The company that I work for in the Red Bank area has been using Arrow limousine since the mid 1990's. We use them because they are reliable, efficient and their drivers are always professional, friendly and well equipped with GPS navigation to get you to your destination without any trouble. Their reservation staff is top notch, both friendly, accomodating knowledgeable, and efficient. Their cars are always clean, new and very comfortable. Whatever your needs are, they can meet them, be it a town car, limo, SUV, van or small bus like vehicle. Since 1993 which is when I think we started using them, we have only had one incident which was rectified immediately. Not bad for using them over 20 years. Rose the office manager is a pleasure to work with, as it Kevin. I honestly can't say enough positive things about the staff and company. read more

Have used Arrow since I moved to Monmouth County 4 years ago. Arrow's service is generally reliable, only twice out of dozens of trips have there been any problems. One was a texting problem that the driver had (his text never arrived) and there was no one in the office that night answering the phone, so I had to take a cab home from the airport. I was disappointed that Arrow treated this as my error ... since the driver swore he texted me for the pickup. Another was an error in booking for which Arrow profusely apologized and offered compensation. Overall, though I am very happy with their service. Having an account with them makes booking easy and saves time at the end of the trip. I book by telephone, though, as Arrow's website requires too frequent password changes for it to be convenient. read more

I have been using Arrow for over 20 years now and have nothing but good things to say about them. It starts with their friendly and helpful reservation staff, the dispatchers who make sure all your preferences are addressed, the drivers who are always at least 10 minutes early, the office staff that is always pleasant and helpful and the managers who take time to contact you to make sure everything is up to your standards, If you are using any other Limousine service i can assure you that you are not getting the personal and professional service you get with Arrow. Arrow treats you like you are family and their goal is to make sure you get the service you expect and in all my 20 some years with them they have succeeded. read more

Arrow Limousine is, in every sense of the term, a class act! The cars are new and clean; the drivers well-informed and intelligent; the rates are competitive; making reservations is easy; changes in schedules (delays, etc.) are tracked and accounted for; it's just a pleasure to do business with Arrow!!! I don't fly often (only a couple of times each year), but having used another car service once, just to save $10, I will always now use arrow. And regardless of whether or not I am a "frequent flier," arrow makes me feel like one! I like that feeling, and I really like Arrow! read more

Arrow is perfection. Each driver is professional yet personable. Help I have received when booking my rides is above reproach. My last trip; returning to Newark Airport. Of course, there is construction in the terminal and getting lost was really easy!. Arrow had a greeter Jenny find me in this construction haystack deep in the bowels of the baggage area for United through texting and calling my cell. She was amazing. I'm not fond of traveling but knowing Arrow will be there to take me to and from the Airport lowers the blood pressure for sure! Thank you Arrow!! read more

Class Act!.. I have been using Arrow for a very long time. Everyone there has always been extremely pleasant, and easy to do business with. I have had quite a few free trips that I have earned over the years with my AAC points. You definitely get what you pay for with Arrow. Always a clean, newer vehicle, excellent drivers. And recently, they have started booking all my transportation on the other end of my business trips, and I only get 1 bill... the best part- I earn AAC points on their affiliate trips also. Highly recommend them. read more

'm picky about car services and Arrow absolutely nailed it. Booked them for a ride to LAX and got Karlton M. as my driver -- total pro. Car was immaculate inside and out, cold water waiting, phone chargers ready to go. Karlton was on time, friendly without being overbearing, and drives like he's transporting royalty. He knew alternate routes to avoid traffic and got me there early with zero stress. You can tell Arrow trains their team well, and Karlton is a standout. Worth every penny for peace of mind + comfort. Will rebook. read more

I fly a lot for business and pleasure and I have used Arrow for at least 10 years. Arrow is always on time (usually early) and is flexible. If my flight is late or the weather is bad, I don't have to worry about whether I will have a ride. They are always there and do everything to make me comfortable. They save information so you don't have to give them your home address or other information. I have tried other limo services all over the country and Arrow is better than any other that I've used. read more

I have been using Arrow Limo for a long time. They are always on time , friendly drivers and very reliable! I was put in a horrible predicament this past April where I had just been dropped of at AC airport and 30 mins later my flight was cancelled. I called Arrow and they picked me up within the hour to bring me back home so I could rebook my flight. I will continue to use Arrow Limo. From the reps taking the reservations to the drivers they are excellent! read more

Love Arrow Limousine. Always on time and always very courteous. They know my husband is tall and always have the front passenger seat pushed up so he has plenty of room in the back seat for his legs. We have never had an issue with them. One time a dropped my passport in car and Arrow did all that they could do to get it back to me which they did. I recommend them to everyone I know. Thanks for your wonderful service we will use you for years to come. read more

We have used Arrow many times over the years, to Airport and Plays in NY and have never been disappointed. We enjoyed the friendly reception that we received starting with making the reservation. That warm feeling continued when our driver arrived. All the drivers that we have had were professional and made our trip a pleasure. The best way to describe Arrow is to say they make me feel like part of their Family. read more

They are horrible to work for.Unfortunately,I needed the job....worked there for about 2 1/2 years.That Rose in charge is an power hugary idiot..Their compliance guy is lost.Hes just a yes man puppet...They treat you like you are 2 rears old....the pay is definitely not great.Sometimes you wait 2 to 3 hours in between shifts,and come up with an 11 dollar tio....Stay Away!!!!......Mike read more

I can not even express how fantastic Arrow limo red bank is. I recently had a very difficult time with my elderly father. They were incredibly understanding and went above and beyond duty. They really helped me out as I was not in town to provide for my Dad. I have used their services for over 20 years and would never even consider any one else. Thank You Arrow. read more

Absolutely the best anyone could ever expect, 100% reliability, trusted drivers, reasonable pricing, immaculate vehicles, and wide variety of sedans, stretches, and SUV's to suit the size of our party. Been using them for over 15 years, family owned, and we now rely on them to arrange our out-of-town transportation services! read more

My husband and I have been beyond pleased with both the service and professionalism Arrow provides. Before I found Arrow, I had tried other car services. We have now used Arrow for years, when you find the best - you use the best. When asked which car service I choose, I gladly give out the name and phone number of Arrow. read more

My husband and I have had the pleasure of using Arrow's service for many years. The business is so well run! Always a friendly voice on the other end of the phone when making transportation arrangements and the drivers are prompt with pick up and delivery. We will continue to be faithful clients! read more

Ved was our driver he was a rock star. I would highly recommend this company we had a van pick us up for a wedding and pick us up after the wedding. Van spotless driver amazing and they were early and didnt rush us. Ved was an excellent driver and i would highly recommend this service. 5! Star read more

Arrow Limo is by far the BEST limo service! We have used them for all our accounts nationwide both corporate and leisure. They are courteous, efficient and on time. We cannot laud them enough. They are great partners and compliment our service! Peggy Weil CEO Travel Leaders read more

I always use Arrow when I need a ride to the airport, pick up from the airport, or any event in which I'd rather not drive! The drivers are super careful and courteous, and go out of their way to make you feel comfortable and important! I would never use another car service! read more