I've been a patient here in the past few months. I can only say positive things about this group…read more Doctors are extremely attentive and appointments feel properly spaced out to accommodate the full needs of patients. The clinic is busy, but the system and secretaries make things run quite smooth. I'm a rather difficult case, presenting with angle recession glaucoma following an injury I had over 15 years ago. After a botched attempt in changing my eyedrop regiment at another clinic, Dr. Coburn's team accepted me as a patient and asked me to come by ASAP. As bad as the situation was, Dr. Coburn set me back on the right path. When I'm in a critical point in my care, the doctors here are willing to make exceptions. Dr. Queen has placed a beautiful shunt in my eye. I can't see it. Post-op check ups are frequent and I feel comfortable as a patient. Compared to other clinics, communication is quick and much needed emergency visits are taken seriously. Hard to get care this good anywhere.

I have been a patient of Dr. Lee since 2015, and as time goes by, I'm more impressed with his…read morestaff. They've become like family to me. Dr. Lee is hilarious, forward, and has a great bedside manner. He thoroughly explains my diagnoses and treatment options and always lets me decide how I want to treat my chronic illness without forcing his medical opinion - yet he gives good support and advice. The treatment and care I've received is why I always tell my husband if anything ever happens to me, take me to Methodist for treatment. You feel like you're on Grey's Anatomy with all of the med students, fellows, and residents that accompany him, but you also learn more about your illness/situation. I can't recommend Dr. Lee and Methodist Eye enough to those in need of specialist care.

Everything here is great. Saw Dr. ZAMAN who I believe is an amazing eye doctor and surgeon. The…read moreentire team is a fine skilled professional experience. Thanks for giving me great eyes. And Mary Torres is a fantastic surgical coordinator to Dr.Fiaz Zaman. Dr. Rebecca Wolfe.

Friendly and attentive staff! Good experience all around…read more I accompanied my mom today for her patient. She's a new patient and was referred by her PCP. This was our first experience with HEA. At first glance, I thought this was a standard office building that HEA was renting a space or two out of. Nope. Instead, they own the entire building. With that in mind, they really offer everything you could want and need relating to eye care, from optometry to all your different ophthalmologic subspecialties. My mom was here for a recommended annual visit. We went to the second floor. The front desk staff was nice and prompt in getting us checked in. Highly recommend doing the previsit info through your phone so you can be settled in faster. We arrived a bit earlier than her appointment and waited about 10 minutes before being called in, earlier than the scheduled time which was great. The provider who did the initial the initial tests was informative and efficient. She explained all of the tests as she did them and without much issue. Before you knew it, we were already back in the waiting room for Dr. Lim to go over all of the tests that my mom did. Similarly, Dr. Lim was thorough and took the time to educate us on what was going on along with his professional recommendations. My mom felt comfortable making a decision once everything was done. After getting checked out, there is luckily an eyeglasses store on the ground level. We did not opt for prescription glasses there (yet) but the folks there were also friendy. Overall, as our first experience with HEA, it was great and superb in every facet. Shoutout to Dr. Lim and the staff in his clinic on April 14th.

Excellent care, very friendly and helpful staff, starting from the reception to the very…read moreexperienced physicians of the facility, honestly exceeded my expectations.

The office is run efficiently and my appointments are always on time. I never have to sit and wait…read more I just had cataract surgery and the results were excellent--beyond what I expected. My surgeon was Dr. Sanders. My regular appointments and follow ups are with Dr. Welton. He is always knowledgeable, professional, and caring. I particularly like that he explains everything thoroughly.

I have a serious genetic disorder that runs in my family which causes the lens to rapidly dislocate…read morearound the age of 40. This caused my great grandmother to become blind and my grandmother almost lost her vision. When I was referred to Dr. Koch half my zonules were gone and my lenses were actively dislocating. Dr. Koch suggested an approach that was different from the surgery my mom and grandmother received - one that involved putting a new lens in the normal place it would be (as opposed to on top of the iris) and held there by two rings that are sewed to the sides of my eye wall. Dr. Koch saved my vision and he is my hero! He performed extremely complex surgeries on both eyes. Not only is he one talented and amazing surgeons but he also possesses a gentleness and calmness matched by none. His bedside manner is superb! I cannot say enough good things about Dr. Koch and words constantly fail me when I try. He is the best.

Dr. Koch SUCCESSFULLY treated my LASIK induced complication known as macrostraie. The large folds…read morein my cornea caused extreme night vision problems making it very difficult to drive at night or even be outside after dark. I was terrified to have the invasive surgery required to fix the macrostraie, as with any surgery it came with additional risks. Dr. K was patient while I hesitated but took a firm stance on the best approach to permanently fix my problem. He always responded timely to my e-mails filled with questions and never rushed the many office visits throughout the 9 months it took me to gather the courage for the surgery. Dr. Koch is an AMAZING surgeon! He meticulously placed A LOT (too many to count) of microscopic sutures in my cornea at the exact positions to straighten out my cornea properly, a procedure that I believe he invented. At my last check, up he was absolutely delighted (big smile) at the improvement in my vision and the health of my eye. Dr. Koch truly cares for his patients and is extremely passionate about his profession which also involves teaching the students at Baylor University. If you are enduring a vision problem, I highly recommend Dr. Koch! He is the BEST! I am his patient for life and would not trust the care of my eyes to anyone else. Dr. Koch will always do his best and I truly admire his work ethic, skilled hands, knowledge, and intelligence. He restored a quality of life to me that I doubted could return.... which is HUGE. Thank you once again Dr. K! Important Side note: Dr. Koch did not perform my LASIK surgery

excellent courteous personnel especially Arianna West very…read morehelpful and knowledgeable excellent Dr Caplan takes time to explain and great bed manners

After 40 days I am still waiting on my new glasses. Very disappointed…read more Optical reordering.

