We've had a lot of difficulties contacting them about our business security system. They have…read moreovercharged us a bunch of times (for a year now!), and we have emailed and called them with no response! Not very happy about it.

I wish I could give them a lower score. An endless loop of call takers who know nothing, cannot…read moretransfer to managers and are pretty much useless. What a disgrace. The once very good Telus teams are now uncaring, untrained, unsupported and absolutely abysmal. A big fail. Cannot wait to ditch this now unethical and unprofessional company.

I have use Wired Up to install a complete A-V system in my last 2 houses. They work quickly and…read morewell and I have been more than satisfied. An outstanding feature of the company is their accessibility. I'm not sophisticated technically but if I have a problem they have always responded on the same day and will either talk me through a problem on the phone or come by in person. Always pleasant with nothing to small to merit a positive response. Martin Collis

From the owner: Home theatre installation Home automation systems…read moreLighting control systems TV installation Multi room audio Surround sound systems Security cameras Security systems

I have never posted a review on Yelp before but, the issues and failures of this company demand…read morethat I warn others to stay clear. After several years of good service with M-6 security, I experienced a meltdown when Paladin bought the company. With the change over, Paladin failed to program my system when I requested that it be programmed. Then they blamed me for not asking them to program the system because the monitoring dept and a service dept. didn't communicate with each other. So reporting a problem doesn't mean that it gets to the right dept. Once they did program the system, it was programed wrong. And then, they again blamed me for not telling them that the system could not be programmed as I had requested. Spent too much time arguing with their manager and just cancelled their service.

We have used Laserstar for over 7 years with no issues. We have had great interactions with the…read moreowners and find them caring and attentive. Their prices are very reasonable and the call centre is vm quick to respond. Scott works hard to assess the client's individual needs with the best security system. I would highly recommend Laserstar.

Absolutely the WORST alarm company in Victoria BC…read more The owner Scott McNay cannot tell the truth. They installed an alarm system for me and had a few glitches along the way. After having a false alarm and no phone call we started to question the service. It turns out that they were charging us for monitoring but NEVER HOOKED IT UP. They would not offer us a credit as apparently it was our fault that we were being billed and charged for a service that was never provided. STAY AWAY He robbed us, hopefully he wont rob you