Michael's at any location is fun to me. This store is like the rest but too far for us to make the trip anymore. We had a lot of the locations in Manhattan and stopped coming to Queens. Currently you can get the same discounts and use your rewards online shopping. My daughter is always working on a project. There's never been any outstanding problems at this location concerning items in stock or customer service from the employees. Seasonal items go fast so get there early. read more

Michaels - Ordered from Michael's long time ago. Daughter's Summer project making ornaments. 07/21/24 - Arts & Crafts Near Me - Woodside, New York

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This is a solid Michaels. Well organized, easy to navigate, and never too busy. There are always deals to be had at this location, especially if you're shopping here right after a major holiday or end of the season. I've scored half off on fake flowers that look real, pots for plants after summer has ended, lots of cute fall decor once Christmas hits, etc. Service is a little bit hard to come by. Cashiers are always busy, and trying to find someone on the floor to ask a question to can be a tough to accomplish. That said, the convenience of always having what you need in stock plus the deals that always happen at this place will always keep me coming back. On my last visit I was in need of a few picture frames, and found exactly what I was looking for to fit my photos at a price not even Amazon could beat. read more

Selection was so-so, didn't have any interaction with employees, but bathroom with "temporarily out of order" signs that look permanent? Tacky. All stars lost. read more

Brought a painting in for framing and was very delighted by the service I received from Eduardo in the framing department. Store was clean, he was knowledgeable, offered his advice and opinion which were appreciated and asked for, and the framing I receive at Michael's is always top-notch, while reasonably priced. read more

When I moved to this neighborhood three years ago, I thought this store was great. It's a big, clean store with tons of variety (though overpriced). The employees were never very helpful, but then they switched to self-checkout about a year ago. Now the employees are the rudest, laziest bunch I have ever witnessed. Today I had to ask three employees for help picking up an online order and all three either said to ask someone else, or it wasn't their responsibility, or they "didn't know how to do an online pickup". The third person finally attempted to help me and had to call a manager because he really didn't know what the protocol was. They didn't ask to see my ID or confirmation email and didn't scan my barcode so literally anyone could have walked out of the store with my purchase. It's really sad that such a beautiful store is being mismanaged like this. Paying customers deserve to be treated with care, but literally no one cares here. I will most likely continue to shop here because I love their merchandise, but will opt for home delivery when possible to avoid coming into this location. read more

Love this crafts store for projects all-year-round. It's a big location, close to a bus and train and has everything you need for seasonal, holiday, or any kind of art project. I also order online if I know I cannot make it to the store to pick things up. They do offer ordering online and picking it up in store but I have not tried that option. I have come here to buy materials to make floral wreaths, organize my life (planners, washi tape, stickers), make holiday baked goods, get birthday party supplies, make cards, decorate my marathon singlet, plan a wedding shower --- you name the occasion and Michael's has been there for me. I do love this store and was bummed when they closed the location in Flushing. Thank goodness this one still exists! read more

The master chain of crafts and home decor, Michael's is usually better suited for the burbs than it is in NYC. There are so many local stores that offer more niche items than Michael's that I rarely find myself here, unless they're having a massive sale. Thankfully that's pretty much the case each time I'm here. What's the point of paying full price when there is a clearance sale happening every other week? Bring coupons if you can, there are usually a number of codes online that can be printed and redeemed in-store. There are definitely bigger Michael's stores than this Woodside location. However, the layout makes it fairly easy to find most general items and it's well maintained, which can't be said about many other stores in the area. This also includes the bathroom, which is a nice surprise. Parking isn't difficult since there is a lot, but it is a strip mall. Only a handful of spots are ever really available. My biggest gripe here is the customer service. Would it kill them to answer the phone once in awhile? It's a bit like pulling teeth to get them to help one find things. They're sometimes understaffed and massive lines form as a result whenever the sales are happening. A bit of advice: Come here and take your time. Peruse slowly because sometimes the mad rush is a little overwhelming in a space like this. If you like a particular item but find it too expensive, just make a note of it and come back a few days / weeks later when it's 40-70% off. read more

Went to this Michaels to pick up an online purchased on Saturday morning just when the store opened. Service was good and I retrieved my items. The store was empty so I browsed the aisles. I notice a young female standing too close behind me and swiftly turned around. I don't know what her intentions were maybe to pick my pocket but when I faced her she retreated and instead asked for money. Point of this tale is to be mindful in the store. With the influx of migrants in the woodside area thieves are rampant. I personally enjoy shopping at the Manhattan location but their selections was good. Long gone are the coupons. read more

