If I could give more than 5 stars, I absolutely would!…read more We recently tried another credit union, Navy Federal for our daughter,.after it was highly recommended by family members, thinking they would be able to help us. Unfortunately, that experience did not work out as we had hoped. We ended up going back to SchoolsFirst Federal Credit Union, and once again, they came through for us! The difference in customer service was night and day. They were helpful, understanding, patient, and genuinely took the time to listen to what we needed and find a way to help us. This is exactly why we continue to come back to SchoolsFirst. They make you feel like a valued member, not just another number walking through the door. SchoolsFirst is truly top-tier in my book. Their customer service and willingness to help are above and beyond. Definitely more than 5 stars!

Refusal to investigate their own incompetent credit reporting has forced me to get an FCRA…read moreattorney. SchoolsFirst furnished false data to credit bureaus, declared they'd "no longer communicate" with me, then sent me documents calling my loan an "auto loan." I never had an auto loan with SchoolsFirst. I took out a $1,000 Classroom Supplies loan in 2023. Paid it off. Done, or so I thought. SchoolsFirst then reported a 30-day late payment to credit bureaus that their own internal records contradict. When I disputed it with documentation, they responded with boilerplate and declared in writing that they would "no longer communicate" with me on the matter. Here's where it gets worse: all three credit bureaus report this account completely differently from each other. One bureau is still reporting the entire account as past due, three years later, for a loan that was paid in full and closed in 2023. Same loan. Same furnisher. Three different stories. That is not a dispute. That is a data integrity failure. Then they mailed me a formal payment history letter, their own document on their letterhead, that described my Classroom Supplies loan as an "auto loan." I have never had an auto loan with SchoolsFirst. That is not a typo. That is a fabricated loan type in an official dispute response, which tells you everything about the reliability of their record-keeping.

Rude, obnoxious, horrible, unprofessional tellers, don't go to this bank. Lines are long and…read moretellers are slow. Tellers have a chip on their shoulders and are smart alecks when they talk to you.

Need more efficient tellers...BOA San Bernardino always failed in efficiency...waiting in line 20…read moreplus minutes and tellers ignore the business side is ridiculous

This is a small local bank located in Redlands California. The staff is amazing and the service…read moreoutstanding. We don't visit much but when we do it's all ways a pleasure. Heather and Amy have always been pleasant and helpful and now they have Jennie. Office is small but quaint. If you're looking for small town bank this is it.

Great Small bank in Redlands California never a wait time. The staff Amy, Magda and Jennie are…read moreamazing and always give great customer service are pleasant and very helpful. If you want a great bank the dont have long wait time in line I so recommend First Pacific Bank.

This Chase bank location is ok. The employees are not…read morefriendly nor unfriendly just there. I absolutely hate the parking lot. It gets packed and with so many people who don't have any common sense or care for others. I try to avoid this location as it's not the best. The one in Highland on Boulder is way better.

Chase has done well in this challenging location. Next to an abandoned Hotel/ conference center.and…read morethe closed city hall. This is an older large branch it has 2 ATMs both modern offering $5,$20or$100 bills. Parking there is street parking near the ATMs and a small garage on the rear of the bank. It is well lighted at night.

If you're drowning in credit card debt and feel like there's no way out, call Eric Patel at…read moreThinkwise Credit Union. I came in with nearly $20,000 in credit card debt. I was already paying more than the minimum every month and still looking at a 15-year payoff. Eric walked me through a personal loan to consolidate everything, and my new monthly payment is about half of what I was paying before. And I will be debt free in 3 years!!! Approved in less than 24 hours. Funded quickly. The process was straightforward and he made it easy to understand every step of the way. I don't leave reviews often, but Eric deserves the recognition. Highly recommend him if you're ready to actually get ahead of your debt.

I have been with Thinkwise since I was very young, now I'm in the stage of my life where I need…read morepersonal loans. I have worked with Bertin more than once and every time he has been very knowledgeable, patient, and very quick to respond. The rates at the Thinkwise are always better than non credit unions and I appreciate that. I will always go to them first.

I was literally in and out within 7 minutes. That's because I was fiddling with my wallet to get…read morethe ID CARD & SOCIAL SECURITY CARD

6 female tellers behind the window Only 2 windows open…read more 24 people in line. Always slow here

I had happily banked at the now closed San Bernardino Highland Avenue Branch since it's opening…read more The service there was fabulous-staff always willing to address any concerns. As I do much business in Redlands, I tried the Redlands branch. My first experience was with a most unpleasant gentleman teller. Subsequent visits, I've thankfully had other very pleasant tellers. I then tried the downtown San Bernardino branch; and had fine experiences. Still, the personal connections have not been felt at either location-but hoping to establish some.

My favorite Bank. Always friendly and professional. Everyone knows me by name.read more

Located on 3rd St. Bank is closed on Sundays…read more Felt a little uneasy here, but there was only one other person getting cash out of the ATM. Only wanted to use the ATM. There are two at the back side of the bank. Plenty of parking. There's one ATM at the front of the bank along the street Easy peasy. Got what I wanted and left.

Slow service. Everytime i came here. There's always alot of customer but they don't have enough…read morepeople to help. The line is long, very long. The walk ins service is impossible, unless you want to wait for hours & hours. The appointment schedule won't let you come until 2 weeks later.

This particular Branch in Redlands is one of the worst Banks I have ever experienced. We worked…read morewith Tasha who doesn't seem to know what she is doing and has a problem with telling the truth. I would strongly discourage anyone from banking at this Bank Branch. I gave it a 1 rating because it doesn't allow me to go into negative numbers.

My experience with the Redlands Branch of Pacific Premier Bank has been a very professional and…read moreenjoyable one. Moved over there when the Highland branch closed. Branch manager Tasha Speer runs a very friendly group of staff who go out off their way to make sure the customer requirement's on their expectations on their accounts are met satisfactorily and in a timely manner. She is available any time in her office or phone to address any concerns you might have and always with that smiling helpful friendly demeanor. She is definitely an asset to the bank as are Carina Soriano and Lance Smithfield who address you by name as you enter with greetings. VERY few banks have that type of customer service and experience which is a long forgotten tradition. Bob Hitchman

Always friendly and appreciate that they accept other credit unions transactions. My credit union…read moreis in OC. and not convenient.