Simeen Jhaveer is fantastic and the facility is clean, professional, and up on the latest…read moretechnology. However, I was a patient of EyeExcellence that was merged with Mann Eye. Since then, the care has become less personalized and more generic. My new complaint is the new service charge of 2.5% when using a credit card. Supposedly it does not exceed their CC charge and does not apply to debit cards (which I used) but a CC charge is a cost of doing business for the convenience of your patients. This seems like a way to boost revenue and had me grumbling the whole time there. They also stopped taking AMEX which was another kicker. If it wasn't for Dr. Jhaveer and Debbie, I would be looking for another eye doctor.

Follow up Appointment with Dr Chin was amazing Vanessa went above and…read morebeyond answering all my questions Very personal and knowledgeable. Best experience yet since I've been coming for the past 2 1/2 months. Dr Chin was also amazing, explaining any questions I had. She made me feel comfortable and confident. Do Not hesitate to use Mann Eye Institute for all your eye needs! I only wish I'd known about them earlier! Happy Camper, Susan W

Excellent care, very friendly and helpful staff, starting from the reception to the very…read moreexperienced physicians of the facility, honestly exceeded my expectations.

Dr Salem highly skilled, experienced and very friendly yet professional. I highly recommend him for…read morecataract removal. His staff is friendly as well.

Dr. Mattioli did my sister's LASIK a few years ago and thankfully I was able to find him at his new…read morepractice. I've had a consult done at another LASIK location but they weren't as welcoming and thorough as Dr. Mattioli. He sat down and discussed every finding and actually explained it in basic terms from my first consult up until the day of my surgery. His team is outstanding. They specialize in what they do and of course are darn good at it. I rarely leave an office knowing everyone's names or what their personalities are like outside of work, but Laura, Jonah, and Janet make an extra effort to have conversations with you to take the ease out of having a boring eye exam. Can you say team LONGEVITY? They've been with him for over 8 years! Lastly, I have to briefly touch base on his technology for all you tech enthusiasts out there. The practice is fairly new so that also means new equipment and newest laser technology! Your check-in paperwork is completed on an ipad. All of your test data from the eye exams are mapped out on a computer screen so the Dr. can go over and point out what's normal and abnormal within your exam. My LASIK procedure took less than 20 minutes and I was able to see the wall clock for the first time without glasses in 17 years! Thanks Dr. Mattioli - Laura - Janet - Jonah!

Horrible customer service. Girls in the front desk never sent a prescription until following day…read morewith different date of birth. They were very rude about this situation towards my mom.

the staff there were friendly and the doctors answered all my questions did not rush through My…read moreappointment

excellent courteous personnel especially Arianna West very…read morehelpful and knowledgeable excellent Dr Caplan takes time to explain and great bed manners

I haven't experienced anyone like Dr Malik before. She made me feel so comfortable and makes sure…read moreto make me feel beautiful, although she has already made my face look normal. I had Botox and Filler for medical reasons. She reminds me that I'm already beautiful, despite my insecurities. She is so kind and I will continue to see her as she is very professional and just wonderful in general. I highly recommend.

Dr. Amina Malik is an angle sent to me by GOD, I had a procedure done on my left eyelid with…read moreanother surgeon and the results were horrible, that DR. repeated the procedure 3 more times and each time was even worst then the last. I experienced the worst pain in my life during those procedures. My eye swelled so much that my family doctor said that I may loose it. Then by chance I found DR. Malik who immediately operated on me, eliminated the swelling and restored my eyelid to the way it should have been. She is professional, courteous and knowledgeable and has great experience. I feel she treated me like a father not a patient, I highly recommend this angle Dr.

