Had a great experience with Bob and his company. Great pricing, fast, and reliable. Thanks so much.read more

It has been a bad bug season - we have yellow jackets invading! Bob, the Bug Guy, to the rescue…read more Bob's pricing was on point - affordable! He couldn't have been friendlier and certainly couldn't have been more knowledgeable. He saw the nasty little fellas and even saw ones I hadn't seen yet. He put on his armor and gave the yellow jackets their eviction notice. Proof: All heroes don't wear capes! Call him and say goodbye to the queen.

We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Who would've thought a little piece of plastic would be so effective??…read more If you go onto Amazon.com. you will see many who write that Kritter Cap works. For those that are skeptical like me, you will be surprised... NO SHOCKED! The device is simple. Insert a fully customizable plastic piece into the bottom of the outside corners of your home. The corner piece is called the "corner post," and if you use a little mirror, you will see it is literally an open door and alley way straight up into your attic. We tried other non-violent means of keeping mice out of the attic. Unfortunately both the mice and the chipmunks chewed through foam and the rodents pulled out mesh material (we found that steel wool rusts and deteriorates and leaves a horrible mess.) I read this off the website "It fits up inside the corner post and does not require any screws, caulk, foam or glue to hold it in place. It does not contain poison or sticky glues, there are no springs and it doesn't require a power source for it to work 24/7." Absolute TRUE. This is patented and very well engineered. All American made. I appreciated them keeping it in the USA and supporting an American business :) One other little benefit...well kind if a larger benefit was it seemed to stop the cold air from drafting up into the attic from those corner posts. They should really tell more people about the energy savings. That alone easily pays for the cost of these things within the first month.

From the owner: Manufactures KritterCaps® which are corner inserts for vinyl sided homes. They keep mice, rats,…read moresnakes, bees, wasps, etc from entering the home through an open corn post saving the home owner thousands of dollars in rodent removal and possible damage.

Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.

These guys did an awesome job! They came to do an inspection on my home. Even went above and beyond…read moreand got rid of dead mice in my crawl space left by my regular pest control service! If I wasnt moving I would be switching my service to them immediatly! Thanks guys for a great job!

From the owner: Over 35 Years of Experience, Termites and General Pest Control, Residential and Commercial…read more

They are flexible with my schedule for the services! I also have a dedicated technician for my…read moreproperty. He explains everything ahead of time, and is respectful regarding my family and belongings.

I had the guy come out here because I had a number of large black ants. He looked around about 20…read moreminutes and said he didn't find any problem. I think I paid $150.00 deducted from my debt card on the phone when I called to make apt. NOW, my house is swarming with the large ants. It's been about a year. I feel I should receive compensation! It was a poor inspection! What are you going to do about it ! I wouldn't recommend them at all.

I wish 0 stars was an option. This "business" does not even deserve 1 star…read more I came home from work on 9/19/17 and unfortunately found a bee infestation in my home. I immediately called Medich Pest Control upon recommendation from a friend. Paul Medich came to my home to spray and promised me that all the bee's would be dead within 2 hours, if not he will come back as many times as I need for 3 months. The 3 months was part of his product and treatment "guarantee". This was great to hear as our 2 year old daughter, my husband and I are deathly allergic to bees. He charged me $120(which included the 3 months of warranty) in which I paid him via check. My check was cashed immediately. The next day 9/20/17, I come home from work to discover even more bees than before he sprayed. I immediately call Paul Medich, and receive a voicemail, to which I left a detailed message. I received no response to my initial call that evening, so I called four more times, with no avail. I also submitted feedback via their online form, with no response. At this point I wanted to go visit their office to get someones help, only to discover they don't have a physical office, only a PO box. At this point 400 bees had been killed in my home by either myself, my mother, or my husband, opening us up to serious health risks, I had no option, the bees needed to be dealt with immediately. 3 days later Paul Medich finally answers his phone, and told me that he "would be over in a little bit" I was so happy! I left work in order to be home to let him in. I waited over 2 hours, and he never showed up. Calls to his phone went unanswered. That was the last I heard from him.

Excellent customer service and great price. Paul has high energy and is eager to help and assist…read more Voluntarily took care of hornet issue on top of spraying the exterior of the house. I give Medich Pest Control an A+.

Listen, if I could give them negative stars, I would. Save your breath and your coins, because…read moreTerminix is a whole mess. I took off work, shifted my entire schedule around, and sat by the window like a fool waiting for them to show up. Did they? Of course not. No call, no text, nothing. Then I get a notification on my phone saying the service was "completed." Completed by who? The ghost of Christmas past? Because I've been sitting right here and nobody pulled into this driveway. When I finally got somebody on the phone--after being put on hold for forty-five minutes listening to that elevator music--the customer service representative had the nerve to catch an attitude with me. Excuse me? I'm the one with the ants and the empty pockets! When a technician finally decided to grace me with his presence a week later, he walked around my house for five minutes, barely sprayed a lick of anything, and then spent the rest of the time trying to upsell me.

Mishawaka Branch is the worst!!! Manager cannot even call…read moreand address issues that I have been having with the technician Patrick Walsh not showing up for appointments and when he does only doing the job half ass. This has been an ongoing problem since summer. Ridiculous that I am the one who is consistently calling to find out when they will be coming out to do my service after they never showed up. Now they are billing me and haven't even done anything. And once again, manager still will not call me. Do NOT use them. HORRIBLE!!!