Great 3rd experience traveling with the Travel Store. Amy did a great job setting up our travel and…read morewe had a wonderful trip with no trouble. Coordination from flight to hotel was seamless and same with hotel to flight. The resort and room were as advertised and confirmed, and I received a better rate than I was able to find elsewhere.

I scheduled and paid for a honeymoon that is forthcoming with the Travel Store. The first person I…read moreworked with was Bonnie and Bonnie was wonderful. For whatever reasons she has not been able to field any requests for assistance or help and we have been working with Amy, who I think is the owner/operator of the Travel Store. Amy sent me an e-mail which was my receipt for the down payment for the cruise. On the day that the balance was due, Amy called me and I paid off the rest of the cruise. This is the only time the Travel Store has tried to contact me. I later inquired as to flights from Syracuse to NYC (fr the cruise) and transfers from the airport to the port of departure. Amy did get back to me and I called in and paid Margaret for the other travel of this trip. I was e-mailed a receipt, again. I have e-mailed Amy and requested a packet for my trip. She indicates that I already received my packet - though she was never present in the store and I have never met her and none of employees have given us anything other than "receipts." I have come to find out that Norwegian has wanted additional pedigree information about myself and wife. I also was not inclined to know about making reservations for dinner and excursions and events on the boat. I called Amy this past Saturday and she asked if she could call me back because she was on the other line. I went to the Travel Store about an hour later and the Store appeared closed for the day. Amy has been avoiding me. If I wanted this treatment or lack of responsibility for customers, I would have used Orbitz or Expedia, etc. I will never use or recommend the Travel Store to anyone and I will be posting reviews on as many places I can so no one else comes to expect any HELP on their trip. It is my guess that this place is mostly in existence for the employees to get good deals on trips.

If I could give a higher rating I would! Fantastic service! We needed help booking our vacation and…read morea friend recommended them, we came in and was helped by Linda! We had no idea where we wanted to go or anything but she helped us out tremendously and we are now booked to go to Aruba! The staff is super friendly and they offer everything you need for travel. The wait may take a little bit because you have people like us (who have no idea what we're looking for) but it's worth the wait! Thanks Linda B for helping us find the perfect place for our Babymoon!

Marjie is the founder of Comfort Trails. She was so helpful when I was planning my family vacation…read more She truly cares and wants the best vacation for her clients.

Tina helped us plan the perfect honeymoon in St. Lucia at Jade Mountain. She was easy to get in…read moretouch with and helped us find exactly what we wanted within our budget! Everything went so smoothly and we were immediately upgraded the second we arrived at the resort! I can't imagine a better honeymoon and it's all thanks to Tina!

From the owner: My passion for traveling and researching the best destinations inspired me to start a travel…read morecompany to help you plan the trip of a lifetime. I specialize in planning Destination Weddings, Honeymoons, and other Romance travel; however, I am experienced in booking all types of travel. I am a certified: Hawaii Destination Specialist | Avalon Waterway Specialist | Norwegian Cruise Line Specialist I have traveled all over, from Italy and Germany to Grenada and St. Lucia. Depend on me when you're booking your next getaway to have peace of mind while planning and traveling. No two clients are the same. Get the personal attention you deserve. Contact Tina Knows Travel to get a few ideas from a professional who also loves to travel.

The best travel agency I have ever used! Professional and responsive. Great vacation especially…read morewith Covid. They did all the research for me on quarantines and stuff. Couldn't have been better

From the owner: We are here to make planning your trip enjoyable, call today for a complimentary consultation!read more

We used this company to book a school trip for our seniors in June 2020. When Covid hit, we had to…read morecancel the trip - but they did not refund the school or the parents who had paid them directly. They still have thousands of dollars that they have not refunded - and will not answer calls or respond to emails. I'm seeing now that they must have done this to many other schools, as well! Please do NOT book with them!

Senior class trip cancelled due to COVID. Their office has been very unresponsive and they are not…read morerefunding any money to anyone who booked this trip when clearly they have received refunds from vendors who were part of the trip such as hotels who offered broad refund policies during COVID. They are just keeping all our money for themselves I fear. I do not recommend this company at all.