this weekend i got unlucky and had to get my car towed then forgot stuff in my car so we had to get…read moreit popped open. kianna(or how ever you spell it) was extremely helpful! She got it open quick, left no damage at all. We got what we needed out of my car but I didn't have my key and no way to turn off the alarm. She assisted us in disconnecting the battery when she noticed we were having issues. Then when we needed more help, she popped my door open again!! she was so quick and efficient with it, so kind, so knowledgeable, and clearly cares a lot about her costumers. Unlike most men when they come out to help, she did not mansplain anything. She quickly and efficiently explained what she was doing and just did It. I tipped her what I could and she was very appreciative. I hope that if I ever need to call PAL again I get her. She was awesome.

My son lost his car keys and needed replacement car keys. Pop-a-lock was on time and professional…read more Nice guy, friendly and efficient. Would recommend to others. Would use him again if needed.

Highly professional and knowledgeable. Jimmy took care of details that made his work professional…read moregrade. Completely satisfied with the work and interactions with employees.

I have used Deckelman's many times through the years, from cutting house keys to programming and…read morecutting car keys. Deckelman's has been in business for many years, their shop was there when I went to Lubbock High in the 960s. My most recent experience was in January 2026 to have a automobil fob programmed and the corresponding key cut. As always, Jimmy provided superb service and price was very competitive. I doubt there's a more competent locksmith in Lubbock. I will continue to use their services when I need them because I believe they are best in Lubbock.

Fantastic for automotive service. They sent a locksmith over within 20 minutes. $160 later I had…read morea new car key and an updated fob. Don't go anywhere else.

Great knowlegde. Great service. Always ready to help. Go there for keys, locks, anything to do…read morewith locks.

Amazing job and such a kind Gentleman. I had to change the lock up on the front door and fix the…read moreback door. Completed both with speed.

I was very impressed with the ease and efficiency of getting my front door unlocked. Spoke with a…read moregentleman on the phone last night, and this morning he was at my house. He was polite, friendly and very knowledgeable. It didn't take him long at all, plus he answered all sorts of random questions while he worked! He was very kind. I would highly recommend them and would not hesitate to use them in the future! Thanks again!!

Great family business with positive customer service. We have been doing business with them over 30…read moreyears. From a single key to a walk in vault safe room, they're the one.

I needed into my RV which I live in because my key wasnt unlocking my top lock. The guy that came…read moreand helped me before said he didn't have anyone available to come let me in. I asked what time I'm the morning they will have someone and he said he didn't know! what the heck?! Come to find out it's because the last time he had to come and pick my lock because I locked myself out, he broke off a part of one of the tools he uses to pick the lock off inside my lock!!! Found this out because Pop-a-Lock found it inside my lock when they came to let me in!!