Would not recommend…read more I've been a customer for over 10 years, but the quality has gone downhill since the ownership change. Too many problems to list, the latest being a tech leaving a large stain on my headliner during service.

Rear brake pads and rotors cost much less here than at the dealership. Very pleased prompt…read morescheduling and service.

Since going here for inspections, repairs, and opinions about vehicles I was purchasing....for many…read moreyears, I have always found them to be honest and fair. Always a good price and job... and repairs are done quickly too. Highly recommend!

I've always had a great experience taking my cars to Zuk. They are honest and do great work. I had…read morethem fix a broken side mirror recently and rather than just automatically ordering a new one from the car manufacturer, they found an after-market mirror and painted it. This saved me a lot of money and the mirror looks great. You can't tell that it's not the original. I don't even consider taking my cars anywhere else.

They know what they're doing, they do it well for a good price, and they're always very courteous…read more Even when they are busy, it's not usually a long wait: they're skilled at what they do. Their price for tires includes free rotations and balancing, and any other issues with the tires short of a puncture. Their reasonable price IS the price: unlike Firestone and NTB, they won't fee you to death. It's no accident I've been going there for 23 years. I've also noticed that there are a lot of women customers. I have certainly never seen ANY of the staff be condescending or trying to upsell to women, as some car-related businesses do. They'll never try to sell you "headlight fluid." (This is for my husband, who rarely posts reviews - but does handle all the car maintenance, so ¯\_(ツ)_/¯ )

Disappointed in what they charged me to install and balance 4 tires. As a previous fleet customer…read morewho purchased many many tires, I was shocked that they wanted 50 each to install and balance 4 tires. I even asked what it would cost without balance and it was the same with no reduction for no balance. In the end, I agreed because I didn't feel like hunting elsewhere but never again! 200 for 1/2 hour of work!

I've been coming to Craftmont for five or six years now. Always felt like I've been treated…read morefairly. That's all you want.

I gave Craftmont Auto Service a call a few days ago. The person I talked to on the phone was…read more rude and disrespectful. They posted email address on their webpage but they never respond. Not sure how this shop is still in business.

WORST customer service ever. This place completely ripped me off. I dropped my car for inspection…read moreon a Monday after making an appointment few days prior to the weekend. They took my car and the mutual understanding was for my car to be fixed within a day. They kept lying and pushing me "INTENTIONALLY" twice a day and they were extremely rude. I did not take my car until Friday at 4 PM (SINCE MONDAY - FOR INSPECTION ONLY). Even after I took my car with new inspection stickers, my car was not fixed at all. THEY CHARGED ME ALMOST A $1,000 FOR BU*&%$IT STICKER. That's not even legal, I'M GONNA SUE THIS PLACE!!

I reserved a 16' box truck for the weekend so that I could move from Sheridan to Crafton. I show up…read moreat the pick up time and, NO TRUCK. Not just my truck, they had no trucks at all. The man attempting to help me was unapologetic and seemed more interested in talking about how he had to run the place solo with his buddy who was in the shop. I would look into renting a truck from anywhere else but here.

Spoke with Mary Jo on the phone about how I needed certain things for my car and was going to get a…read moreloan so I needed to know the cost of the parts and labor so that I had the money, she told me $950 and some change so I got a loan for $1000. I dropped my car off and then she told me I could pick it up the next morning, the following morning she called me about another issue and said it was $200 extra dollars and I reiterated I had gotten a loan and only had what she quoted me for and she said ok. Around 3:00pm she called me and said it would be $2200 and I told her that was not the price she told me and she said that the other location where my car was taken to had different prices so she couldn't guarantee her quote over there. I told her that doesn't make sense because obviously I gave my car to her and her location where the quote was told to me. She told me she would call them and figure it out and gave me the phone number and address to where my car was for me to also call to which they said that she told them to do all this extra work that I DID NOT ASK FOR OR AUTHORIZE. To which they told me they would call me back. I waited but got no word so at 4:30 I called Mary Joe back and asked what was going on and she said and I quote "Well you have to pay because I sent you the invoice in your email and if your email doesn't work then that's not my problem" and the call ended.. I show up to explain to the people who had my car what was going on and that they did things I hadn't authorized and the guy said I was going to pay for what they did. I explained again that I had gotten a loan and did not have any other money and did not authorize any extra repairs. It wasn't until I called the police that they decided to take everything off the car and give it back, which I was fine with because i would take it elsewhere that will do it for the price they quote me for and not try to rob me. They tried to tell me that I could come pick up my car the following day when they had already had it for 2 days and I told them no and I would not leave without my vehicle because I don't trust them since they lied about pricing to which the man got in my face and said he would "DRAG ME OUT". After almost an hour of arguing, aggression, back and forth between me and almost all the staff (shout out to Lou for being the only person to calmly express sympathy because obviously he knew they were scamming me and tried to help me very calmly) they finally agreed that they would take things off and match the quote I was originally given. I WOULD NEVER GO BACK THERE OR TRUST THEM WITH MY CAR what they do over there is illegal, you can't just do whatever you want on anyone's car without authorization just for money and this will be reported to the Bureau of Consumer Protection.

Mary Jo and the Lee their manager went above and beyond to make this Wounded Warrior's life so much…read moreless stressful taking care of getting myself a new thermostat, gasket, and radiator in a most courteous and professional way. God Bless Y'all Carnegie Motors. : ) I dont know where Id be without you.

We won't take our vehicles anywhere else. The service is always quick and reliable, and they're…read morejust genuinely easy to work with. They're honest, dependable, and make everything feel simple. Every time we need something, it's smooth and stress-free, and we're back on the road in no time.

We have been customers for many years. Owner Ron is a great guy. Service has always been great, and…read moreif there are any concerns it is explained and taken care of. Trustworthy establishment!

I feel like I found a gem with this business! The staff is friendly and helpful and I feel that…read morethey really care about their customers. I always found them to be honest and reasonable. They work on all kinds of cars and are able to find parts easily. I'll never go anywhere else.

My mechanic that I have used for over 20 years closed shop and I was in need of a safety check on…read moremy car that was making a new noise. Wolbert's is very local to where I live, I made an appointment for Monday and when I arrived, I was treated like an old friend. They offered to give me a ride home and called to let me know the safety inspection proved the car was safe for me to drive. I have now found a new family to care for my car that I can trust and would for sure refer other to take their vehicle in for service too.