The staff always serves you with a smile, and absolutely everything I've eaten there has been…read moredelicious. I ordered a birthday cake for my child's 16th birthday, and it was amazing.

On vacation and stopped for a coffee, what a disappointment. I initially got their specialty…read moreblueberry cobbler latte. It was the worst coffee I've ever had in my life and it tasted rancid. When I went back in to switch it out for something else, the employee gave me a hard time and said it was "probably just my taste buds". She did switch it out for a caramel latte but that was also gross and I didn't drink any of it. My mom got a small caramel iced latte, not good either. Could barely taste the espresso or caramel, mostly just milk. My dad got a hot caramel latte, it was fine but same problems as the iced. We also got an apple fritter donut- it was fine but didn't taste like apple nor had any apple in it. Would never come here again and wouldn't recommend, save your money and go to Dunkin instead lol.

All the reviews definitely didn't reflect my experience there today. Everyone was on task and…read moreorganized. Food order was quick and correct. The young guy working the front area kept everything neat and organized and running smoothly (he was also hot AF, but that fact didn't affect my review) Maybe we were just lucky today, I don't know, but the service was great.

This place needs help. We try to avoid this location because of how slow the service is but we…read morewere there yesterday and I went inside since the drive thru was backed up. Service was just as bad inside as the drive thru usually is. Plenty of employees but no one was running the show. Chaos. Slow moving chaos. People making food and getting drinks didn't have gloves on and they looked unkempt. Trash on the floor behind the counter and in front. Avoid this one if you can.

Very nice employees! My sister and I loved the Oreo coffee chiller drink, and the chocolate glazed…read moremunchkins. There are so many one star reviews about this place, but I went here, and didn't see a problem with the employees or the food. This place is my go-to if I want a snack. It's a great place in my opinion!

I waited in line for over 20 minutes, each car took about 5 minutes to move. This is ridiculous. I…read morewill not be coming back.

I've been to this location over a dozen times. Service is always lacking. The customer service is…read morenot home.

Absolutely terrible again, the drive thru line is always SO long and it takes forever to get…read morethrough. Going inside isn't always an option because sometimes they lock the doors so no one can come in. Don't go here if you're on a time crunch, even if you place an order on the app, you'll be there forever.

Very rude and didn't have the courtesy of letting the people in the drive thru know that they were…read moreclosed with all the lights on

Today was my last time visiting this business. Every day I go through drive through. I order a…read moredrink and breakfast item. For the last month the workers-all of them- are miserable and act like your wasting their time. They screw up your order and I believe this is on purpose as it's every day for the last 2 weeks. They serve Burnt coffee and sometimes it's completely undrinkable. They make a completely different drink than what is ordered and this could put someones health at jeopardy if they have allergies. There used to be a girl at the window who was always friendly and had a smile, I saw the older woman be short with her one day and she still kept her smile. I haven't seen her in weeks. It's like they forget their job is make an order and serve their customers. Pretty sure they are driving this location into the ground on purpose. For a $10 breakfast I'll just buy my own bagels and coffee for 1/3 the price and avoid this business. Never once was I short or demanding. Always please and thank you so their treatment of customers is unwarranted. While I understand they might be having a bad day, if it's every day maybe they need to find a new job and allow someone who actually wants to work there have the job. The older lady on the window should not be allowed to be the face of the company at the window. This location is not worth my local support.

I just went here and got a 24oz hot coconut mocha. The girl accidentally made me it asked and I…read morepolitely said I asked for it to be hot and requested she remade it hot. The girl rolled her eyes and said she would remake it. When she 'remade it' it was very obvious she took the ice out of the drink and re-poured the drink into a hot cup. My drink is freezing and I am out of $7. I paid for bad service and a girl with attitude. My first time here and will definitely be the last.

I have never tossed a coffee so fast! Worst coffee I have ever had! Tasted like dirt, not the…read moreCarmel latte or cappuccino we ordered! Wasn't even hot and had what looked like coffee grounds in the cup floating! When paying $10 I expect a good cup of Joe! Disappointed!

So, it was a perfect storm of things. Cold morning, no line and an amazingly friendly young lady…read moremade my latte to perfection. I drive by this AJ every morning to get to and from work. Every morning there is a line 3-5 deep on each side so I usually skip it cause I hate waiting and I barely get to work on time. Friday morning I ordered a perfect pumpkin latte and I told the pretty young lady that I don't like it sweet, just the pumpkin flavor. She absolutely nailed it. And her friendly smile really brightened my day and encourages me to be a repeat customer.

They do make a great cup of joe, with variations for everyone's taste. Perfect munchies to go with…read moreit. New ones are popping up all the time, my go-to drive thru when I need coffee. Friendly service. Been a fan since going to the first one in East Rochester 15 years ago. Try the espresso bomb.

They made my a egg and cheese sandwich but all of the cheese was melted and the chai they gave me…read morewas not good at all.

Horrible. The employees don't care, and the doughnuts and bagels were all stale at 9 am. I will…read morenever visit a Dunkin' Donuts ever!

I normally adore this location, I have been coming here for years. I know all the employees and…read morelove them! However, it seems like they have hired a new group of people. I was waiting behind a car to order and the employee was just chatting with the car in front of me. They were swearing and yelling and I waited probably 2 minutes before they pulled up. They then chatted at the next window and another employee had to bring me my order at the first window (the order wasn't even correct.) I hate to leave this location a bad review, but it seems like their new employees have a few things to work on.

This is hands down the best! I love Aroma Joe's, but this location is my favorite of all! My coffee…read moreis always exactly how I order it. It is perfect and delicious, every single time! I first discovered Aroma Joe's only 12 weeks ago, but I've been addicted ever since the first time. I drive an hour round trip from my house to go here. So worth it! The staff here are really nice and now my family and all friends are obsessed with Aroma Joe's :)

Popped in for a late breakfast with my family. We all agreed, the food was delicious, freshly made,…read moreand reasonably priced. I love crispy bacon and my sandwich was filled with perfectly crisp bacon. I was impressed with the homemade sauce variety - perfect for an iced coffee. On the way out, we grabbed chocolate chip cookies for later in the day. I appreciate the recipe, uniquely soft but also dense. Very good.

Stopped by for a quick coffee while running errands - it's so cute inside and perfect for a lil…read moredate or working session! (But I'm not sure if they have wifi). I snagged an iced coffee (they have flavored beans in the center of their menu) and a lemon poppy slice. Coffee was smooth, service was delightful, and the slice was so tender. There's easy, free street parking right out front too!