Perhaps I had realistic expectations, having worked in the drug treatment world and having dealt…read morewith drug seeking behaviors, but I found Dr. V & staff refreshingly honest, pretty open and willing to continue, despite my own withholding of some information that might have been helpful, initially. The laws around distribution of controlled medication have been tightened, after nearly condemning many in our country to lifelong addiction. The rebound could have been worse, so I have some compassion for their business. My "worst" experience was when I actually threw my script away one month (I am old, on a lot of pills and got interrupted during the putting them in the cabinet phase of unloading groceries). It sounds like a weak excuse, but it was real. I knew the docs were prevented, by law, from just reupping the script four weeks early, but I did not expect to endure withdrawal for over three weeks with no relief (especially from the leg-shocks or nerve zaps or whatever they are) that prevented ANY sleep for days on end. Looking back, I think I should have gone to a detox clinic. Instead, I found an old script and spread what little was left over three weeks (and after missing a full week of work). The response from the doctor on call was nothing less than just "rude" (and it was not Dr. V or Erin, my regular ARNP) however but truly, I've listened to drug seeking behavior, and I believe THAT was what informed her response. Also, I will guess that it was after many times burned because "guessing wrong" results in disaster & death leaving just no room for empathy. I understood why she was "firm," but not having any suggestions to alleviate the symptoms seemed to land a little on the "neener-neener, you should have known better" side of the coin. So, after that experience of having NO recommendations or medications to managing severe symptoms of withdrawal, especially for someone who had been a patient for over four years, with just that one incident (which was over a year prior to writing this review) I have become METICULOUS about accounting for my scripts. Also, I have leached a bit from each month's prescription so that if I EVER find myself in that situation again, I can at least taper myself off the dependency gradually, and perhaps avoid the withdrawal. To me, this is far LESS dangerous, than seeking scripts from strangers, or using more of some OTHER drug (that may have side effects) in hopes of stopping the spasms, nausea, diarrhea and other symptoms. I will NEVER go through that withdrawal again, and see now why withdrawal alone can induce relapse. After all that, why did I return to a medication that causes such physical dependency? Because the pain I have is so debilitating, it makes me unable to work (especially at my current job that requires almost 3 miles walking, daily, according to my Fitbit). I cannot afford that - few can! The medication has Z.E.R.O. euphoric effect - so I am NOT tempted to take more than prescribed or use it in any way other than as prescribed. Using this medication is the FIRST time in forty years where I did not struggle to take it as scheduled AND it actually eliminated the pain! To me, this is truly a miracle cure! But the true cost is physical dependency. I have to accept it, I don't LIKE it, but can (now) manage. And overall, I find the office more personable, caring and adhering to standards than some. All of which are things I would want them to do with any of MY clients, or my children. I just wished they had SOME protocol for managing withdrawal symptoms, when necessary.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

The staff are amazing, helpful and very kind. Any time I needed to see the doctor it was never a…read moreproblem.

There are tons of YELP reviews for restaurants and business, but none for oncologists?? Oncologists…read moreare people too! So kids, here is my review! A year ago, I was diagnosed with prostate cancer. Being that it is slow growing, I spent a couple months researching the best course of treatment, given the biopsy results. To my surprise, many urologists/oncologists do a "hard sell" on the treatment they suggest. Some were downright pushy. One, I walked out of. To my relief, Dr Randy Sorum did not make a hard sell. A couple different radiation based options were presented. We discussed non-radiation treatments as well. In the end, it was my choice (borrowing a line from the feminists : "it's my body! I have a right to choose.") Last summer I went through 5 weeks of daily external radiation. This was followed by two high dose internal zaps of my prostate. I can't praise the staff and Dr Sorum enough for their professionalism and what used to be called bedside manner. I actually looked forward to my daily zapping and those who zapped me (zap is probably not an acceptable medical term). Each day was like having coffee with friends. Six months later, all is clear and my body is doing right on what Dr Sorum said it would as it recovers from the radiation. I can't ask for more than that. Other than I am a little disappointed I don't glow in the dark. (-;

