Just had another fantastic repair experience at Mike's More Miles of Naperville. I hit the curb of a street and bent my tie rod. Enzo took it i right away and did a fast, effective professional job of replacing the tie rod, the linch pin and the tire in a couple of hours. His great team also perfectly aligned the front wheels. Awesome work and at a reasonable price. I highly recommend Mike's More Miles in Naperville. You won't be disappointed! Innfact you will be amazes. Check them out! read more

The owner Enzo is what makes this a business you need to go to when you need your auto maintained. He bent over backwards to insure a difficult issue was handled well. My family has been coming here for 25+ years. He and his crew make your experience the best. Thanks for taking care of my family! read more

I am pleased with this place and a special thank you to Fernando who was pleasant and professional throughout. I had a tune-up performed in February at a different mechanic with no noticeable difference. I drove my car from Mike's and it drove better than when I bought it. I thought the price was reasonable. read more

Car problems solved here! I had my oil change and brake service done, and the work timing and quality met my expectations. I will definitely continue bringing my car here from now on. (6/26- Lincoln MKZ) read more

This place was highly recommended on Nextdoor, so we called on a Saturday 10:30 am for a brake estimate/job, and they quoted us $1000.00 on the phone saying that phone quote was on high end for 4 brake pads, 2 with rotors, and calliper adjustment--probably be less, in person. So, "come on in," said the guy on the phone. I asked, no appt needed? You're not busy? Since we'd just had Toyota of Naperville at 9:00 am that same day look at the car and quote us a similar amount for just the rear brakes, we thought cool, this is the place. And, he said, just come right on in today and we'll give you an exact estimate for free and maybe we can repair it today if we have the parts. He took down the info on the model and year of car, so I thought he would check. We got there around 11:30 am and the place was really packed, with a small waiting room. It seemed like the story had changed in that hour, and they had to take care of people for at least 15 min before they could even take our car keys and enter us into the system. The guy at the front desk seemed unsure of when they'd be able to give us an estimate. I kind of wondered why he told me to come right in. We went to lunch and time passed and passed and no call so around 1:00 pm we called and they said they're just getting to the estimate. Around 1:30 pm they called back (this is 2 hours after we dropped the car off) and said they close at 3:00 pm and that no brake pads were needed on one axle and the other axle needed a brake flush (already done at dealership), 2 brake pads, and 2 rotors, and the callipers adjusted (so just back end, nothing on front) and that cost would be $1050.00. He said, they cannot do it today, so it would have to be done Monday. So one of us would be out of a car for work Monday since we'd need to drop it Monday. I dunno....is that bait and switch or just busy and disorganised? He said, sorry, but we have to buy the parts at a Toyota dealer as there are no after market parts available for your vehicle, so that has to wait until Monday. We told them the year and model of our vehicle when I called at 10:30 am. So, no one checked then, apparently, for if reality was going to fit their phone quote. They could have saved them and us time by checking in the time frame before we arrived. At any rate, earlier in the day, Toyota of Naperville had already quoted it at $785, so it was just a waste of our Saturday that we did not already have the brakes fixed. We went to Mike's to pick up the car as we told them we were doing, and they had not put it together yet, so another 10-15 min was spent waiting for them, after taking 15 to get there (so 30 min to put it back together) and then we took it to dealership, picked up our free loaner, and they'll do it today they said, or if not, we can take the loaner until it's done Monday. It's 2:40 pm now and we have a loaner and the car will be likely done today which we could have had done by 11:00 am if we had just left it at Toyota this am. And now it's 5 pm, and the brakes are done by Toyota of Naperville for less than this place and more quickly. We're driving back the loaner we did not need. So, what was the lesson learned here? I guess if an independent car shop is unwilling to check for the availability of parts before you get your estimate, be prepared to find out the dealership is similar or less in cost, if there are no after market parts available--and dealers can get it done on a Saturday, with a much nicer waiting room, and free loaners and may be open later for service. I'm kind of surprised myself at the outcome. read more

There are few places on this APP that truly deserve praise and the guys at Mike's in Naperville deserve the highest praise, respect, and compliments, available. From simple oil changes to major repairs these guys are the finest. I went in with my baby, a 2014 Lincoln Navigator, and they did everything right. They replaced my entire braking system, from front to rear, and were very professional. When I returned the next day because something just didn't seem right, they inspected their work, took out the defective part they received from the parts supplier, and inspected everything again, all on the shops time and under warranty. I will go no where else for my service needs now or in the future. I have finally found an honest shop, with quality men who really do know their business. Best money I ever spent. You guys are the BEST!!! read more

Great service and quality and was done quick and efficiently. Highly recommended for future service read more

The managers Nick, Rich, and Enzo went far beyond what I expected and I could not be more satisfied with their service as well as customer service, they all truly cared about providing the best quality and making sure my vehicle was in the best and safest condition to get back on the road above anything else. They run an excellent family owned business and I most definitely will not be trusting any other auto repair shop to even change my oil much less diagnose or repair any car problems in the future! They were incredibly patient, thorough, and transparent about what was needed and provided me all the information I needed to understand what was being done, and I have not found this value and level of thoroughness anywhere else. Thank you gentlemen for being so great!! read more

I wouldn't take a lawnmower there these people will upsell you and tell u to get new parts that aren't needed most unprofessional place I've ever been to be quite frank !! I'd never take another car there they totally messed up my car dude and a friend of mines too they did the oil changes wrong ! next thing u know my car stalls out on me something it's never did !!! I will never in life again take my car here STAY AWAY!!! read more

Excellent Customer Service. Estimates Are Provided Before Repairs Begin and Repairs Are Completed In A Timely Manner.

I took my BMW 5 series to MIKE in Naperville to look at a check engine light and fix what needed to done. They researched the issue and found that the part was covered at the BMW dealership. Rich Tawrel (Manager) printed up the warranty info for me and didn't charge me a penny. If your looking for an honest mechanic/service center, the guys are it. I've used them several times for all our cars and highly recommend them. read more

they were Very professional, clean, reasonable and friendly, they kept me posted, they gave me the estimate first before they started any work I was very satisfied with everything. read more