Every. Single. Time. I've come here looking for parts, electric, plumbing, whatever - they have staff that are friendly, helpful, knowledgeable and sometimes with a touch of humor. Recently it was Frank who helped me find a plumbing part. Yes, their prices are higher being more remote up here, but it supports this wonderful team of people. read more

Anytime I've ever need anything to do minor prepares around the house when I come up to Arnold they always have one I need. Very close and very convenient. I find everything I need every time I go in there. I'm not sure what the ladies name is behind the counter, but she is very nice and a pleasure to talk to. read more

Don't expect to get the price offered online in store. Went in twice to pick up an order that I had shipped to store and was told that only a manager could override the price but there wasn't a manager available. read more

Ace Hardware is a great local store! The service is always excellent for being a small town hardware store has a great selection-- the staff are friendly, helpful, and really take the time to assist with whatever you need. Prices are fair, and it's nice to have a place in town where you can find what you're looking for without having to drive far. Great people and great service all aroun read more

This Ace Hardware is our go to for parts and materials for repairing our cabin in Bear Valley. Service is always excellent and knowledgeable. The store is well stocked and is mostly what a local hardware store should have to fulfill its customers needs. That said, I wish they would reduce the amount of home goods and gifts and increase the supply of parts and equipment. Lastly, although I understand that they have very little competition and everything must be trucked in, sometimes the pricing can be shocking. read more

I was having trouble finding the best place to get my extra car key cut to the original, especially since I ordered it myself off Amazon and not from any particular hardware store. From the moment I came in Courtney was super helpful in directing me to what I needed, and had farmer John there use his expertise in getting my key cut, and out the door. I couldn't have had better service then all of them working today at Arnold ace home center! read more

I guess it's slim pickings on hiring good people​ at Arnold Ace. My hubby asked the two-toned haired cashier at the front if anyone was available to cut some water hose and the young guy told him to go back and wait. 20 minutes outside the building waiting and hubby saw the same guy walking around the store, giving him a smirk. So hubby walks to the front and said to Smirky Guy, " Hey, no one came back to help me." Smirky Guy says, We'll there's no one in the store available who knows anything about cutting hose." with his trademark snidley Smirk. Hubby said, well why'd ya bother sending me back there, if no one was available? Smirky guy doing the only thing he knows how to do Smirk and snidely say, " Hubby told him he was rude. Have a nice day" Lousy customer service. I guess he was bored and doing things to amuse himself on the timeclock. Seems. If there is a skeleton crew, they should be trained to know how to measure and use scissors to cut hose. read more

Customer Service above and beyond!!! Thank you Courtney you are an asset!!! We have been in Arnold for 47 years... a mountain house we are part timers...WE always shop local!!! Ace Hardware and Middletons...Thank you for all your kindness Thru the years!!! Ebbetts Pass Gas, Fox Security, and Dunn for excellent service!!! Let's not forget Roxanne/Jim painting contractors Doug Bale the Best!!! We love Arnold, California!!! read more

Great local hardware resource and great staff always there to help! Purchased there several items including a snow blower, a chain saw and other tools useful around our cabin. read more

I just gave a shop a one star review and wanted to give a good review to a deserving store. Arnold Ace Hardware is awesome!!!!! They are dog friendly which is a huge plus to me. Besides their love of dogs, the store is well-stocked with everything you need. On my last trip I needed a light bulb. My husband buys the dimmest bulbs possible. A light bulb needs to illuminate not keep you nearly in the dark. Ace had the best selection and I so happy with my 150 watter! There is also a cute little toy section to make the little ones happy. This with a friendly staff make for the best hardware store. read more

Arnold is largely a community of 2nd and Vacation Homes. Murphys and Wineries are down the Hill and Bear Valley is farther up closer to Ebbetts pass. Such homes need to be maintained, and the Arnold Ace Home Center is ground zero for repair needs and the contractors of do-it-yourself folks who perform the work. Arnold Ace Home Center is of modest size and during my walk throughs of the place, seems to have everything needed to do the job. Folks working here were really friendly and very helpful with the few questions that I posed. It was also great fun just to walk around, listen to various conversations, and enjoy the view. read more

We stayed at a VBRO and couldn't leave our trash there. The dump site was closed, so we stopped by Arnold Ace Home Center to see if we could drop a bag off there. The owner was extremely nice and kind to let us. What a wonderful way to end our stay in Arnold. Thanks so much read more

I was really disappointed that they didn't honor a Black Friday weekend promotion after I did exactly what their sales girl said when they didn't have the item in stock. I ordered it online and then realized I didn't get the sales price that we talked about in the store. Rather than just take care of it, the same girl argued with me that I was wrong and I would have to come back because there wasn't anyone there to handle the issue. It wasn't worth the aggravation so I just signed for it as she uttered a snarky "have a great day!" We spend thousands of dollars a year on equipment and supplies for our property. I guess I will just have to take my business down to Angels..... Super disappointed because many other friends will no longer shop there either for a variety of other reasons. read more

Arnold Ace is the best! My kids always beg to go so they can get some popcorn! Friendly, helpful staff. They typically have most anything you would want at a hardware store. When I am in town, I find myself at Ace almost every other day! read more

