When going through my mother's home and storage after her passing, I found her antique (+100y) Seth…read moreThomas adamantine mantel clock. I remembered this clock from childhood and had presumed that it was long lost. It wasn't stored properly nor in the best shape. I did not know if it could be restored. I contacted Blake Petersen of Clock and Instrument. After a period of calls and coordinating calendars, I was finally able to get this clock to him. Master clockmakers are not abundant. Meeting him was an absolute pleasure. He was kind and gentle with his explanation of what he does, how he came about tending clocks big and small and what he could do for my clock. I could tell how much he took pride in his work. He restored my clock, explained how to keep it running and encouraged me to call if there were more questions. His invoice was lower than I would have expected from a journeyman in these current times. I was absolutely enamored with his skill and kindness. My clock is home chiming and bonging, giving great joy. Thank you so very much for this family memory. Many blessings keep!

Service used to repair a grandmother type wall clock, price was reasonable and work was completed…read moreas discussed. Honest, patient, and willing to explain clocks.

Went in to get a battery replaced in my Seiko of 37 years. Long haired kid behind the counter told…read moreme it was $40 to change the battery and "service" the watch with a year warranty. I asked what the service was and he said they replaced the battery, the gasket and put silicone sealant on it, I said I just wanted the battery done, and he said they use $15 Swiss batteries. Well, Renata 377 batteries are about $1.30/ ea. and it takes about 5 mins to pop the back, replace the battery, and put it back on. If I ever need a $480/ hour business I guess I know what to do now. naturally, I declined to ever do business with them. Further I will advise other not to do business with them as well.

I took a watch that it's sterling silver and they said it needed repair. It took 2 months and a…read morehalf to be done and they charged me 197.00 dollars. Is still not working. I went back and the kid that was there thought it needed a new battery because the one it had was not good. It started working for the first 15 minutes and it started slowing down until it finally stopped. The watch is still not working. They charged me 25 dollars for ea battery for my other two watches. I never had a good feeling about them and it started when they charged me so much for the batteries I am not going there any more and I don't recommend them

I was impressed with the high level of communication regarding the repair. The repair was amazingly…read morequick and my Bulova Accutron is running perfectly. A follow up telephone call weeks later to check with me on how the watch was performing is particularly impressive.

Very responsive, answer all questions before proceeding, tranparent pricing…read more Good quality, no complains there. One thing to know - the repairs take a while, could be 4-8 weeks.

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

I had a great experience with The Clock Doc. I have a Howard Miller clock that stopped working and…read moretook it to him to fix. Honest and did such a great job. Fair price and quality work. So happy with my experience. I would go back and recommend to anyone.

Extremely happy and thankful to have someone we can trust and who knows how to repair our antique…read moreclocks.

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

I've been there a few times and they've done great work, however I just went there right now which…read moreis Saturday July 11th 2026 at 10:30 am. They should be open, they're not. I came from Herriman which is a 30 minute drive. Not happy at all. Don't have hours of operation and not abide by them.

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

Visited last week for a battery replacement. The worker estimated 20 minutes, so I walked around…read morethe mall and returned to find my $150 watch in pieces! I asked the worker what happened and heard, "It was already like this." It most certainly was not in pieces when I handed it to them. An older gentleman worker seemed flustered with the situation and said, "There will be no charge today." So, I don't have to pay for having my watch broken? The gentleman then asked me to return the next day to pick it up. When I returned the next day the watch had been pieced together the best they could and it was obviously not working. I asked if they could at least fix what they broke and heard, "No, we can't fix it. It's not even an expensive watch." I was handed my broken watch and the gentleman simply shrugged. I was offered no restitution or compensation. I would highly recommend NOT patronizing this business.

I don't typically ever leave reviews but this place is the worst business l've ever encountered. I…read moretook my silver necklace to get a simple repaired back somewhere in September of 2023. Then a week later I get an unexpected call that he has lost it, but will let me know if he finds it. Fast forwards 5 months he still hasn't found it and offers to buy a replacement which I was out of town for a month so l wasn't able to meet with him. Fast forwards another 1 month I finally get a call that they have found it. It's February 20th of 2024 When I get there, the first thing I was greeted with " you got the money"? I simply told him wow, you expect me to pay after 7 months! He like yeah it fixed isn't it. he showed me the replacement necklace he got me which was the cheapest necklace ever, it felt like straight plastic and wasn't even remotely close to the necklace that I took to be fixed. I told him there's no way I was gonna pay him after 7 months btw it was only $45. And once I told him that he tried to make me also pay for the replacement. I wish I got a picture because it was not anything close to the one that he lost. Since I wasn't willing to pay, he just simply cut the peace that he replaced and handed it to me and said this is the finished. So basically after 7 months I got a necklace that wasn't even fixed. The part that made me mad as I was patient and was really calm about the situation. Would definitely will never go back and wouldn't recommend it to anyone.

This place is awesome! Organized and lots of gems at reasonable prices..especially their clothing…read morearea upstairs! The sign outside says McLaren's so maybe there was a recent name change?

More stuff to see at this large area of things to check out. There is even an upstairs.read more