Staff: Friendly Maintenance: Quick…read morePerks: Dog park, beautiful landscaping, fair pricing, great neighbors, gated community

We followed all the rules when moving out -- gave notice through the property's official website in…read moreJune and returned the unit in good condition in early July. Management then claimed we needed a "60-day notice from the first of the month," which is not what Tennessee law requires. They tried to charge us extra rent through July 31, plus over $500 in alleged damages without proper proof. When we disputed the charges, they later reduced some of them, which shows their original accounting was inaccurate. Instead of resolving the matter, they sent a demand letter threatening collections. This issue is now filed in Shelby County General Sessions Court. Future tenants should know that Tennessee law requires only 30 days' written notice for a month-to-month lease. Be cautious before renting here.

This place is not worth it! They don't take care of the property, they have a infestation issue, no…read moresecurity, and multiple car break ins. They have two elevators which only one works part of the time..A couple of tenants had Covid, and signs were posted promising to clean the building, and you guess it... never happened. The mailboxes are broken, leaving mail unsecure, and packages are left in a unsecured area, mines was open once.. There's a big hole in the parking garage, second level, that is a hazard...(Please see before moving in) This hole was promised to be fixed over a year ago... and still isn't fixed as of yet.. They have no cleaning crew, therefore common areas don't get cleaned, unless tenants clean it themselves, namely(Mr Willie)..Carpet is nasty..Another promise of pulling it up and cleaning it... never happened. Unless you are desperate, damn near homeless... don't do it.. take it from me.. See photos below...no wonder, they running move in specials..

This is my honest experience of living at this location for over 7 years…read more Be careful of this complex. I lived there for about 7 1/2 years. I started in apartment 204, and about a year after being there the apartment started to flood. Black water would come up the sink in the bathroom and kitchen, it smelled like oil. It would flood so badly that the water would come through the wall from the bathroom to the living room then through the wall out to the hallway, then it would go down to the first floor (I have pictures of everything). They never could fix the issue but never would move me to another apartment. They can't keep management. I believe within those 7 1/2 years we had about 6 different managers and they could never give you an answer to anything. About a year before I left, I told management that mold was in 204 and needed another apartment. I had just gotten over cancer. They moved me to 201. I thought I was moving on up; it was upgraded. I loved it, but then the roaches started to invade my place. It was so bad that I couldn't even have guests over. I would ask them to spray and the bugs acted like it was food for them. When I would cook they would come up on a hot stove, so I stopped cooking and just brought fast food to eat. They would get bad once they sprayed. I kept a clean apartment; I had one guy who came by to spray to say you are one of the only ones in this 18-floor building to have a clean place. They started to let any and everybody move it. People smoking weeds (you could smell it in the elevator), loud music at all times of the night, and on my floor, there was a couple that had small, but school-age children and they would come out in the evening and run the halls and scream for fun and sometimes their parent would be there. Your car will most likely get broken into because they can't keep the garage gates working properly. My final few months in that building were bad. When it rained bad my apartment water would come in. When I reported it, the lady from corporate said the water was coming from the AC unit. I said ma'am neither the AC nor heat was on, this water was coming through the wall. I had carpet on the floor, and you can imagine how it smelled in there. With the bad weather we had during the winter, that building was just about destroyed. A lot of us didn't have electricity for weeks (it was on the news). I couldn't even stay in my apartment for weeks and some people moved out. They gave everyone a credit towards their rent. I decided to move out once my lease was up in February 2024 and turned in my vacate letter to a lady, they had in the office who may have been a temp, she read the letter and laid it on the desk of the guy that I thought was the manager, but I found out later that he was over the maintenance department. Well of course no one could find it when it got close to me moving. I had to email it to the lady (I believe her name was Linsey). I paid my rent on time and sometimes before time never late even through the pandemic. Never a problem. Waiting for my security deposit should have been returned in 30 days it took 40 days after my month-to-month ended. Had no damages other than the water damages that I reported, and they shorted me on my security deposit. I indicated in my vacate letter for them to let me know what the charges were for those extra 8 days I was still there but never got a response. The corporate lady told me to have fun with the money they sent. I emailed her and said have fun with the $40 you took. I had a credit on my account of 200 dollars, so they kept that and 40 dollars of my deposit. If you just want a place to lay your head and pay for things that you can't use: pool ( never clean or people that didn't live there were in the pool), gym(because they lock the doors where residents couldn't even get in), the convenience of a garage, and pest control (you have to call the office and have your name put on a list to have them come by and spray) go for it, but you will regret it. This place used to be nice, but the company that has it now is all about the money. The building has potential if the right people come in and redo the building; they could make a lot of money. Right now, it's not worth what they are asking for rent.