Easy to get an appointment. Open to telemedicine. Thr bad is high nurses aid turnover. Web site…read moreis substandard,

I really had to think hard about this review and honestly the more I thought about it the more…read morefrustrated I got. Initially I was very excited about this clinic because all the people were super nice and made me feel very welcome. Unfortunately after that initial impression it seemed like one issue after another. On my second visit, they gave my discharge paperwork to another patient, and gave me his. I noticed it as I was leaving but at that point the other person had already left. This is a pretty big HIPAA violation, I was willing to over look it, but looking back I should have ceased services. On my third visit they needed to draw more blood, the first time they drew blood the nurse that did it was excellent and listened to my needs however on this visit it was a different person. I attempted to explain how to get blood from me but was not listened to. After three people including the doctor digging around looking for a vein I was sent to a blood draw clinic and left with a huge bruise that didn't go away for almost a week. On my final visit the doctor wanted to talk about weight loss. I am a big guy and always have been, my health is perfect, but she was concerned. I explained that I was willing to explore this but I do not take drugs that are amphetamines or opioids because I am in recovery. The doctor assured me there would be options and suggested a drug with side effects that sounded very amphetamine-like, I expressed my concerns but felt like she wasn't hearing me. She said it wasn't and sent the script to my pharmacist. As soon as I left I looked it up and it sure was in the same family, with the same potential for abuse. I never picked up the meds As I left that time they asked to follow up in two weeks once I started the med. Because I never picked it up, I did not follow up. The appointment for follow up was on a Tuesday, I called the Thursday and Friday before leaving a message each time because no one answered, finally on Monday I got the receptionist and cancelled the appointment. Then I was charged a $50 no show fee. That was the last straw for me. I decided I would not go back. Not surprisingly a week later I got a bill for my appointments and the late fee and when I called to dispute it was told "it takes time to process insurance and the bill would not be changed" I was also told I had 10 days to pay it or it would go to collections. This hostility pissed me off. You give me repeated HIPPA violations and refuse to listen... It takes you weeks to bill me and you add on charges... but you want me to pay NOW. I don't think so. They can go ahead and send it to collections, it won't be the first or the last. That being said I recommend finding someone else. I went to Indigo after this and had just as friendly staff, quicker service, and was listened to when I shared my concerns.

My experience with the clinic has been excellet. With each visit I have experienced excellent care…read moreand good conversation with Dr. Frisch; and each and every one of the employees at the front desk are professional, kind and a pleasure to work with. I have great confidence in their intent and standard of care.

I am very pleased to be a patient here at this office. Dr. Rosinbum is very knowledgeable,…read moreprofessional, and attentive. They really care about the patient here. I love how I can count on natural remedies before discussing any kind of medication. They've seen me for everything from breastfeeding to anxiety. They are prompt with everything here. As someone else mentioned, you get long visits here. There is no medical assistant spending the most time with you while the dr might see you for 5 minutes. From start to finish, I'm with the doctor and visits are usually 30 minutes or more. I've always had all of my questions answered and Dr. Rosinbum addresses all of my many concerns and helps me find the right plan needed to get me feeling better. Louise, the receptionist, along with the other ladies, are super sweet. They make their own herbal tinctures which is really neat. If you're looking for a place to call doctor who doesn't push for meaningless procedures, THIS is it!!

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

Very nice front office staff. The Drs are excellent. I have been going to this office for at…read moreleast a decade and, despite different doctors now, the quality is still fantastic. Thank You!!!

The clinic manager called me this morning and let me know that my membership fee had been refunded…read more She also asked if I would consider taking down my review I appreciate that and explained to her that my review would stand as I did not hear from the doctor herself. In my world, we do not send others to do our bidding.