We have shopped in the Arnold Ace Hardware since 2016. Always find the folks to be helpful and interested in our satisfaction. Power tools, garden plants, fans, miscellaneous small items, and paint. Recently, we received assistance in the paint department and the woman who helped us could not have been more helpful and really knew her products. So nice to have the location of the store too. Oh, and they carry our favorite tool brand: Milwaukee! read more

To all of the people who did you say that the people at that Ace is rude makes me Want to think what the hell did you do to them to make them feel that way they've only been loving and kind To me and my family yes Ace and I have had a difficulties but they have been very understanding loving and kind to me and my family yes we want you to wear a mask because we don't want you to get us sick for your stupidity to wear a mask when you're in the ace Like the owner says comply or don't come in I cannot believe that you are so stupid to not to a mask is required to be worn I have a compromised immune system and don't want your sicknesses that you have to wear a mask be safe don't be stupid I hundred percent back them up I'm like the owner is saying I am a local here if you don't like the rules don't go there read more

Ace has very attractive, battery-operated Christmas wreaths in a variety of styles. I really appreciated the staff helping me and answering my questions. This is small town charm at its finest. read more

My son refers to this store as Big Ted's for the large stuffed bear that is prominently featured at the entrance. Miss Barbara and everyone here are always happy to help guide me and their prices are fair. The free popcorn is just a bonus! I do think the garden center could be beefed up a bit, and it bothers me that it isn't cleaned out after the autumn and dead plants are left sitting there all winter. Overall, a great place that I frequent almost everyday as we continue to work on our home. read more

Prices are a little higher because you're ON A MOUNTAIN AND THERE"S NOT A WALMART EVERY 10 FEET. That being said, you can go to this Ace and find almost everything you need to improve your home. Plus they have popcorn. Also, the best, dry-est firewood that you can find in Arnold. It seriously lights with almost no effort. And they have a small "cabin chic" section you can shop in to decorate your little cabin. read more

This ACE Hardware seems well stocked of tools and other indoor supplies as we walked around. However, I wasn't looking for any tools but rather a plant. When I walked into the plant section, they were all dead from the cold. I didn't see any indoor plants. I realize it was snowing and the temperature has dropped, but I figured they would still have some indoor plants left. Not the case. They did have freshly made popcorn that you can scoop and get a little bagful. There were plenty of employees but nobody asked to help us or acknowledge us. I did like how they have a sign out front with the current and weeklong weather report. That's a nice local touch. Maybe next time, they'll have some living plants. read more

This place has everything that you can find at the big box places that you would have to drive an hour or more to get there. GARY the owner and his sons have done a wonderful job. read more

Love the old town feel. Always someone to help me. And of course the popcorn machine. They don't always have everything I'm looking for but they try real hard. read more

If you want to be insulted and get rude service this is your place. I walked in and a customer was on the phone with her husband. What he was looking for was pressure washer pump lube/saver: http://www.lowes.com/pd/Briggs-Stratton-4-fl-oz-Pump-Saver/3241112 What they were trying to sell her was 30W engine oil. Since I have the product in the past, I looked it up on the phone and asked the attendant if they had any. Since they did not, and the husband was not interested in 30W engine oil going in his high pressure pump, the wife left. Smart move on not wanting to put thick engine oil in a high pressure water pump. I picked up the items I was going to buy and was looking for an item when I overheard the attendant calling me an idiot because I was trying to help a customer find the right item. The other attendant that recommended putting engine oil in a high pressure pump was in agreement. I put my items back and told the attendants why I will never be buying items from them again. read more

Can't recommend this place highly enough. Amazing selection and variety for a mountain store. The staff is always helpful, knowledgeable and friendly. I must have asked 10 different questions over the course of last weekend of just about every staff member and was consistently impressed both with the help and the selection. read more

Fantastic selection of goods, but more important is the very friendly and helpful staff. I was wandering around looking for bolts and the clerk patiently helped me get the right item. You can hardly get that sort of attention and service in other large hardware stores. Great place to shop for other items and it's a fun (if there is such a thing as having fun in a hardware store) place to shop. Thanks! read more

Just as Big Trees Market is the place to get your food provisions in the area, I have found that Ace Hardware just off Highway 4 between Chevron and the Post Office is where you go to get household supplies, tools, snow shovels, etc. Staff is helpful and walk you to the items you are looking for. Bonus points for the resident dog and the "bear" holding the white board outside with the local weather forecast. read more

I have been coming to Ace Hardware since it started and Arnold for over 40 years. We bought a house here some time ago. It is Saturday the 21st amidst the Coronavirus shelter order. We came up here before and we decided to stay up last week. I was shopping for a new chainsaw because mine just broke. My wife found one at Lowe's that was a good deal. I told her "no, I want to support local business". We bought nothing in Sonora other than drinks. Came back to Arnold to buy our large items. We went into Ace and the minute we walked in we were treated like we didn't belong and it was clear that we seemed to be an annoyance to who we first encountered. I decided that I wasn't buying a chainsaw. Then when we went to pay the same gentleman then was asking my wife about where we live, do we have an address or just a PO Box. Which as you well no is a ridiculous question. It was clear that we were "Out of towners" and we were treated as such. I pulled the gentleman aside and informed him of what we came for and let him know that because of the way we were treated we would never spend any money there again. I understand these are scary times but what makes this area and our country great is how we treat one another. Remember that this time will end, but the people you treat like shit may end their desire to continue to support an area that doesn't want them. read more

