It has been a bad bug season - we have yellow jackets invading! Bob, the Bug Guy, to the rescue…read more Bob's pricing was on point - affordable! He couldn't have been friendlier and certainly couldn't have been more knowledgeable. He saw the nasty little fellas and even saw ones I hadn't seen yet. He put on his armor and gave the yellow jackets their eviction notice. Proof: All heroes don't wear capes! Call him and say goodbye to the queen.

Great service, straight forward pricing, on-time arrival, and fewer bugs. What more could you ask…read morefor!?

Absolutely THE best pest control service! Was willing and able to work with me on short notice for…read morea bee problem. Communication is top-notch! Highly recommend!

From the owner: We value all of our customers and do anything we can to make sure they are taken care of properly…read more This includes getting the job done in a timely fashion and at an affordable price. This is what has been able to set us apart from many of the industry leaders in pest control. We value our customers and will never stop trying to go the extra mile to make sure they are pleased.

We had a yellow jacket problem on the side of our house that were making their way inside. We…read morecalled Bugsy and they returned our call and were out within the hour with the problem fixed. Cheap and fast work and no sign of the yellow jackets since they were out.

From the owner: Termite & Pest Control. Insured…read more Call Bugsy's for all your Pest Control needs! Serving Elkhart County for over 40 Years. Bugsy's Exterminating Company provides pest control for Residential, Commercial and Industrial companies. We are a member of the National Pest Control Association. Customers Served Residential, Commercial, Industrial

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

DO NOT USE CRITTER CONTROL!!…read more We contacted Critter Control to remove bird nests from 3 roof vents. They charged $99 for an estimate - this should be the first sign of a scam. The job requires climbing a ladder, removing 2-3 bird nests, and putting a screen on the back to prevent it happening in the future. I'm thinking maybe $200. They came back with a quote for $1,315!! They also put in a $45/month subscription for quarterly visits for pest control. We should have read the reviews first as we definitely would not have contacted them. DO NOT USE THIS SERVICE!

We contacted Critter Control in late Fall for animal noises we had been hearing in our…read morebasement/HVAC vents. They came out to take a look at it and told us they didn't see any live mice or bats, but that we should seal up the house just in case. We did this and then were still hearing the noise and they ignored this until we got a video of a raccoon in our basement that we shared with them. They then told us it would be $695 to catch the raccoon, which we continued with because they seemed helpful. WRONG! They then quoted us $500 for another solution for the outside deck, but then billed us 1/2 down for $2,500! We called to cancel this service and they told us that it was actually $695 PER WEEK to catch the raccoon even though they hadn't caught it or seen it on video. Within hours of us getting our own cameras, we located the raccoon and within one night of another person coming out, they caught the raccoon. Critter Control did nothing but sell us things we didn't need and waste our time instead of getting us a real solution. DO NOT USE THEM!

I had a mole problem in the yard. I haired several different things to get rid of them. I had no…read moreluck. Arrow was helpful. listened to my problem. gave me there standard plan and cost. did not try to upsale me. technician came out. did the treatment. I could not see any new mole activity. the cold was setting in so I am hoping I will not have problems. I would use arrow again if needed.

They are the cheapest around and they guarantee 365 protection in the interior and exterior of your…read morehome! I won't go to another pest agency again! Arrow pest control is the best by far!

Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.