I don't even know where to start. Other then thank you. This place is a gem. All the doctors are…read moreamazing. They were able to pinpoint my health issues using evidence based practice. And spent 45 min with me for each apt. That's unheard of for us medical providers. We rarely have time. They went over my extensive history. Looked at all my medications and made a full map of my life in two sessions. I've never felt better health wise. Every day I get more energetic, and I am starting to feel like myself again. It's been 10 years. I haven't felt this way. 10 long years. I adore the staff there. And the science behind their care. I will never go anywhere else. This is the best of the best.

I had been looking for an EMDR therapist for some time and finally came across this company. When I…read morewas making my appointment I was told that if I wanted a female therapist I would have to wait much longer to see one. I honestly couldn't wait as I was dealing with the loss of my son and needed help badly, I just needed someone who could help me. Here we are over six months into my therapy and so much has changed. When I originally came in I had a list of things that I felt I needed addressed, and then we finished the first target of therapy. Something happened that I wasn't expecting. So many layers of my onion brain were slowly being peeled back and unfolding. I could not have made it this far without the help of my therapist James Truesdell. He has a soft, patient tone that is so comforting and easy during your healing process. He made me feel safe every time and was always concerned about my overall well being. I would see him time and time again, highly recommend.

don't let my rating fool you into thinking this is a bad place. I've been seen there for around 4…read moremonths at the time of this writing and this was in regards to medication management. my service provider has been very helpful, extremely knowledgeable as well as clear and concise in our dealings. why the low rating? it's all in regards to billing and payment. during the initial paperwork for intake I read the whole thing through and found that it stated they'd be keeping a credit/debit card on file and would bill services immediately, without any contact or providing a receipt. I get that no one wants to be left swinging in the breeze without payment but, this has bothered me every time it's come up. I've elected to pay cash with this business and they don't seem to have an immediate problem with that but, here it comes.... when they call to say your bill come to "insert amount here" and can we please have a card number to get it taken care of. I decline and say I'll bring cash over. then I get asked, "will that be today or at your next appointment?" and followed up with I'll add a note to your account. also, my insurance tends to take a few weeks to get the bill through the system and let the provider know what they can charge. this place has collected from me before that process has been completed. all of this just seems odd to me. if it weren't for the incredible interactions with my service provider I'd be going elsewhere because of the billing.

Dr. Greenlee is very professional while also being so personable! Him and his wife, Erin, are…read moreincredibly kind, as well as the rest of the staff. My first appointment was a consultation, and Dr. Greenlee took images and then sat with me to go over what "normal" would be versus what mine were..lol. I went in due to back pain and weakness (I have scoliosis), and he worked with me with that as well as a forward neck. I like that Dr. Greenlee adjusts you where and how you need it, rather than just adjusting away at everything. He's given me exercises to continue my progress at home as well as in the office. We took progress images and the difference in my neck posture was so cool to see! Dr. Greenlee listens intently when I bring up new concerns, and he always takes the time to understand and then helps in the right ways. There usually isn't much of a wait at all to get adjusted after my exercises, although I kind of like it when there is because the massage chairs are amazing! Dr. Greenlee is someone who is invested in his patients' overall wellbeing, and I trust him very much. Thank you!

I have been going there for several years. They are amazing. They have the best system for getting…read moreyou seen without boring delays and don't mind if you are a little late. It all flows smoothly. Wish all doctors offices were so patient oriented and flexible. Also love his reminder texts and emails, so helpful. I like him and his staff and the way they mend my pains so much that I have been going there even though they are not affiliated with my insurance. I don't mind paying out of pocket. His positive attitude and slide show of affirmations are also good for my mental health. Decompression is my friend and so relaxing. He healed my back and he also recommended some very good exercises to help it stay that way. He has lots of tools to help you get the most out of the treatment... not just a one size fits all. I didn't even think a chiropractor would work but decided to give it a try when my friend raved about Doc Greenlee. So glad I did. PS: He is great with the elderly, very gentle and if something bothers you or hurts he tries a different approach and remembers for future sessions.