Friendly service and store dog :) they also have popcorn for the patrons. It has almost everything you could ever need for home projects. I've never been disappointed. Also if you are into adorable home decor...this is your pace!! read more

Does an ACE get any better than this? I think not! It fully lives up to the small-town, mom & pop shop feel that ACE likes to say they have in spades. From the docile and gentle dogs (owned presumably by the proprietor) who greet you at the door to the huge selection of hardware/paints/plumbing, the fantastic holiday decoration collection, and a home goods area that is filled with fun little cabin and woods-inspired decor, you can spend a long time in here just checking it all out. It helps that the service is always top notch, too. read more

We have been coming to support Ace for over a decade+ and are even happier to do so now during this pandemic. We very much appreciate that they are holding strong and requiring masks to keep us all safe. We have faced interesting situations in and around Arnold. Sadly we've had to take businesses off of our list for the time being that show little regard for their customers and employees' health. We're glad to keep Ace on our list and made some needed and then some fun purchases recently. Thank you, Ace and staff! read more

Printed posters for me as we lost our dog and was asking for a copy store in town. Nicest people ever!!!

Hey people if your into gardening and home fixings and stuff then this it the place to go. I stopped in here today just to look around. I'm not much on gardening but if I was this is the place I would go. They have just about everything you could possibly want. read more

Simply THE best hardware store you will ever find. A hidden gem for home goods, gifts and vacation toys.

I used to love shopping here. I have heard they refuse service to anyone with a second home in that area now. We spent a lot of money there, too bad if it's true. read more

I use this store often, and considering their location- there is an awesome selection 5-STARS! The reason I ding them to a 3, is that I feel that they are unwilling to return purchases. Biggest expense was when I asked for their best deck sealant. The associate assured me that what he gave me was equivalent to the Home Depot brand I ran out of - IT WAS NOT (it was like applying watered down paint!). I immediately returned the item, and was told by the young blonde girl at the counter - we do t return paint. And even if we did, it has color. All sales are final.... She just couldn't understand I was returning based on quality, not color. Btw: the so-called equivalent sealant didn't even last through the winter! read more

You know what everybody loves about an Ace Hardware? No matter what town you're in they make make you feel like home. I'm in Arnold right now totally out of my realm and decided to call the Ace Hardware ask for a little assistance. I just needed to know where to get a good burger and a beer. Told the gentleman who answered the phone my dilemma and he answered me like he was talking to an old friend. That is what I love about Ace Hardware. Off to the lube room now to go check it out, sir if you happen to be there tonight I'm buying you a beer. read more

Probably the most helpful staff to work in a hardware store! We came here since we were camping at Calveres Big Trees just up the road desperate for some camping supplies. We were able to purchase fire wood, kindling, hand warmers, cups, etc. and about 3 or 4 people ended up helping me as I wandered around to point me in the right direction (I must have looked lost). The wood was much better here than the stuff we bought at the campsite, so next time we would go here instead. Great store, reasonable price, and great service. read more

No public restrooms for customers at the Arnold Ace Hardware. I ended up not buying anything because I had to find a place to 'go'! There are restrooms at the Ace Hardware in Angels Camp. read more

I've been going to this Ace for nearly 30 years. I can go to Home Depot or Lowes in the Bay Area before I come up here, but I prefer supporting the local economy when I spend time at this home. I don't know what has happened to this store, but the employees get ruder and ruder. I'll still support the local economy, but in the future I'll drive down to the Red Store or take a trip into Angels Camp before I spend another dime in this store. read more

Customer on 5/27/10: I was already unhappy when I showed up to this place, because I had to drive 3 hours, from the Bay Area, to do ultra minor repair work on or trailer's campsite or face the prospect of a $200 dollar fine. The person that was supposed to inspect the site and tell me what needed to be fixed, showed up after the work was done, so I had to just guess. Oh, and it was pouring rain/ sleet. Not ideal working conditions. I was able to get some good advice from the service man out in the yard. He was dressed like a cowboy from the outback of Australia, but was pleasantly helpful. He set me up with the 3 cuts of 2x8 that I needed and dropped in some scrap 2x4 for free! WOOHOO!! When I checked out I didn't pay attention to the price since my temper was still boiling inside and it was still raining hard outside. Review of my receipt showed a single 8ft 2x8 redwood was $26.99, plus cuts ($0.50 ea) and tax ($2 something). I liked the service and their efficiency (that may be a different case on a dry day). Also glad they have signs to the lot up on many trees as you drive back since its almost 0.5 miles off HWY 4. This place may be a little pricey, but that tends to come with the fact that it is 72 miles into the Sierras from Stockton. read more