I have been a client for over 16 years. I always receive an exceptional service from Guy. So far…read moreit is done correct, fast and honesty, No mistakes. I love when they send me a paper to remind me what to bring, so it make easy for Guy to do the taxes. I recommend 100%.

I didn't actually receive services from the practice, however, I did have the pleasure of…read moreinteracting with them. They currently weren't accepting clients but did provide me with a list of referrals which I greatly appreciate. Super helpful and professional.

We have been using David and his team for years and absolutely love them. Great communication,…read moresuper responsive, an absolute expert even with complicated returns. I highly recommend them!

Helped with a tax issue I didn't understand in clear language.read more

My taxes had become a wild entity all their own, but no matter what complexities I threw at Able…read moreTax they conquered the IRS code like nobody's business. They help me get things done I'd rather be doing than spending time looking at line items and studying tax law. Mary and her staff have a number of other services they provide in the office that's open year round. Like many others I stumble in during the first quarter of the year to get the man his paperwork. You'll spend far less than you would on wasting time with Turbo Tax and H&R block. For the same rate as H&R you'll get quality service and personal touches. They've been around the block and handle your records with as much care as you do. A far cry from the seasonal "get 'em done here" tax outfits. Able Tax is pure professionals, and they get the highest recommendation.

I had a brief conversation with David seeking advice on some inherited property. He was very clear…read morein his explanations and laid out my options for me. It was abundantly clear that he had my best interest at heart. Wouldn't hesitate to hire him for additional financial service needs.

I called David out of the blue to discuss a better approach to managing long term debt vis-a-vis…read moreretirement saving. While my needs aren't quite in line with David's central specialties (I'm also outside of his typical client age range), he was more than willing to have an honest and engaging conversation with me to help point me in the right direction. I could easily tell that David is a measured, articulate advisor even after only speaking with him briefly. I felt comfortable sharing information about my financial situation as well as my aspirations, and received the assurance I was looking for to make decisions I'd been struggling to make on my own. If you find yourself even unsure about whether or not you should reach out, hesitate no longer. You have nothing to lose and I'd wager a great deal to gain.

Four years later, I am even more impressed by Ryan and his team at My Tax Man…read more The care, the attention to detail, and the prompt replies to inquiries is fantastic. They inspire complete confidence!

Having someone prepare your taxes is always daunting. What did I do wrong, what form did I forget,…read moreoh my god that's not a refund but what I owe. It's daunting! However Ryan at My Tax Man is absolutely wonderful. He swiftly prepared my return, caught a few errors and helped guide me to a safe filing. While he appears gentle, he has a honey badger style understanding of taxes and easily tackled my return. I am extremely happy and recommend My Tax Man to all my friends.

Mariette returned my call quickly and was very helpful with my incredibly unique situation. Even…read moreduring the middle of tax season, she took the time to listen and offer feedback, advice, and direction. Very appreciative of her!

Mariette is great. She's a true professional in that she knows what she'd doing and she respects…read moreher clients, and she hasn't an awesome, personable approach. It was a big deal to me that she worked our meeting into my schedule and met me at a location that was convenient for me. Also, she believes in putting together your taxes in a hard copy binder, which isn't an industry standard. Easier to find a hard copy binder than a thumb drive. Mariette also works with a lot of different types of customers, so she has experience with businesses and individuals. Most importantly, she is a fantastic blend of easy to talk to, likeable, and no-nonsense. I think it's well worth it to give her a call on tax and accounting matters.

