Cockroach. Big fat cockroach found in the sink at 4 AM. Called for housekeeping to remove it and…read morethey did not come for 10 mins which is a long time for someone who is extremely afraid of roaches. And where there is one roach, there's usually a family. I would expect at Radisson hotel to be cleaner and roach-free. Their king sized bed is actually two double beds pushed together. Sleeping near the middle of the bed meant back pain since it is not one big mattress and we were essentially sleeping on the edge of a double mattress. Another downside is that they would not allow for strong smelling fruits and foods to be brought into the room. I wanted to purchase a small handful of dried fish and local delicacies as souvenirs, but I didn't want to be fined by the hotel. Our flight left early in the morning so we couldn't find time to go before the airport. We didn't have a chance to visit any of the amenities. The pool looked nice from afar, and we wanted to visit the spa but we could never make it before 10 PM. The location is generally good as it's close to the mall where you can dine, shop, and exchange currency. Overall, this stay was incredibly disappointing.

Overall, enjoyed my stay here. There's a walkway right into the SM City mall next door which is…read moreplentiful with restaurants and shops and salons. The gym in the basement has very basic aging equipment though, and the pool was emptied out at the time of my stay. Nonetheless there's a big grassy field with hammocks and the pool bar was open but quiet. I got a Suite which was very spacious and came with lounge access with happy hours and daily clothes pressing complimentary. The breakfast choices were good. I especially liked their Chinese food selection of dim sum and fried rice and noodles and congee. My only issue was that as a night shift worker, they weren't able to accomodate any requests for overnight housekeeping. Still on the whole it's a solid 4 stars.

Marco Polo Plaza Cebu : A Classic That Still Holds Its Own…read more This was once the iconic Cebu Plaza Hotel, and you can still feel the grandeur in its bones. The lobby alone sets the tone, spacious, elegant, and rare for Cebu. It's perched up on the hills of Nivel, and while the mountain view could've been spectacular, the sightline is unfortunately dotted with informal settlements. If I were management, I'd invest in reclaiming or screening that side, it's the only visual detail that breaks the illusion. The rooms, though, are beautifully maintained. Ours had a great layout, a soft bed with dreamy pillows, and a spacious bathroom with excellent water pressure and consistent hot water. It's the kind of setup where you can actually rest. Room service at night? Surprisingly excellent. And the front desk and bell staff were sharp, polite, and fast. everything you'd hope for from a hotel of this caliber. Food-wise, Café Marco still delivers a solid buffet. Breakfast had good variety without going overboard. Dinner was also well curated. Their Chinese restaurant, Hai Shin Lou, brings an upscale option to in-house dining, and the Lobby Lounge is a great spot to unwind with drinks or dessert. The service across F&B outlets was consistently attentive. A couple of downsides: the road leading up is currently under repair, which means getting to the hotel takes patience. The traffic's real. But that's a temporary issue, nothing to hold against the hotel long-term. Would I stay again? Absolutely. It's one of the few hotels in Cebu that feels truly grand, without trying too hard. Fix the road and tweak the view, and Marco Polo can easily reclaim the top spot as Cebu's flagship luxury stay.

This hotel is fine. It's above average compared to the usual fare, but there were just a few quirks…read morekeeping it from a 5-star experience. Checking into reception was easy enough, and the staff was very friendly. Our room was clean and well-maintained, but the shower was... interesting. Hot water worked fine if we would figure out how the knobs worked. One of those installations - it looks cool and modern but not very practical or actually easy to use. The hotel breakfast buffet was overpriced in my opinion. They had some good options, but that would have been an expensive breakfast even by U.S. standards without anything particularly special. (Hint: If available, opt for the unlimited dim sum at the hotel's Chinese restaurant instead.) I also took advantage of the spa and gym. The massage was a good experience (though I couldn't charge it to the room which was led to a mild snafu.) The gym was a good size and decently equipped with weights and a treadmill. The exercise bike wasn't working to my chagrin though. We also generally noticed small details - The hotel wanted to be very upscale and fancy but things were misaligned during construction and there was just a general lack of attention to detail. Overall, if you can stay here for a reasonable rate, it could be worth it, but, at the end of the day, you get what you pay for.

We were treated like royalty in this hotel! This was our second option, we were going to go to…read moreBantayan island but since the ferries were cancelled due to the signal 1 storm. We had to make changes... They never failed to make us experience the Pilipino hospitality. The lobby wasn't far from our suite but they made sure they pick us up by their electric shuttle. Thank you so much for the kind treatment! Location-it's not exactly right next to a beach where you can swim at but they have an amazing infinity pool overlooking the ocean! Food- there aren't much food places around the area since it's in the middle of nowhere but they serve amazing food! A tad pricy but really delicious. Decor and ambiance- I fell In love! As you can see from the photos attached, this place has an antique-colonial vibe to it. I will definitely come back to this place

Last night in Cebu, Philippines and we wanted to stay somewhere affordable and nice. We ran across…read morethis hotel and we were so happy. It is a newer hotel, when I asked it had only been built for about a year. We walked in and were greeted right away with cold, fresh (tasted like it) guava juice. We were quite pleased with the reservation desk. The woman helping us was very fluent in English; like almost all the Filipinos we have encountered in the Philippines and very hospitable and accommodating. There is a brunch included with your reservation; not to mention everything in mini fridge in the room is absolutely complimentary. The decor is so chic and the rooms were so nice and spacious. They have 15 floors and the top is a great restaurant with a rooftop deck. Definitely going to stay here again the next time I come to Cebu. Mabuhay!

