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    2 years ago

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    2 years ago

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    Art Retail Therapy

    Art Retail Therapy

    (9 reviews)

    Jackson Heights

    I am so glad to have this store in our neighborhood! I buy art supplies here whenever I need them,…read moreI also use them for printing. I gave up on my home printer years ago and now rely on them. I find the people who work there/owners to be helpful and neighborly.

    I dropped off film to be developed into prints on a Friday afternoon around noon and was told I…read morecould pick up the prints Tuesday or Wednesday. I arrived Wednesday evening to pick the prints and was told scornfully "I told you Thursday or Friday" . The man was not only wrong but very combative in his tone and language. I can understand if the prints were not made by the set pickup date but I can not understand the need to act defensively and the attempt to shift blame onto me, the paying client. The man told me I could come back Thursday and I asked if he was positive and he confirmed. He said he would text me when they were done and I left. I walked in Thursday afternoon and the man said "you're here to pick up the prints aren't you, I told you Thursday or Friday and that I would text you". He wasn't apologetic he was annoyed. I countered he confirmed they would be ready Thursday and he became even more argumentative and dismissive. Regardless of the pick up times that were argued, this is extremely poor customer service. I paid in advance for a service which was not rendered in the agreed upon timeframe and instead of being accommodating or at the least kind about it I was met with contempt and made to feel like I was an annoyance. This is inexcusable. Please do yourself a favor and avoid this place.

    Michaels - Collaboration 05/28/26

    Michaels

    (116 reviews)

    $$

    Forest Hills

    Michaels Forrest Hills I love Michaels. I've got a lot of…read morepicture frames and other items from Michaels. Currently my daughter and I order online. Jonathan Adler has a collaboration with Micheal's. Using a gift certificate my home maker daughter found really cool items. I especially love the plant pot in the window it's holding an artificial plant. If you get a chance check out the arts and crafts too. I'm recommending 150%!

    This store has really decline lately. There is only one cashier and multiple self-checkout kiosks…read morethat don't honor coupons. Even if the coupon says "Use in store and online", I was told by an employee, they don't honor them in that particular store, unless you go to the cashier. since there is only one, you have to wait to use your coupon. I witnessed another customer try to get her 20% discount for applying to the Michael's credit card. After completing the entire process and getting approve, the cashier told her "We don't honor that policy at this location." Lastly, they don't properly label prices. Beads labeled at $8- $10 on the display ring up at $11- $14 at checkout. This didn't happen once, but the last 6 times I visited this store. it's disappointing that for this being the only arts and crafts store in the area, after putting smaller stores out of busines, that they operate like this. On google the price hikes are blaming inflation and tariffs but Michael's charges $21 dollars for Ranger ink pads, when they are $14 at Ranger's own website.

    ArtBox - stationery - Updated August 2026

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