I haven't experienced anyone like Dr Malik before. She made me feel so comfortable and makes sure…read moreto make me feel beautiful, although she has already made my face look normal. I had Botox and Filler for medical reasons. She reminds me that I'm already beautiful, despite my insecurities. She is so kind and I will continue to see her as she is very professional and just wonderful in general. I highly recommend.

Dr. Amina Malik is an angle sent to me by GOD, I had a procedure done on my left eyelid with…read moreanother surgeon and the results were horrible, that DR. repeated the procedure 3 more times and each time was even worst then the last. I experienced the worst pain in my life during those procedures. My eye swelled so much that my family doctor said that I may loose it. Then by chance I found DR. Malik who immediately operated on me, eliminated the swelling and restored my eyelid to the way it should have been. She is professional, courteous and knowledgeable and has great experience. I feel she treated me like a father not a patient, I highly recommend this angle Dr.

Simeen Jhaveer is fantastic and the facility is clean, professional, and up on the latest…read moretechnology. However, I was a patient of EyeExcellence that was merged with Mann Eye. Since then, the care has become less personalized and more generic. My new complaint is the new service charge of 2.5% when using a credit card. Supposedly it does not exceed their CC charge and does not apply to debit cards (which I used) but a CC charge is a cost of doing business for the convenience of your patients. This seems like a way to boost revenue and had me grumbling the whole time there. They also stopped taking AMEX which was another kicker. If it wasn't for Dr. Jhaveer and Debbie, I would be looking for another eye doctor.

Follow up Appointment with Dr Chin was amazing Vanessa went above and…read morebeyond answering all my questions Very personal and knowledgeable. Best experience yet since I've been coming for the past 2 1/2 months. Dr Chin was also amazing, explaining any questions I had. She made me feel comfortable and confident. Do Not hesitate to use Mann Eye Institute for all your eye needs! I only wish I'd known about them earlier! Happy Camper, Susan W

After calling the P.R. division of Baylor College of Medicine to relate my experience, I got an…read moreapology from someone who apparently heads up that division. He told me I'd hear from someone else (apparently to offer a complete explanation and apology). I never did hear from her, but I did receive a check for my $30 co-pay. Frankly, I'm still upset about the two-hour wait as well as the $8 parking charge I incurred before I left. I'm not sure I'll go back to see this doctor or not.

These review is for Dr Manuel at Alik eye Baylor center. I…read morejust wanted to let everyone know that do not trust what he tell you. It Has been a long journey and still never did my contacts as he promised that I won't be using glasses it took a year and at the end he completely lie to me and never wanted to really fix or correct the prescription for my contacts. He send his nurse to tell me that he will send the contacts back to Baylor Lab to be corrected and they will be mail about 3,to 7 days time pass I start calling living messages with customers service because is impossible to speak with no one at that department. I call so many time that the lady that I spoke so many times at customer service told me to call complain Departement. I did call and took about two months for some one respond. Then he told me. To call Mrs. Pam I call her so many time and left messages but she never did. I call him again few times left him messages that lady never have contacted me. Finally she call me but she was like to talk to Trump or to a rock. For her position she never show any courtesy or willing to help me. I spend $1,850 for contacts that Dr. Manuel said on July 12, 2017 that Dr.Weikert recommend me to see him dor him to evaluate me for contacts. But I went to Dr. weikert because my Eye Dr refer me to see him in which I have to see him few times because he got my eye glasses prescription wrong. Then he insisted for me to visit with Dr Manuel, I agree too see him because I was and I am getting so many head ake and my glasses are getting heavy that around my cheeks and no use and my ear is very uncomfortable and painful; well Dr Manuel said that if agree to go ahead with the contacts it will take a while to perfession my contacts and if I be patient it will be what I want and I won't need no longer to need to used glasses. Well he completely disappointed me because it has been more than a year and he never have the intention to do my contacts as he said. I still using glasses and spend all that money. Time driving a long way and my Husband lost more than twelve days of work during all that time plus parking, mileage, gas and cost of food. Also every time I went they dialating my eyes and I could use the contacts that he promise. Mrs. Pam just told me that she could arrange to see another Doctor but I will start all over plus pay again. I was so vivid, upswept, disappointed and also was felt betrayed and a Clinic that supostly is so good completely took my money, my time my expectections that I was going to be able to use contacts and no more glasses. I will tell you that go to some place else because they are there to get your money and don't deliver what they promise. Mrs. Pat I don't know how you got that position that you have because you don't have the tactic to speak or sympathy or courtesy to be able to resolve a problem that is obviously cause by Dr Manuel and your Baylor Lab and your staff. I will tell everyone never go to them. I want Dr Manuel to call me and also Baylor refund all my money and suffering and other expenses because I never could use or get the contacts.

Dr.Patel she's a really good Doctor she takes very good care of my Husband Calvin thanks for always…read moremaking sure he has the medication and taking your time to make sure we understand everything thanks again

My eye surgery was cancelled at the last minute and no reason given. Dr. refused to talk with me…read moreand employees gave no reason. Apparently they are instructed to say "I don't know." They refused me treatment of a serious eye condition with no explanation.I had been going there for several years so i was shocked they did this. The don't care much about their patients as they would not discuss the reason.

Fabulous experience with this surgeon who did my lens replacement for my cataracts! Great…read morepersonality, great bedside manner, and extremely efficient and detail oriented!

Yes, absolutely Dr. Goosey took care of my mom. He's taking care of me and two of my brothers. I…read moreabsolutely recommend him wholeheartedly.