We had an amazing time ! We stayed here for the whole week. The place was beautiful. They had so…read moremany activities, to enjoy. Rooftop infinity Pool, weekends twilight rooftop bar & lounge with a live band. The place was tightly secured and we felt safe at all times during the stay. we would recommend this to anyone that's on vacation or on business. This is the place to stay.

Partied here for NYE 2025 with friends & family. Rang in 2026 on the rooftop! Food & DRINKS/alcohol…read moreincluded in the party package; a lot of beverage choices & many types of finger foods/snacks were served throughout the evening. Horns, hats, noise makers were all up for grabs. Photo Booth fun available too. The live entertainment was awesome & the DJ rocked! Nothing beats a 6+ minutes fireworks extravaganza when the clock struck midnight. I was filled with emotion! I definitely would do it all again!!! Finally crossed, "New Years in the Philippines/motherland" off my bucket list.

Late upload- A…read morefabulous place to stay...long term...a few days or day pass, your choice Due to the resorts popularity and the elite (famous artists/actors & families/business socialites) icons spending their mini stay in this resort, prices are extremely high. However, they do give amzing service to the most parts where needed. The lobby is a bustling line of patrons patiently awaiting to check in, a good 30 to 60 minutes on a busy day and perhaps longer on busier season and special holidays. They don't leave you unattended while waiting, a fresh juice and pastry is served while standing in line After checking in you can explore the massive hotel inside and out. There's a lot to see and check out. The rooms are great and modern, I mean I could get a phenomenal room at Cesar's Palace in Vegas for a cheaper price but the hospitality and service here is superb (i think that's what you're paying half the price of your stay!) There's an array of food to choose from. Asian cuisine, western cooking, a few Mediterranean dishes and of course the staple dishes of Cebu. The menu changes from breakfast to lunch and dinner. You will enjoy tasting dishes you have not tried before and the meal comes with your package. There's a list of restaurants and stores in the area to explore. You don't have to leave the resort at all. Anything you could possibly need during your stay is provided for. Sauna, massage, fitness and nature are at the tips of your fingers. Relax and enjoy your stay! A few photos to share with the best traveler uncle Arthur!

We have a pleasant stay in Shangrila Resort. It has a lot of swimming pools & clean beach. All the…read morestaff are very friendly & helpful but I would Like to mention Roland who goes out of the way to provide us with clean towels & coffee in the evening, really appreciate it. Good job Roland and thanks a lot, keep up the work.

Like many travelers, I rely heavily on reviews -- and I'm here to say we highly recommend this…read morehotel. If you're coming from the U.S., this place feels very comparable to an American hotel in all the best ways. The water pressure was strong, the hot water was instant, and the room felt clean and comfortable. The toilets are a little different, but you're in another country, and it was easy to adjust. Most importantly, I felt completely safe and at ease the entire stay. Everyone -- and I truly mean everyone -- was kind, respectful, and welcoming. We were treated like first‑class guests from the moment we arrived. Honestly, that's how the Philippines is as a whole: warm, gracious, and always making tourists feel taken care of. If you're considering this hotel, don't hesitate. We had a wonderful experience and would absolutely stay here again.

The best thing about Movënpick is the staff. They're awesome. The grounds especially the pool area…read morewas very nice. The room was nicely decorated and clean. They have an in-room safe which was pretty secure. The restaurant was pretty good too. Breakfast was Buffett and again the staff was very friendly. Tip them extra and you get even better service. You could sign up for excursions at the hotel. Be warned that the stores in the hotel only take pesos. They don't take credit cards.

Solid choice of a hotel for some Americans abroad at a reasonable price. I found this via Hotwire…read more It was perfect for what we needed during our time in Cebu. ROOM: We stayed in a room with a king-sized bed. There was a table with two chairs, but no sofa like some other hotels. It was just fine for us since we were hardly there at all. Bottles of water were complimentary, along with coffee. The bed was firm yet comfortable. They have a TV in the room, which offers a limited selection of channels. The bedroom and bathroom (as people have noted on Trip Advisor) are somewhat outdated, but it did the job. AMENITIES: We did not use the hotel amenities, but the hotel has a swimming pool, spa, gym, and breakfast buffet. The elevators are small and move slowly. SERVICE: Our only interaction with the hotel staff was during check in. Our bags were brought up to our room shortly after we arrived. Everyone was polite. TIPS: - You will need to put a 1,000 peso deposit (held) down for incidentals. The deposit is refunded after checkout. We were able to put it on a credit card. (Check your card for foreign transaction fees.) - They will inspect your room before you are allowed to officially check out. It was a quick process but expect an additional 5 minutes to check out. - No airport shuttle, but they offered to fetch us a cab.

Clean hotel, big rooms and price is very affordable. The ac works great and close to Starbucks and…read moremall. 5 minute walking distance. The buffet is ok, better to go eat at the mall or surrounding restaurants.

Four stars may seem stingy, but that's just because I'm stingy…read more.. This place rocks! Not too large, not too small, just right - as Goldy Locks pointed out. The beach front is nice and private, smooth white sand, free kayaking, great lounge chairs, and plenty of staff to assist. The pool is nice, with a shallow kid side (slide included). The breakfast buffet is top notch, and the regular lunch and dinner menu is beyond compare! My only complaint, the AC isn't the best, but otherwise it's a really nice resort at a fair price. I'd definitely stay here again. Prost?

Lovely attentive resort. We came just for the day use. The pools were sparkling and the life…read moreguards were attentive. The beach was clean and waters clear and blue. Beautiful and well kept. Many amenities good restaurants with delicious food and excellent service. Shower rooms and restroom facilities were clean and well stocked. Excellent value. The day use fee includes lunch. Sunday is a delightful buffet.