There are far better places in Tulum to spend your money…read more
The first time we visited, they overcharged us on the bill. After I pointed it out, they corrected it, so I assumed it was an honest mistake and decided to come back.
On our second visit, I ordered wings and a spicy mezcalita. The drink wasn't spicy, so I asked if they could make it a bit hotter. They added more Tajín. Fine. Not what I meant, but not worth arguing about.
The real issue came with the bill. I was charged nearly 600 pesos for the mezcalitas. When I asked why, I was told that because I requested extra spice, they charged me as if I had ordered another drink. Meanwhile, their margaritas are listed at 119 pesos. Charging hundreds of extra pesos because a customer asks for a little more spice is absurd.
The food was mediocre, the restaurant smelled like sewage inside, and the server had already added himself a 15% tip. When I declined the automatic gratuity, he was clearly unhappy about it. I still left 10%.
After two visits involving questionable charges, disappointing food, and poor service, we won't be returning.