Dr. Koch SUCCESSFULLY treated my LASIK induced complication known as macrostraie. The large folds…read morein my cornea caused extreme night vision problems making it very difficult to drive at night or even be outside after dark. I was terrified to have the invasive surgery required to fix the macrostraie, as with any surgery it came with additional risks. Dr. K was patient while I hesitated but took a firm stance on the best approach to permanently fix my problem. He always responded timely to my e-mails filled with questions and never rushed the many office visits throughout the 9 months it took me to gather the courage for the surgery. Dr. Koch is an AMAZING surgeon! He meticulously placed A LOT (too many to count) of microscopic sutures in my cornea at the exact positions to straighten out my cornea properly, a procedure that I believe he invented. At my last check, up he was absolutely delighted (big smile) at the improvement in my vision and the health of my eye. Dr. Koch truly cares for his patients and is extremely passionate about his profession which also involves teaching the students at Baylor University. If you are enduring a vision problem, I highly recommend Dr. Koch! He is the BEST! I am his patient for life and would not trust the care of my eyes to anyone else. Dr. Koch will always do his best and I truly admire his work ethic, skilled hands, knowledge, and intelligence. He restored a quality of life to me that I doubted could return.... which is HUGE. Thank you once again Dr. K! Important Side note: Dr. Koch did not perform my LASIK surgery

I have a serious genetic disorder that runs in my family which causes the lens to rapidly dislocate…read morearound the age of 40. This caused my great grandmother to become blind and my grandmother almost lost her vision. When I was referred to Dr. Koch half my zonules were gone and my lenses were actively dislocating. Dr. Koch suggested an approach that was different from the surgery my mom and grandmother received - one that involved putting a new lens in the normal place it would be (as opposed to on top of the iris) and held there by two rings that are sewed to the sides of my eye wall. Dr. Koch saved my vision and he is my hero! He performed extremely complex surgeries on both eyes. Not only is he one talented and amazing surgeons but he also possesses a gentleness and calmness matched by none. His bedside manner is superb! I cannot say enough good things about Dr. Koch and words constantly fail me when I try. He is the best.

Yesterday was my first time visiting the Museum District Eye Center without looking at their…read morereviews first (which almost never happens). Needless to say, this OG walked to the ladies at the front desk thinking to myself "ok Ladies,...impress me." Brother, they did not disappoint! They had a majority of the new patient paperwork filled out (which is usually very tedious) and for the most part just required met to add a little missing info and sign. Next, they walked me to the back of their clean and spacious office to an examination room where two friendly ladies obtained past medical history etc. **Stay with me, Brother, I'm getting to the good part!*** Finally I was sitting in front of Dr. Rania Tabet and my patient/medical information was reviewed. I quickly concluded that Dr. Tabet was undoubtedly knowledgeable, approachable, and professional. Within minutes after observing and providing an exceptionally detailed explanation of all of my acute vision issues needs, she rolled a plan of action for our short term and long term vision health goals. WHO is this woman???!! LOL ***Brother, do the right thang and stay up to date on your vision care and contact the amazing. Dr. Tablet if needed.*** That's all!! Gotta run now...my stories are about to come on the tv.

Everyone was friendly at my appointment and my review initially would have been good but my new…read moreglasses prescription does not work for me at all. I have called and called to try to find out what to do for multiple days now: -No one answers the phone -No one returns voice mails -The system will just hang up on me after waiting and waiting on hold for someone to pick up the phone. Doesn't even matter which extension you pick. Terrible. Stuck with expensive glasses I can't wear and can not reach this business.

Dr. Sura did excellent and professional work on my mom. We ask alot of questions and he made sure…read moreto sit down and answer and explain everything throughly so we felt comfortable on the cataracts procedure that was done on my mom. Her case was more advanced and we are happy we were referred here and that they were able to get the help she needed quickly. We are grateful for Dr.Sura's patience, care and attention towards my mother, and it made this a pleasant experience and helped us feel a little less nervous. His staff is also very friendly, informative and not to mention the great and relaxing atmosphere. I would definitely recommend SuraVision and thank you once again, Dr. Sura for bringing back sight to my mom. Her healing and improvement is amazing!

Dr. Sura is different from the normal in and out lasik surgeons that you see. He provides great…read morecare, has attention to detail and his office was so helpful and accommodating. He was so helpful in answering all my questions (and I had a lot). Highly recommend Suravision.

Regardless of appt time be prepared to wait at least an hour to be seen. They get you in and out &…read moreyou'll be lucky if you see the actual doctor within 2 hours from your appt. The quality of care is overshadowed by their tardiness, after all if a patient is late to their appt they're charged a fee or have to reschedule.

Extremely helpful staff and doctors. They went out of their way to help my mom, even though we…read moremissed our first appointment because of transportation issues. I would definitely recommend this clinic to anyone!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.