The Waverly apartments are an awesome place to live. Although I do not have any pets, the owners…read moreare nice, and there is never a mess. Staff is very professional and always accessible, even on the holidays. I think that the money spent is well worth it.

These are great apartments to live in, they are pet friendly (have a dog park), a playground for…read morethe kids, and a grill outside to enjoy (open to all residence), also the Managers are friendly and respond to any problems that you may have in your apartments. The room are very spacious.

Great apartment complex. Arguable the best apartments I've lived in Memphis. Ideal for small…read morefamilies or professionals that work at FedEx. Pros - High ceilings in most units. Attached garages makes it feel more like a townhouse than being in an apartment. Very close to interstate access, groceries, restaurants. Everything is within 10 mins drive. Very safe place to live compared to others around the area with private security patrolling the grounds. I take walks all the time. The mini dog park, lots of green space, and shared community spaces are kept pretty well. Leasing staff is very friendly and maintenance requests are handled very well. Available EV changing station is a huge bonus. Cons - A few entrance gates aren't easy to find, not easy to turn into without curbing your car if you don't have a remote for the gate. Gates break quite often too. Older phases aren't as well developed as the newer units. HVAC units in older phases doesn't distribute hot/cold air evenly throughout the unit.

I've only ever encountered respectful interactions from the office staff here. The neighbors are…read morenice, and the area still feels safe. The maintenance employees are friendly and nice.

I lived here for a year from 2019-2021. The people at the office are so accommodating. Rent was a…read morebit high. I can't imagine what it is right now. But it's in a really good neighborhood. With gates all around. The apartments are in the middle of everything, it's right off the highway. Close to the hospital. I got a 1bed 1 bath. And it was a bit small. But I mean it's just me and my dog. I would def recommend for safety purposes and convenient location. Again, the staffs are awesome!!!

The service was great and very helpful. Janelle did a great job servicing me. I was living in…read moreanother state and had a great virtual experience!!

My husband and I had an wonderful experience touring here! Highly recommend, amazing location and…read moreteam!

The rise apartments is the place to be when living in Memphis! Quality and great customer service…read more Highly recommend

This place is so poorly managed. They charged me for damages from the previous owners, on the day…read moreI moved out I requested to do the final walk though with the manager, they completed without me and found pet damage even though I didn't have the pet. I was then charged $1,800. to replace the carpet. They made me pay it with a days notice then tried to send it to collections. Also I will add the fitness room, bathroom around fitness room and pool have never been cleaned, pretty disgusting, not to mention the dog poop everywhere around this place. I would like to add that Mollys comments at the end of this post to try and make the place look better is a joke. I already spoke to the manager and distrect manager all they would reply is "sorry you feel that way". Which basically meant they don't give a crap about me or any of the residents. At the end of the day there are way better apartment complexes that everyone should look into.

Love this place, thanks to the team for making sure everything went smoothly during the move in…read moreprocess.

Just moved out and gotta say I loved living here. The apartments are actually set up like mini…read morehouses so I never really felt like I was in an apartment at all. Also, it's set up so that everyone's bedroom is connected to their neighbor's garage or bathroom or some room not used constantly (so no awkward bedroom to bedroom connections). I didn't hear my neighbors much- only a few times, actually. It was nice because you could be as secluded or social as you felt like being. Everyone is nice and friendly, they had a nice party room and theater, and it was a safe place to live. It was expensive (but it's Collierville) and pet fees were crazy (but I'm broke) but it was still fun. I think the only complaint I have is that the fridge brands they use are really really loud. Like, I can hear it humming at night. I'm sitting five feet from my new one and can't hear it at all. But anyway, the community is wonderful here and I would definitely come back if I ever needed to live in an apartment again.

I'm a new tenant as of February 2020, and so far I'm totally satisfied with my new home! I sure…read morehope that the owners/office managers are very selective about who is allowed to lease here because this is truly a nice place to live! My family visit and say "wow, this is a mini house!"