Dr. Capitano at Oly Ortho is the real deal. She's using this newer regenerative technique --…read morelayering red blood cells on top of the platelets -- and she didn't just tell me to trust her on it, she actually backed it up with research and showed me real results. Spent a full 40 minutes with me, super clear and direct the whole time, and she actually gets h-EDS, which honestly isn't a given. She goes to conferences every single year too. Not because she has to -- because she wants to keep learning. That's rare and I love it. Adding her to my treatment team, and my husband's too!

I was seen in the urgent care clinic for some increasing hip pain: I arrived about 9:40 (providers…read morestart at 10, and the clerk I spoke to on the phone the day before recommended arriving around then to start the check-in process). I was in the back shortly after ten a.m., Aaron (MA) was fabulous (personable, smart), Dr Brown rocked; he listened to what I had to say (AND it was transcribed perfectly into my portal), X-rays and a plan for treatment was completed with me out the door by 11! I am REALLY confused by the 1 star reviews; I can only guess they are referring to the main clinics, not the urgent care option. As I progress through their system I will update my review, but as of today they absolutely are FABULOUS!!

I can't speak for the therapist as I never got to see her because they messed up my appointment. I…read moreguess it is perfectly fine for people taking time out of their day to drive halfway across town and then have to hear that they forgot to put my name in the calendar. One of the receptionists was apologetic about it and tried to get me in but the other one, Sherry, gave a snippy "so we make a mistakes, so....". How about her losing sick hours to take time of her work for nothing. The inconsideration of some people is just astounding. But having something about "god" tattooed on her arm. Yes, very "Christian" behavior indeed! I requested a sheet of exercises to do at home instead. Not going back there.

Super nice people! It was my first time encountering physical therapy so I went in with an open…read moremind. Steve really gets in there and whips you into shape! Highly recommend him. The only concern I ever had was when the young guy working there set me up incorrectly on one of my exercises, but I had no idea it was incorrect, until I felt like one of the therapist was shaking a finger at me for taking the lazy route. Um, I was just doing what they guy told me to do! Otherwise, they will bend over backwards to help ya out! Welcoming atmosphere. I don't have anything to compare it too, but I have no problem recommending them.

Brandy Brookes is amazing! I don't think I've ever had a good experience in a doctors office. She…read morewas so personable and kind. She walks you through everything and makes you feel comfortable. I would definitely recommend her to anyone!

Anna, one of the front desk people embarrassed my wife and I in front of the whole waiting room and…read morestaff about a previous bill that was brought up in public with no reframe. We were given the phone very rudely to talk to the billing department or I was not going to be seen today even though I had full coverage insurance today. Anna was not polite. Anna had my wife crying in front everybody, staff and other patients who now knows about my financial situation. It was very WRONG of ANNA to bring up that topic that way and to keep on demanding payment or no more DR. Anna needs to take classes on customer service or find a different career because Anna will create more problems like this in the future for everyone, patients and staff of Capital Sports & Medicine.

Dr. Brown saw me today for left knee and foot injury. I had done my due diligence to rest, elevate,…read moreice and heat, but needed an experts opinion on my injury. Dr. Brown was professional, pleasant, listened to my concerns after having read my chart. Dr. Brown heard my concerns, worked on both my knee and foot and checked symmetry with my good knee and foot. I left there very pleased with my time spent with the good doctor. He is thorough and focuses on the patient and the ailment that brought me there. I highly recommend Dr. Brown for sports or work related treatments.

These people are doing their best to accommodate and see people during this pandemic. I notice a…read morelot of negatives about this place are being said but let me share my experience. I literally came in to be seen, filled my paperwork and all with no problem. The receptionist is super friendly. However 2 people came in after me and when they sat down TOOK THEIR MASK OFF when its posted that its a REQUIREMENT. People are being so rude to the receptionist when she simply ask you mask up. They are genuine and kind here, don't listen to the bad reviews. Ive been here a few times and never have a problem. Remember during this time we need to stick together. Let's not make it harder for the doctors and nurses who barely get to see their families because they are tending to us and ours. Thank you Rapid Ortho Care for amazing experiences

I've been a patient of Dr Mayhew's for 7 years and I love her to death. She has a bit of a unique…read moreperspective as a DO, respecting both western medicine and alternative therapies. One of my favorite things about her is that she actually listened to me, and what I wanted out of my treatments. If the proposed treatment didn't seem realistic to me I could tell her that and we'd go a different route. Unfortunately I've moved to Seattle and up till now I've been driving back to Oly to see her anyways, but it's getting old to have to take a whole day to go to a Dr's appt.

I almost hate to do it because i don't want her to get so busy that I can't get in. But yep, she…read moreis great. If you like honesty and someone to tell you how it really is without a sugar coating, this is your doc!

I signed something saying I would be responsible for payment after my $50 co-pay because I hadn't…read moremet my deductable. What they didn't tell me is that they would bill my insurance who would then pass on the cost to me because I hadn't met my deductible. I got a bill for $130 that they consider legitimate. All that to say, I did not experience any physical therapy on my visit. I got instruction on several exercises I could have found on YouTube. Very disappointing.

Kudos and thanks especially to Michael and Jonathan, who worked with me intensively on a shoulder…read moreissue over several sessions each. Honorable mention also to Nick, who worked with me a couple of sessions. Professional, clearly experienced and knowledgeable therapists who helped me a lot. The facility is clean, airy and well-run. Hopefully I won't need PT again but if I do I'll be back. Strongly recommended.

It is impossible to make an appointment on the phone. Impossible. IF you can get through to…read morevoicemail, do not expect a call back. EVER. Their online portal, Athena, is a joke. Not worth the effort because it doesn't recognize the doctor's name that I have been going for two years. The ONLY way to make an appointment is in person at the clinic. I don't drive. So how am I supposed to get the care I need from this "first rate" medical clinic? Do better, Oly Ortho.

I had a knee replacement in Dec. 2023, and it has been nothing but a nightmare. The physical…read moretherapy department, could not schedule me in until 14 days after my surgery. With that being said, the scheduler had no professionalism in treating patients with compassion. Poor communication, if any. Scheduler had her supervisor convinced, I must be "86'd". What a cruel & harsh reaction. Never have seen anything like it in the medical field. Needless to say, I have a "stiff" knee that will not get better. Not until I have another surgery to open it up. Oh, and I'm also needing a knee replacement on my other knee! Yikes. Wished I would have done my homework on reviews. BTW, I do have compassion for people & that's why I'm writing this.

Reasonably convenient but unsure about transit access. Plenty of Parking in this former big box…read moreoffice supply store. Quick. Expert providers. My preferred choice for urgent care services.

Complete inability to reach anyone accountable to discuss my bill. Non-stop nonsense when calling…read moreby phone, making it impossible for me to pay them. This place cannot even manage simple billing; I can't imagine coming here for something as critical as healthcare again.