1. Arrowhead Automotive

    1. Arrowhead Automotive

    0

    Plainfield, IL

    Arrowhead Automotive

    4.9 (19 reviews)
    Closed 7:30 am - 5:00 pm

    Services - Arrowhead Automotive

    Auto brake repair

    Auto engine repair

    Arrowhead Automotive Photos

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    9 years ago

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    Ask the Community - Arrowhead Automotive

    Review Highlights - Arrowhead Automotive

    s. Jason & Glen are beyond professional and honest when it comes to the things that need done on your ca

    Mentioned in 10 reviews

    Read more highlights

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.3
    (43 reviews)

    Great service & friendly staff! We have a handicap van with a lift, and they are one of the few…read moreplaces that welcomes us.

    Came here for an oil change. I ended up leaving with a leak I noticed the following morning…read more I came back that following day to get it sorted out and end up being there for about an hour while they check for leaks or anything abnormal with the engine since it was leaking oil now... I was told that it's a defect in the oil filter, and after googling, I will accept that as the truth. What bothers me though is the fact the same Oil that leaked out from my engine is still there. Furthermore, the oil that was spilled during my oil change was not wiped up the 2nd time they had my car either. how can you really look for a leak if you don't clean the engine? Why should you return a customer's car with spillage from you in it? Does it not matter because it's not your own personal car? People make mistakes. We are all humans, so I get it my oil change was late in the day and maybe something got missed. But I can't accept something which is part of "procedure" (firestone employee's words, not mine), was missed twice. Cleaning spills in someone's car is common sense and common courtesy. That's a symptom of a much bigger problem and I would really urge people to tread lightly with this place. I had 3 maintenance's in a row with you guys with no issues. However, This experience has been a total paradigm shift. Respect to the salesman at the counter who tried to remedy the problem, but it wasn't his problem to fix and there was no way that would help the situation. He didn't do anything wrong but still tried to help, so props to you whoever worked the counter on 3/13 and 3/14 in the afternoon. That didn't change my overall very lackluster experience though. I don't expect a detailed engine bay, but clean up the mess you make while working on my car or anyone else's car please. Especially when a problem occurs, after the most routine of maintenance. Not a very good look. Quite ridiculous I'm even having to write this, seeing as I've never written a review before. I will be taking my car to the dealer for a CVI on Monday. Sometimes the grass is greener elsewhere. Prices aren't too bad.

    Arrowhead Automotive - autorepair - Updated July 2026

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