I cant believe google reviews has this hotel at 2.9 stars ... this hotel is much better than 2.9…read morerating .. we saw many hotels near Syracuse but was much expensive . The advantage of this hotel is. - there are many restaurants, Walmart , and many other places right next to this hotel . Nice and clean rooms .. bed was very comfortable . Internet speeds were good . Breakfast was ok.. not sophisticated but good for the price . Pool was good . Lots of parking available .. very comfortable stay on the way to Niagara ... 4 stars

i love the new girl Daniele they just giot o she always happy smiling happy helpful. the old lady…read morePam was in the hallway ta about how Daniel will get fired. The girl with blue green hair very unprofessional. Be hire up. Was engaged in the teee haa I call it bullying. Then she single Daniel out. Every time I seen her and heard her. At lest the pour girl Danielle show up for work do her job. Is a very hard worker. I Think that was the best thing they did. Hiring a good people person happy that what the company needs is more happy smile face like Daniel I call her smile s. Very polite and very nice and kind and always smile greeting interacting with customers i hope. She still there when we book agin out of all the house keepers Danielle rank 1 in my book. Best customer service ever just got stop the green hair and the lady Pam i belive who lied said Daniel stole a spray bottle. She was not work when it happened the older woman threatened her. Then a half hour later I hear the old lady the green blue hair unprofessional was in the hallway say a lot thing about Danielle that should be said at all. It rude wrong that girl dont bather a fly. Keep up the good work Daniel who ever hired Daniel is the best in my book. Good chosie she a keeper. But other em should be in the hallway be loud enough for us to hear 3 door down. Be rude talk about Danie I know she was try her hardest to not say anything but she went down stairs full of tears Came back up like she was never in tears I'm glad she perfesonl Daniel she handled it well. But the other two should know better the one been hear a while older lady she alway has a attitude anger look Visrsa she should be smile make sure the customer don't hear there rude conversation about new employees. The green hair I hope she not no supervisor that unprofessional. And hear her say Daniel will be fired after Monday. With the older lady sorry Daniel stay don't quit I hope your still there in two weeks when we come back the best housekeeper we eve met had she help full full of smile s and happynea. Keep the good work up other then them two employees. Do that. The one with green blue hair is always blam Daniel she was just yell at her make her wait for towel till after the other house keeper got 5 or 6 of them they should be eq I see them two treat Daniel different. It not wright I left a tip I watch the green hair go in yesterday bag my trash. the ten was gone. It was for Daniel not her it said thank Daiel this is for you. I went in are room before smi could go put towel in the money was gone. I ain't want say nothing because she blam Daniel when Daniel ain't get to go out towel in yet because she was work on room 111. So I went in wright after the green blue hair. It was gone But we will be back in town. This is the #1 place you deserve 10 stars get more smile people and enginck and full of smiles happy all the way around Daniel Thank to the hotel owner congregation for finally hiring a smiley love kind heart people like Daniel she a keeper. Thank you

Definitely coming back. The rooms are exactly as pictured, clean and well equipped. The staff was…read moreattentive and friendly and the night time cookies at the front desk were a lovely surprise. The breakfast was the best we have had at one of these types of "breakfast included" hotels. The spinach frittata was hot, moist and flavorful. The standard foods were all yummy and the fruit was fresh. The location is amazing, having an Aldi next door is so convenient.

We enjoyed our two night stay here dropping our daughter off in Syracuse for school. We had a two…read morequeen room, it was clean and the beds and pillows were comfortable. We could not get a handle on the thermostat/ wall unit temp controls. The hotel has a decent free breakfast included. They have a pool & gym which we didn't utilize. They have two elevators which are quick up and down. Its location is splendid near shopping and many restaurants. The bath soap & shampoo dispensers are super high on the wall as is the in suite microwave definitely designed for a tall person and not a short one like myself.

We stayed for 5 nights end of March into April 2025 and had a very good experience especially…read morebecause of the evening desk clerk John and daytime one Ian. Initially entering our room the first night found the carpeting had not been vacuumed but John quickly responded to correct and initiated bonus points to our membership. The next morning Ian was able to help us extend our stay-even though they were booked-by contacting a future guest who changed their room preference. We did not meet an unfriendly staff member the whole visit either. We highly recommend this hotel. Rooms: 4 Service: 5 Location: 5

The manager and this place is awesome. If I can give them 10 stars, I would. He helped me in more…read moreways than another, if you're ever in town and you need a Hotel to stay

This is all around a nice place. It's a newly made hotel, the rooms are very modern and fully…read morestocked with TVs and USB connectors everywhere. The WiFi is the fastest free WiFi I've ever had in a hotel. Not to mention the pots and pans and silverware contained in the full size kitchen--next to the full size desk space, very nice. The rooms are still very quiet at night though despite the AC and fridge (as long as we don't count the one fighting couple that kept waking me up at 5am every morning, not the hotel's fault). The lobby is modern and decked out with TVs and sitting spaces. Their hotel amenities are great, there's even complimentary charging stations for electric cars. Everything is very clean and the staff are very friendly and professional. The cons are as follows: the breakfast has an okay variety but the hot foods are cheaply made and not anything special (eggs, sausage, oatmeal, waffles); the beds are hard for the price point of this hotel, the main ones aren't horrid, but they're not super soft either... the sofa beds are hardly manageable, since you can feel the springs--but then again, who expects excellence from a sofa bed. Still, I prioritize convenience, cleanliness, and good WiFi over the rest, so it still gets 4 stars from me and I'd recommend this place.