A massive Michael's on Northern Blvd. It's huge and always has every craft item you need. The have a large selection of everything. They have a large shared parking lot and restroom for guests. The staff are kind, welcoming and helpful. They are willing to help you find what you need; just ask! read more

Find this Michaels is a tad better than the one on Metropolitan. You need to flag down staff for assistance. Other than that they are busy putting things away. Here are some tips- 1) When you check out. Staff will just ring you up. You need to provide coupons and punch in phone number for rewards. They were giving out a promotional piece with XX amount of purchase. I had to remind the staff about the promotion. 2) Look online and papers for sales and coupons. 3) The bathroom is cleaner at this Michaels than the one in Metropolitan Avenue. 4) Customer service is a hit or miss. Depends on the staff member. 5) When there is a sale many items are sold out or limited. read more

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Good variety of items. Everything is organized and clean. Associates know where to find everything! Lines unfortunately are always long though. They even have christmas trees for sale! read more

Michaels - Pink xmas decor - Arts & Crafts Near Me - Woodside, New York

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Management is terrible at making sure there are enough staff working. I waited in line over an hour for my pickup order and one of my custom frames was not even done yet despite having placed the order over a month ago. Mind you, there was only one customer ahead of me in line when I got there. No coupon or discount offered despite the major inconvenience. Wouldn't recommend getting your frames at this location at all. read more

Do you want to know what is the next holiday coming up? Just walk into Michael's anytime and you'll know by the decoration on display! This Michael's increased their floor space by about 30% by expanding into the next store. This Michael's also hold craft class and birthday party. If you live in the area, local flyers have coupons. read more

Dont bring your UPS packages here nor coordinate a ups pickup here. They don't even know how to scan a package and provide a receipt. The cashier literally asked me what she's supposed to do. On another incident, a worker took a picture of my label with her personal iphone and said it was scanned. Save yourself the stupid sandwich frustration and take your packages across the street. My brain cells hurt after dealing with idiocracy twice read more

Ordered online for a curb side pick up. Thought it would be a quick and easy experience. Ended up being time consuming headache and I never got the product i ordered. Arrived at the store, called the store per email instructions, talked to an associate and was told they don't do curb side orders and to come into the store. So, masked up, gloves on, and into the store I went. There's a call button when you walk into the store for online pickel ups. Their email even stated there would be one inside the store, to then avoid the check outline and use the call button for online pick ups. Then for 15 mins I wait, while constantly pushing this call button to only have an associate tell me you have to wait in the check out line and show my email to the register, then an associate will help you get the item. ......dont understand what the point is in offering online or instore pick up when it would just be faster if had to just grab the product off the self and purchased myself. Whole point was to social distance and avoid being in an enclosed space and contact if possible...ended up canceling my order. Thanks for nothing. read more

I went to Michaels in Woodside. I wanted to buy some particular art supplies. I did not have a lot of info about the things I needed. A store employee named Jocelyn helped me find everything I needed. She was knowledgeable, helpful, efficient and pleasant. I had a great retail experience -- something that is hard to find nowadays. Good job, Michaels in Woodside. Good job, Jocelyn. read more

If your happy place is crafts, come here and browse but don't expect any customer service.

Have a project in mind? Omg, this place is amazing. They have everything you need to complete any artsy project you may have in mind. Lately I have been making a lot of scarf's and they have an amazing collection of yarn. This month in general they have great sales. It's a great craft store in the neighborhood. It is my go to crafty store. read more

This location did not have the art supplies that their own website said were available purchase here. I attempted to purchase items for in store pick up, only to be told that the items were once again, no longer available. The website still advertises that the items are available. Please get your website information accuracy correct. Utter waste of time. read more

Excellent birthday option and inexpensive. This is ideal for a smaller crowd! (8 kids) the employee was patient and kind with the kids and they were SUPER entertained...I mean.. SLIME AND GLITTER AND GLUE AND T-SHIRTS. Come on. 2 hours of this and they were ecstatic the entire time. I ordered pizza locally and cupcakes at Stop and Shop - easy, fun and cheap - read more

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I have been to a few Michael's Arts and Crafts stores in both New York and Florida. They are pretty much the same with a plethora of material for the arts and craft hobbyist. There are paints, beads, flowers, arrangement material, paper, pots, ribbons, etc. etc. You name the item for a creative hobbyist and this place has it. What I really like about this place is their selection of frames for both photos and paintings. They have a large variety of styles, sizes, colors, etc. There is usually a few on sale and I found pricing about average. They have a custom framing facility with very competitive pricing and reasonable turn around time. As you walk in to a Michael's, it could be overwhelming. Their is so much stuff. I mean packed with stuff that you may just say "see you", but walk around the aisles and you will definitely find something for present or future projects. At Christmas time, you will definitely find your gift wrapping items; paper, ribbons, tape, boxes, any and all creative gift wrapping needs. Lots of creative fun. Overall, Michael's Arts and Crafts will surprise you. If you have kids; lots of creative kids stuff projects. While pricing may vary, I found it very fair and competitive. It has tons of creative decorative items for the home or office. Remember let your imagination go wild. Have Fun! read more

OKAY, we're back in business. this store has been opened for a couple of months now. have no idea why it still says temp closed.