I'm just not sure if the negative issues I encountered were due to lack of staff communication, or…read morean issue with my individual tax preparer. Maybe both. My taxes are relatively simple - single female, renter, basic 401k, etc. But I had just moved here from NY in the summer of 2020, and did not want to do anything incorrectly. I chose PNW based on Yelp reviews & convenience. They requested the documents that they needed be dropped off - everything was done over the phone due to COVID. Cool, no problem. The day of my phone consult, I get a call from the staff asking about the documents required, saying they didn't have them. I had dropped them off as requested prior to my phone consult date. My stomach dropped - I'm thinking my main tax copies are gone. They called me back later saying they had located them. Phew ... I then did a brief phone call with my preparer, Ryan. It took about 10 mins & the only sticky topic was how to address the fact that I didn't get any stimulus when I should have. He was nice & seemed knowledgeable, so I felt good about everything up to this point. I'm told to let him know when I'm ready for him to submit everything & it will be done right then via e-sign. Now, to be fair - they do inform you that the cost of your taxes being done is based on the NUMBER of forms they have to fill out. You're to look at their website & figure out what your total will be. Unfortunately for me, I was personally not sure what I should anticipate since I had both NY & OR forms. I will say that I was completely freaking floored when I was charged close to $600. I had my 2019 & 2018 taxes professionally done by a CPA when in NY - both times less than $200. Moving forward - It took me 3 separate phone calls over the course of a couple of weeks to get the message through that I was ready to submit the taxes & ready to pay. Each time I was told it would happen by whomever answered the phone, & that I would get an email confirmation for e-sign & CC payment. Each time I waited ....waited ... called back ... waited. Each time I had to re-explain the situation to whomever answered the phone. Finally after the 3rd call, this got done. I e-sign & put the (what feels like outlandish) preparation fee on my credit card. I was then told I needed to pick up my completed tax booklet & forms from the office & that I would get a call when it had arrived within the next few days. Two weeks later I call them, as nobody had called me ... am told it's there ... so I go to sign & pick them up. Again, lack of communication. Next, I get my refund & it's a little under $500 of what my preparer had told me I would get back. I called his office 4 separate times, leaving a message each time, before I finally got to talk with my preparer to ask what had happened. I'm told he doesn't have a way to know that because he can't access my tax info. I contact the IRS like he tells me to & get a letter about them adjusting my refund. I was told to let him know what the IRS says & to send him a copy of any info I get from them. I emailed him a copy & wait 2 weeks. No response. I then start calling the office. Again, 3 separate messages left with no call or email back. Seriously, guys?!! Today, I called again & explained the situation - my preparer wasn't in the office. BUT ... I FINALLY had the luck of speaking with a lady who actually took initiative, looked into my file, looked at the letter the IRS sent me about the adjustment, AND got back to me right away. She explained what had happened and actually seemed like she cared and wanted to help me. So - thank you Julia T - I almost considered giving 2 stars because of you. To summarize, I work in a professional service industry. It would never, EVER be acceptable to ignore my clientele after they had paid for my service. If I have to stay hours past close to answer my client emails & phone calls, I do it. Never in my wildest dreams could I feel okay ignoring messages or emails like this company has. Ultimately, I have to take the responsibility for the money it cost me for my taxes - I just didn't know any better that I would be charged for both NY & OR. Do I still feel like I got swindled? Yes. If you're going to charge me premium rates, I sure as heck shouldn't have to jump through all these hoops & waste my personal time begging for a response. Only to be ignored. I feel that I was incredibly patient & gave them the benefit of the doubt repeatedly. I was never once told "sorry" or offered an apology when I explained over and over that I had already called or emailed, I had already left a message, no one had gotten back to me, etc. I never became verbally upset or rude, despite how I felt. You can do better than this place, at least until they fix what I can only guess are some serious communication issues, or a general lack of client support/care from some of their tax preparers.

April at PNW Tax Service has done my taxes for almost 20 years. She is wicked smart, on top of all…read morethe new and existing tax laws, and offers lots of tips and suggestions in regards to my assets and investments. Even when I am late starting the process because I am waiting for one statement or revision, my taxes get completed quickly. April is fast, efficient, accurate and communicates clearly. I'm amazed at how quickly she goes through my stack of papers in what seems like no order, yet everything gets completed in record time and accurately! On top of all that, she is a really nice person and a pleasure to work with. There was one year I decided to do my own taxes to save money - huge mistake! Unintentionally I left out one income interest statement which the IRS caught 3 years later. I had to pay a large penalty, redo that year's taxes and the following 3 since the refund amount changed, changing the subsequent year's reporting. That one mistake cost me thousands in tax preparation to correct the original year, the 2 years after and the current year. Lesson learned. Now I'm paying it forward. Get your taxes done by a professional who is expert in their field, on top of all the new laws and accurate! April and Pacific NW Tax Service is my choice all the way. I'm very satisfied with the level of service they provide.

No dedicated parking area and no disabled parking spaces. Took 15 minutes to find an on-street…read moreparking space. I am senior citizen and use a walker. This H&R Block office is in a new modern building, but their front door has no handicapped access button! To enter or exit this office, you need someone to open the door for you! Staff was nice, but the accessibility to this office is absolutely terrible. I will not use them again.

We visited this location after turbotax let us down in 2016 and filed the wrong forms. The IRS…read moresent us a colorful letter that we had been audited, and needed to pay several thousand dollars within a month. The office was clean and tidy. We called to make an appointment and were greeted almost instantly. Mei-mei W. was punctual for our appointment and happily helped us correct what 200$ of turbo tax could not. She was careful with the details of our medical insurance forms and helped us make sense of the critical details. She was very knowledgeable and professional. Highly recommended!