New Hotel in Clay, NY. Very clean and comfortable. My disabled friend stayed in a special room with…read morewalk-in shower. Perfect for him and his wife. Room was very clean and price was outstanding considering it was Memorial Day weekend. Staff was very accommodating. Would highly recommend this hotel.

A small but decent place. The things I liked about this hotel were:…read more1) Comfortable beds 2) Clean rooms with everyting in working order. 3) Reliable Wifi 4) Good location. This area of Route 31 seems to be developed for big box stores and the supporting restaurants. Best Buy is literally next door and the Wegmans supermarket is within walking distance. 5) Decent breakfast

Definitely outdated for a Marriott chain! Disappointed. Room had no fridge. Small tv, NO REMOTE!!…read moreStood at front desk for 5 minutes with no one to help me. Came back to room and called front desk, just rang forever, no answer. Soda machine wouldn't take bills, with no one at desk, I couldn't get change. Beds are "ok" seemed clean. Pool room was hot, water was cold but kids didn't mind. Room walls are definitely thin. Paid less at the Hampton and was so much better. So, breakfast was 6-10, checked around 930, hardly anything left and breakfast room wasn't even busy. Doors were wide open and cold!!! Was charged by the hotel as well as hotels.com. Front desk said it would refund in a few days and it should've never been charged for whatever reason and here we are today (Tuesday) still no refund!

This Days Inn is located about 12mins from the Syracuse Hancock International Airport. It's close…read moreenough to the airport that even after a late flight, it's not a terrible chore to drive. There is ample parking spaces and parking is free. We found one right in front of the building. Which by the way there should be better lighting. A well lit building gives customers a sense of heightened safety and security. When we entered there was no one to greet us. We waited 10 minutes for someone to check us in. If this place offered a self-check-in option that would not be a problem. But it does not. In the meantime I took in the "lobby". There is a small, I would say, sitting space with a few high back chairs. Across from the entrance there is a Day Break Cafe, where customers get free coffee and breakfast item. This area also had some tables and chairs set up. Our room, located on the 1st floor, was in quiet corridor. The room itself was very basic, there is a bed, nightstands, lamps, dresser a small sofa and table. The rooms desperately need a deep, very deep cleaning. I forgot to pack slippers, placed my bare feet on the floor and yuck. They felt like years of dirt and grime. I put socks on immediately. The bathroom was cleanish, I did find a little grime in the bath tub. I checked the beds to ensure there were no critters, none found. The worst part for me, was we forgot to stop and buy water bottles and although there is a little room with vending machines for drinks and snacks, these machines did not take cards and the front desk did not have change for my dollar bills. Unreal!! Please update these machines. We slept well, I guess. Showered, grateful we found a iron and ironing board. The Day Break Cafe did have a few options, packaged muffins, juices, coffee and tea. Days Inn by Wyndham needs to make serious improvements in this place. Thorough cleaning of all rooms, all the carpeting and upgrade vending machines.

Horrible receptionist, coughed on my card as she was handing it back to me. Not a friendly staff,…read moreand the environment is unsanitary. I found possible blood stains on the mattress. Hairs clearly visible on the bed, so they were not clean. The room and the hallway had the same musky mold odor, like the smell damp basement smell. AC was not working probably and the gross bathroom forced us to leave early and book elsewhere. Some advice for the Days Inn owners/ investors...Following the steps that the Holiday Inn express took, remodeling, prioritize customer service will maybe save the the Days Inn from not go bankrupt. Book some where else!!

This is by far the dirtiest worst maintained hotels I've ever paid $120/night for. I travel for a…read moreliving and have stayed in literally dozens of Comfort Inns across the country, boy does this one disappoint on a scale I would've never expected at this price-point. When I raised my concerns and finding with the management their first response was to blame me for not letting them know right away. The second room they tried to put me in looked like an hourly hotel from a Hollywood movie, used condom in the bathroom trash, fecal matter (and TP) on the bathroom COUNTER, and mysterious white stains on the side of the dresser. Again I was met with hostility and defensive attitude. She (manager/wife of manager) literally told me she didnt care that i wanted to check out and change hotels... words were exchanged but needless to say, AVOID AT ALL COSTS!

Went for a weekend to get away I know friends in the area I had my niece and daughter with me and…read moreas soon as we checked in I just felt uncomfortable and like we were being judged so many questions and the whole weekend anytime we were at the hotel it was like we were being watched by the owners they made us feel like we were doing something wrong I just needed a place to lay my head not a babysitter what could u possibly do wrong with 2 small kids not happy