This store is very neat and organized. I come here mainly for baking gadgets and crochetting essentials. Everything is easy to find and the prices arent bad. They give away a lot of coupons and the savings really add up! Great place to come to if you are into crafting projects! They even have essentials to making your own invitations. This comes in handy when one is looking to save a dime planning a wedding or a party! Channel your inner Martha Stewart! read more

I've been to this location multiple times and I love it. Everything is layed out so neatly. I also love the options. I swear I always go into Michael's for 1 thing and leave with 10.. the struggle is real. I love crafting so I'm literally at Michaels like once a week. The people who work here are super helpful and nice. I like that this location doesnt get too crazy packed. This location is usually stocked well with Cricut supplies(I but so much of this..!) Look online before heading in because there are ALWAYS coupons! If you're a teacher, make sure to bring in your ID so you can get a discount( it's either 10% or 15% .. I always forget) if you're a crafter like me, make sure to sign up for Michael's rewards by adding your number so you get specials coupons sent to your email. This location has a parking lot which is great becuase the area is so busy. It's also in a shopping area so there are a lot of shops. read more

Ever since the LIC Artist & Craftsman Supply store closed, we're left with Michaels as the sole arts & crafts store in the area. Though I can't expect to pick up specific brands of paint, I can swing by to pick up other crafting necessities. Not wanting to linger inside the store due to COVID-19, I order online and pick up at the store now. Either way, their customer service has always been stellar. Kudos to them to keeping the store up and running for us arts & crafts fanatics. read more

I love Michaels but lets get down to the review and some basic points. First, if your a first timer when it comes to arts and crafts or designing they really have a good diy materials to use. Now, what could be changed to make this store much better. 1.) Have more people on the floor to answer any questions you have. I guess this seems obvious but for some reason this location doesn't have enough staff. 2.) The lines are huge, they really need to address this issue or they are going to lose customers. 3.) It can be pricey when compared to walmart or ace for certain craft products. Now, my advice to anyone going is to get there before 5pm as the lines start to build and then it becomes an experience you don't want to have. Overall, its nice to get away from the world and be creative and this store fits the bill. read more

Michaels - Arts & Crafts Near Me - Woodside, New York

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The line here is CRAZY!! I waited 20 min. Trader Joe's has nothing on this place. This is one of the few craft stores in the area so it's much needed and they have everything you could possibly need. But next time I think I would rather order online that wait here. This place is seriously understaffed and disorganized. While I was waiting in line, a staffer said she was going to ring me up with her mobile reader. I thought great, now I can avoid waiting in line. WRONG. What she does is ring you up and give you a card, which you have to exchange at the cashier and still pay for everything. What the hell is the point of that??? When they do the same exact thing at other stores (Sephora for example) you are done when they finish ringing you up. What would have made more sense would have been for her to go and open up a register. So I just told her nevermind and I would wait in line. So I get up to the register and one of the items didn't have a SKU. So the cashier asked someone to go look for it on the shelves. She rung up my remaining 6 items while waiting for the price of the 7th. Unfortunately the poor thing was so dumb she was confused as to why I had 7 items and only 6 had been rung up. She went over the 6 items over again 2x. Then she says to her coworker "I have 7 items here, but only 6 are rung up." I finally said "That's because you're waiting for the price on the 7th item." And she responds "Yeah I'm waiting for a SKU."WOW, I know it takes all kinds, but seriously she was a couple beers short of a six pack. read more

Michaels - Waited in this long ass line for 20 min. - Arts & Crafts Near Me - Woodside, New York

I love this store it is really nice beautiful people I order my beautiful beautiful yarn from Michaels THANK YOU MICHAELS STAFF

i have gone in there countless of times and all i see are the same yarn. they have not refilled their shelves for the past 4 weeks since i have been there. it's getting to a point where the only yarn they have on the shelves are starting to get dusty. i probably will not be going back there anymore due to inventory incompetence. i just want to write this review to warn anyone in the area who wants to go shopping at this michaels. in my opinion, go to any other michaels besides this one. it's not worth waiting in a long line just to get to the register with one of the workers giving you an attitude for no reason. i will be writing reviews on a numerous amount of websites so i can get this place shut down. hopefully whoever sees this review can join me in my virtual protest of this radical left winged, lazy, uptight, oligarchy of a michaels. read more

