Great experience and smooth transition to installing WiFi for a new apartment…read more Extremely helpful and available more than I'd expect for a business. Above and beyond with Peter and his team.

Friendly, affordable prices for your budget. One professional cellular store in Korea town Los…read moreAngeles.

Best customer service ever, these guys knew exactly what issue I was having with my phone…read more They fixed it in no time and only charged me $20...couldn't be happie...Definitely going back.

Stopped by needing a new screen. Guys were very nice. Replaced the screen while I went and got…read morelunch and unexpectedly put a screen protector on at no charge. Very happy with the service and entire experience.

They answered within minutes. He was very friendly. They bought my phone right away…read more I was more than happy with their fast service.

The service was so helpful and accommodating. They were…read morevery quick with responses, inquiries, and able to accommodate. I sold my MacBook to them & the service was exceptional. David was very helpful and very accommodating. Overall, if you're looking to sell your technology to anyone, it should be with them! Thank you again!

Alex Sanchez is a great seller! I went to the store still unsure which phone to buy, and he helped…read moreme to choose the best one for my needs. He knows a lot about the phones and T-Mobile, and was also really fast to double-check any info he was unsure of, which made me feel secured in my final choice! He's very patient and guided me through the process of transferring the data and each step of the purchase, explaining it throughly + guided me to get great discounts (plural!). He also casually asked about my home internet, which I was unsatisfied, and offered T-Mobile Internet to test for 15 days, with much cheaper pricing and great data. I couldn't resist! So far, so good, I'm happy with it and planning to cancel my old internet plan. Entered looking just for a phone, and left with a phone+accessories+home internet, while feeling taken cared off and very satisfied with my purchase! Thank you, Alex! And thanks to T-Mobile too!

I just want to thank Alex for being absolute amazing. For wot we wanted to do, it was a 4-hour…read moreordeal and not once did you see his attitude change. He was very patient. He explained everything so well. He was so awesome that we are switching our internet service to T-mobile. Shoutout to Mr. Rudy who is an absolute patient and amazing supervisor as well. Of course, the other staff members: Mr. Franco, Mr. Giovani, and Mr. JC(?). If you need a help a with anything T-mobile related; this is the place. If you have a competing service, you need better and that's T-mobile.

Went in for a new phone, all the guy helping me cared about was forcing me to make an early…read morepayment, forcing me to download their T-Mobile app, and trying to force me to upgrade my plan in order to get the phone they offered me months ago. Felt like a low rate Black Mirror episode but at least I didn't fall for the bait and switch.

I stopped by the T-Mobile store on Sunset Blvd to set up a new service, and Alex assisted me. He…read morewas extremely polite, professional, and very knowledgeable about T-Mobile's services. He made the whole process smooth and quick -- everything was completed in less than 30 minutes! Honestly, it felt like I was in the In-N-Out line -- fast, efficient, and satisfying. Great customer service experience with Alex. Thank you for making it so easy!

With Sooooo many choices I took a stab at this place from the reviews and close location. ANDY was…read moreextremely kind, helpful and honest about whether or not to pay to fix teenager's broken iPhone or replace it. He was able to fix it perfectly for a good price. Well, since then she dropped it so headed back to see if they can work their magic..... Update: They fixed it AGAIN! Thanks again Tech Boys and Shout-out to the light worker, HIKE! God Bless!

Fixed a button on my iPad same day for $29. Friendly fast…read moreservice. Good communication as well!

Friendly and helpful crew. They were slammed with a line out the door, but they processed each…read moreperson efficiently and in a friendly way. In addition, based on the circumstances of our request they made it a priority to get it done quickly and to be very communicative along the way. Great teamwork!

Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

I went in because I had an issue with my phone and I was assisted by a very knowledgeable and…read morefriendly rep! I believe her name was Danielle Z. She truly went out of her way to find the best possible solution for my issue and I genuinely appreciated her assistance!

As someone who has worked in retail for years, this is not how a good business is run. Customers…read morecome back to establishments because of how you make them feel, and service provided . My service was nonexistent, dismissive and extremely disappointing. Q.) Would I recommend this particular store? No. T-Mobile and affiliate stores have work to do on their Customer Service , very disappointed.