Cancel

    Open app

    Search

    Lockwood Sunnyside

    5.0 (4 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 1 month ago

    Get pricing

    You can now request information from this business directly from Yelp

    Services - Lockwood Sunnyside

    Gift shops

    Cards and stationery

    Lockwood Sunnyside Photos

    You might also consider

    Recommended Reviews - Lockwood Sunnyside

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of JiHae L.
    280
    1557
    14097

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Lockwood Sunnyside

    You might also consider

    William-Wayne & Co.

    William-Wayne & Co.

    (13 reviews)

    $$$$

    Upper East Side

    SHAMEFULL!! Only to spare others the horrific experience of enduring the most startling and…read moretraumatic moments of stepping foot into this Bedlam of Rage and deceit, do I write this. You cannot allow the Joy of the Holiday season or a quick need to pick up a little token stocking stuffer or a last minute bowl you need for nuts lure you into this den of shaming, unprovoked profiling, and rage! As a quiet shopper keeping to myself and looking at some forks, I was first informed that they could keep them for me at the register...a quissical pause...I carry on...this spiraled into the Manager wondering if I had an issue-and he was looking for a fight-in my face and threatening... I chose to remove myself as he continued obscenities...was it how I looked? Did I remind him of someone? This is a store manager who really doesn't have it under control. He doesn't understand his clientele, how this story could turn back on him in an uncomfortable way. Is he really choosing his victims? Utterly bizarre and shaming to the end the degree. Please keep your Holiday Spirit and STAY AWAY. The most toxic environment ever

    My go to store for sweet gifts, both for others and myself. I always find something here that makes…read moreme happy and that I didn't even realize I needed until I saw it. The staff are so chatty and friendly, and they even gift wrap! One of the last true independent neighborhood stores still standing. Love it!

    Jonathan Adler - My visit to Jonathan Adler today 08/02/21

    Jonathan Adler

    (13 reviews)

    $$$

    Upper East Side

    Great furniture. Jonathan is very talented and kind. The…read morecustomer service is terrible and ruined everything for me. The thrill is gone. After spending thousands upon thousands of dollars on beds, credenza, chairs, pillows, throws, gifts and more, you can't even replace a defective picture frame that doesn't stand up??? Goodbye, Jonathan. Just moved to a new condo in Weho and need to furnish it and make it glamorous. So many great furniture stores in the area to choose from, you really should treat a JA Insider better and not cause me to shop elsewhere.

    My husband bought me the Aquamarine Credenza that we saw in the window of your Upper East Side…read moreshowroom. After paying thousands of dollars for the piece, the experience started off poorly when the delivery was incredibly unprofessional - as it was outsourced and not "white glove" and the delivery person got injured trying to lift the piece. I had to give him ice and we had to get another company to our home to finish delivery. Then, I did not even use the piece because the quality was so poor. The drawers are thin and flimsy and I did not think it could hold dishes or silverware (I even had a discussion with a Jonathan Adler employee who confirmed the drawers held papers, etc.). Also, the piece is so heavy, it cannot be moved from the spot it was delivered. The empty, new, pristine piece was sitting in my hallway unused as I was figuring out how to use the piece without damaging it. A few months after delivery, my husband was walking down the hallway and his body (short, slight build) lightly brushed the brass knob for the top left hand drawer. It should be noted the large brass drawer knobs are installed via a cut through the glass and they are screwed in and protrude at least 3/4 of an inch and are intended to be pulled to open the drawer. Unbelievably, the mere touch of the knob from its side was enough to shatter the glass all around the knob (it must have been installed on a Kant or screwed in too tightly - or perhaps this was just a design defect - glass drawers should pull from the underside and not have drilled holes in them). I considered how to fix this. The glass is painted, so the glass cannot be replaced. In any event, I called Jonathan Adler. No one was willing to help me, despite many calls. I was hopeful they would stand behind the product and replace it. The answer was a firm no and they offered no solution but to use the credenza with shattered glass. Not helpful. When my husband was in NYC, he visited another Jonathan Adler store (he purchased the credenza by calling Jonathan Adler). The Aquamarine Credenza in the window of the closed Upper East Side store that we noticed originally was itself scratched and cracked and being damaged out since the store had closed. My husband asked that Jonathan Adler please consider exchange our new, cracked drawer with the used, old drawer from the damaged credenza. No one was willing to accommodate this request. Finally, after many long phone calls and complaints, we escalated the matter and Sydney ( the only helpful employee at Jonathan Adler who definitely went out of her way many times to help us and who should be recognized for her wonderful customer care) came back to us and offered that we pay a certain sum for the old drawer of the broken credenza that was being "damaged out." My husband felt so bad for accidentally "touching" and breaking the credenza, that he agreed to this arrangement. Sydney delivered the old drawer to a friend's apartment in NYC for us and we appreciate her help However, I remain upset as I assume the old drawer will be faded, perhaps chipped, and not match the other pieces exactly any way - and we will have no recourse yet again. Except for Sydney, who should be promoted and praised, I found the customer service experience at Jonathan Adler to be substandard for a company of this repute, and I want everyone to know that the company definitely does not stand behind its products. If a glass credenza has holes drilled in the glass for the knobs, there should be some protective mechanism to ensure that using or touching the knob (even from the side) will not shatter the surrounding glass. It should be noted that we are incredibly meticulous and careful individuals who take pride in our possessions. To say the least, I will never recommend Jonathan Adler to any of my friends. The furniture looks nice and the colors are great, but the quality is very cheap and the customer service is horrible. I am extremely disappointed.

    Lockwood Sunnyside - giftshops - Updated June 2026

    Loading...
    Loading...
    Loading...