There was one cashier here, who wasn't wearing a name tag. But has brown hair with green at the bottom- who was very VERY rude. She blamed me for the websites coupon not loading even after I showed her and explained that it wasn't loading the barcode. She said there's nothing she can do, despite the fact that there are printed coupons available for cashiers. Even after I was finally able to show her a barcode she made a point of asking how long I waited on line and asked why I couldn't have the coupon ready..... Like I hadn't just spent 3 minutes explaining to her that it wasn't loading. I used to work at a Michaels and shop at various locations constantly. This was my rudest experience with a cashier yet, and I wish I had spoken to the manager read more

This place is my personal hell. Forty-three minutes of my life were taken from me on this never-ending line for a $3.99 roll of wrapping paper I could have easily stolen if I didn't have such damn pure morals. I can camp outside of the Apple store and score an iPhone16 quicker. Every time I make it to the counter, my transaction is complete in 30 seconds. Why does everyone else that shops at this store seem to have an issue that requires 7 minutes of resolution time? read more

I went there for one reason--safety eyes. they don't have any. they have all kinds of weird doll clothes made for freakin teddy bears but no safety eyes. or any eyes of any kind unless you're looking for googly eyes. their felt is cheaper than i can find in the city (20 cents a piece vs 4 and 3 for a dollar at places in the city but that hardly makes the trip worthwhile). there's also an entire aisle devoted to martha stewart arts and crafts (the aisle was pristine and completely unshopped). they might as well reposition the "arts and crafts" thing into a few key proficiencies--fucking scrapbooking galore (stickers, more stickers, rubber stamps, paper & all that crap), frames and more frames, some yarn & embroidery floss. They might as well not bother with everything else. Their bead selection is half assed, their ribbon selection is paltry (and it takes up an entire aisle--how can ALL your ribbon suck when you're giving it an entire aisle), everything else is just a mish mosh of crap. Perhaps I'm being a bit harsh because the one thing I went for they didn't have and admittedly, my fault for not calling ahead, but back in the day...EVERYONE CARRIED SAFETY EYES! they don't keep their crochet needles stocked, their yarn selection, folks, ain't that great...and isn't worth the hike from the LES. i did find a couple of skeins in random colors in a well hidden clearance bin and these were $1.50. if not for that, i would have left empty handed. not to mention the help there--is mostly disgusting. i was browsing the felt and had to listen to two morons in aprons yell to each other from across the store. the one moron was so fat i'm sure she'd have had a coronary trying to get any closer--her yelling was so off putting that i didn't bother asking her for help...indeed aside from her there WAS no one to ask for help. (my cashier, however, was extremely courteous and quick--she's the reason i'm giving 2 stars) Bottom line--if you live in the area--no doubt this is a great resource for you. if you have to hike out there for something specific call ahead to make sure they have it. their prices are no cheaper than you can find here in manhattan (and some items more expensive). Shockingly, the customer service is far worse than what you'll find at either p&s or any other store here in the city. all in all, this was an enormous waste of my time. read more

ARGH. The fact that I've been waiting on this line long enough to type a full review should explain my rating enough (15-20 minutes). But if you need more reason, then fine: While Michaels has great deals and an excellent selection of craft supplies for all occasions, how does that make this location different from any other? It doesn't. So, I view it as the idea that it's not what you do, but how you do it. This location is a train wreck, especially on weekends. I understand that you can't help crappy customers from putting items back in the wrong spot, but there are literally zero employees dedicated to working the floor or answering questions. Need help with something? That's nice, go figure it out. The only people who aren't inundated with customers are the two people working at the custom framing counter. No one gets custom frames unless you live in Manhattan. And have a last name of Rockefeller or Prescott or something equally pompous. Even then, the people at this counter will just direct you to a very disgruntled supervisor who will be annoyed you're asking anything at all. Overall, it's a very frustrating experience to be here. Will I come back? Yes, only because there isn't a comparable place to shop and get the same prices. It's just unfortunate that it's mismanaged/understaffed, because this is a great source for all your crafting needs. PS. Don't forget to use their 20% one regularly priced item coupon. It's always available on their website. Don't worry, you'll be in line long enough to find it and pull it up on your phone. And beat 8 levels of Candy Crush. read more

I first learned of this chain while living in Miami where this store was really the only option of it's kind around. In the NY area there are really so many more options though I have found myself here at this location on Northern Blvd. on several occasions so I have to admit that this Michael's has served it's purpose for me. The pricing here is good which has saved this location from losing a third star. This location is one of the smallest that I have come across and several of the shelves are often disheveled and/or half empty. Sales assistance is generally disinterested and only a select few seem to be engaged enough to look me in the eye when they tell me they aren't sure if they have the particular doohickey that I am searching for. So far, they have had what I need but I have been on my own to find it. Day 12 - "May Challenge: What's in a Name?!" read more

Now that Michael's has made it's way into Manhattan, I am just waiting for Jo-Ann Fabrics & Crafts to make their debut. I had received some coupons for Michael's via e-mail and decided to check it out with a fellow Yelper. From Jersey through train, the Manhattan Valley location and Woodside location in Queens is equidistant but since I'd be shopping with a Yelper who lives in Queens, the Woodside location won without debate. About these coupons. Never go to Michael's without a coupon! They have sales all the time and if you buy something there full price, it's just silly. The coupons save you up to 20% off. It's great especially if you are buying big ticket items like canvas, paint or framing. The store is huge and similar to the ones I've been to in California. It's true. If you've seen one Michael's, then you've seen them all. The lines are long and, of course, they have everything you didn't know you wanted. There's a ton of people buying for parties, talking about making stuff, and school children fighting with their moms. It's okay and even with the hectic environment, I find Michael's surprisingly calm. It's easy to kill an hour or hour and a half in there if you love making stuff or are a creative person. The place is great for inspiration and solutions for your latest crafting project. Before buying anything, I'd suggest carefully inspecting the merchandise to make sure it is not damaged or a return. One memory dish was already used and written on with permanent marker some couple's name. A box of fans had a few missing. Other items were just broken. Talk about junk. The good thing about Michael's is that the people who shop there see it as non junk and can somehow recycle it to their needs. Michael's is good for the bare basics. If you are looking for things of higher quality, I'd recommend going to an independent store. Just because there is a Michael's in Manhattan, I wouldn't automatically dismiss Queens. It is such an easy ride to Michael's on the R train to Northern Blvd. There's also Old Navy, a dollar store, Sports Authority, and McDonald's footsteps away. If you make a trip out of it, you could get some serious errands done. read more

The guy in the framing department was extremely helpful in finding a frame and mounting my poster in it. He changed the backing to foam core to make it sturdier. He was was very helpful and easy to work with! read more

Place has everything but never go when there are sales or its a holiday! It's worse than Black Friday! The line was the length of the store. Plus, I get upset when I see adults opening/ destroying packages and not buying them. People are insane. During the sales and holidays, extra staff needs to be added. I was unable to purchase a thing. They were out of Halloween supplies!? read more

Michaels - The line to pay reaches the other end of the store!! - Arts & Crafts Near Me - Woodside, New York

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The line is long on weekends but if you look for discounts you can always find a deal. read more

Michaels - Arts & Crafts Near Me - Woodside, New York

This review is purely based on customer service. Rose, apparently shes a manager...I have no clue how she got into that position. She is basically the rudest person I have ever met. Anyways I asked her where the greeting cards were and she treated me like an idiot...cuz Michaels is apparently not a good place to get cards...umm yes it is. So I asked another employee, hoping for a better answer, and here she comes "I TOLD you aisle 14!!!" Umm well I looked there and didn't see them...then she preceded to berate me like I was a child. Again, I have NO CLUE how this woman became a manager in customer service because even her demeanor is terrible. I Will NOT be back! Also, when I was checking out the employee took her sweet time talking with her coworker and a customer while I'm standing there waiting to be rung up...ummm I just stood in line for 20 minutes, can you please ring me up? Why do I have to wait 20 min in line to buy a few things. I actually had to tell the woman "excuse me I'm in a bit of a hurry" and she actually looked at me like I was the devil and didn't even say anything? What?!? Michaels, hire better and more staff. read more

Dear someone--anyone!--at the corporate level for Michael'a crafts: Do something about this understaffed location. Every. Single. Time. I come here, the line is absurdly long and no, it does not move quickly. Under what circumstances should I have to wait in line for 20 minutes (as I did today) to buy 1 or 2 little items? This is ridiculous. Furthermore, the last time I was here and (of course) the line was insanely long, an employee walked right out of the EMPLOYEES ONLY area with a Starbucks beverage and stood there leisurely. A woman in line finally says to her "can't you open up a register, the lines are so long!" And the employee responds "uhhhh I'm on break but whatever" and then takes another five minutes to open up a register. I hate that this is the closest michaels to me because I've honestly had it with this location. read more