Super friendly staff very nice and helpful. Was able to fit me in early and they were very good…read morewith communication and very helpful.

6.25.2026 We took Ethel our cat to Mapleton Family Pet Clinic to have her teeth cleaned and since…read moreshe would be under anesthesia we requested that they also clean her ears. According to the vet office everything went just fine and we could pick her up. We did this and figured she was still groggy from the anesthesia as she was so floppy and didn't seem right. Took her home and realized something was not right. Each eye was either flipping side ways and going around in circles. And she couldn't hold up her head or stand or walk. We called the various numbers published by them to tell them something was very wrong and and request help, each email or phone message had a response of "we will get right back to you." Called again and left messages the next morning (a Saturday) and again "we will get right back to you". Ethel had not gotten better through the night and still couldn't stand, or support her neck (eat or drink). Again after leaving numerous messages and forms of contact from what we could find for them and still nothing. We ended up taking her to the Payson Family Pet Hospital. She was examined and given an IV because she was dehydrated etc. the examination found that one of her ear drums had been punctured and infection had gone into her inner ear causing her to have severe vertigo and a condition called "Vestibular Syndrome". Ethel was given a shot to help with the infection etc. Over all Ethel was well cared for and the vet was very knowledgeable and empathetic. Monday I received a telephone call from Mapleton Pet Clinic saying they received my message and did we want to bring Ethel in. I kind of laughed and said oh, I thought you were maybe calling back to give a refund etc. and NO we would never return or trust them with an animal we cared about, explaining how sick she is and has been all weekend and thanked them and that was it. Never any further communication, apology nothing. All we were left with is a crazy expensive bill from them and now bills to another vet trying to treat what Mapleton Family pet did to our initially healthy cat. I believe we are now 6weeks since they hurt her and she still isn't not well, better yes but not back to being healthy. I caution you with taking any animal to Mapleton Family Pet and if you have an issue after a surgery know that they no longer care for animals or check messages etc. after 5pm or on weekend's.

Absolutely yes! I give the ladies in her big praise They took care of a very spicely kitty,…read morehonestly I expected a call saying sorry this can't be done and instead I got a happy cat returned beautifully groomed at a fair price. I will always and forever recommend them. THANK YOU FOR BEING TRUE ANIMAL WHISPERS

I absolutely love Crazy about pets. The staff is friendly, knowledgeable and they do a fantastic…read morejob! Thank you for treating Max and Stella with love.

Our groomer is fantastic. Maggie is so patient, she always does a great job!…read moreThank you for all you do.

I do not recommend the Unleashed Dog mobile business to anyone who owns a dog. Our dog is a…read moreschnauzer, but he was left looking like a rat. The groomer only took an hour and a half to groom him. Yes, our dog was matted, so I understand why the body was cut short, but he did not invest time in making his face look like a schnauzer. He rushed and didn't seem to care about what I had expressed to him. He even came to the door--needless to say, I was running a few minutes behind schedule--and took our dog because my special-needs adult son opened the door. He could have waited a few minutes or called me.

I could not recommend this place more. My puppy was sick one day, and I called the vet and they got…read morehim in the same day. My puppy ended up having Parvo. They took such good care of him - and me as I was very scared. They sat and talked with me for a very long time, and with their help my dog was better within days. I even got two separate phone calls a few days later from them to check in on my boy because they were worried. I will never take my dog anywhere else! It was clean, the staff was kind and helpful, they helped me to reduce costs of my visit where possible, and so much more.

Vets scare me because they are a hit and miss and they try to push expensive treatments on my dog…read more This Vet was very chill and my dog wasn't too scared by the end (she's terrified of vets). They told me what I needed to do and even recommended cheaper options at other places to me! I even got my dog spayed here and they kept her overnight! I don't get too much anxiety taking my dog here!

Our 3 year old Maltese/Shitzhu dog Toby thought he was the boss of the house. Ok he WAS the boss of…read morethe house. He was very territorial with other dogs, did not listen to commands, took us on walks instead of the other way around. We were getting very frustrated with his behavior and we didn't know how to fix it. We reached out to Jasmine for a meet and greet and she helped come up with a plan to help. Jasmine was amazing, she immediately was able to recognize Toby's personality and helped us understand why he was doing the things he was doing. Jasmine was patient and explained everything so that we understood exactly what we needed to do. After the first training session we saw results. We did our best to follow what we were taught and it worked. Toby is now obeying commands, staying in place, walking on and off a leash. Toby's behavior is night and day different. He is more affectionate with us and is a much happier dog. We are so grateful that we found Jasmine at Redemption Dog Training.

Ekko is taking a nap after some training and playing with his new puppy friends! Jasmine with…read moreredemption dog training is taking good care of my boy. Love how she sends photos and updates through out the day! Follow Ekko: IG @Ekkodog www.ekko.dog

I would give zero stars if I could. My experience at Payson Family Pet Hospital was a nightmare…read morethat put my dog's life at risk. After a routine spay, my dog developed an infection at the incision site. When we returned to give them a chance to fix it, things went from bad to worse. A vet tech took her into a back room--away from our sight--and shaved her entire underbelly to the skin to deal with the oozing from the infection. They shaved her so aggressively that it caused a severe skin rash/burn, which the clinic then refused to take any responsibility for. The most terrifying part? After seeing no improvement, we took her to an emergency vet for a second opinion. We were told the medications Payson Family Pet Hospital sent us home with were actually formulated for a cat and weren't even close to the correct dosage for a dog. This clinic is negligent, their staff is reckless, and their lack of accountability is appalling. We will never return. If you love your pets, do not bring them here.

Came in for a senior wellness check on our lab as well as options for arthritis treatment. They…read morecalled in advance and got records from dogs prior vet, they quickly called us back after arriving and then we met Dr Fillerup and his tech who were both amazing. They took the time to really listen, learn about our dog and consider the best care for him. They really care to treat their patient as a whole vs symptoms only. In a world where everything is so fast paced and regularly we feel rushed out the door it couldn't have been more opposite here, the Doctor really took his time, and you can tell how much he cares. Thank you for your great care, happy to have found such a great vet.

Small but awesome Nicer environment then the big chain…read more Cutest Bearded Dragons and it looks like they take great care of the animals in their care

I recently went to Jays Jungle in Provo, I am all for supporting small businesses and wanted to…read morecheck them out. When I walked in and to the back where the animals were I was immediately disappointed. Very crowded, dark and dirty. What really got me is when I saw the chameleon enclosures. Multiple per enclosure, incorrect set up (the veiled chameleons were in a make shift enclosure out of an old lamp?), no water systems and they all looked sick. On top of that they had multiple enclosures that were on the floor all over the store containing reptiles. Please support ethical pet stores, i try to avoid chain stores because they are not so it was very disappointing to see this as well.

We recently moved here and my rescue pup had already been through 4 treatments for Giardia from our…read morevet back in California. The first treatment here worked like a charm. We were SO grateful to have a healthy pup finally after months of trying and cleaning up diarrhea. After she got her clean bill of health, we brought her back for her spay, and I knew she was in good hands. She healed up perfectly and is a happy, healthy pup now.

After five years you would think they evolved, ya right, reception staff is a joke and honestly can…read moreonly be tolerated in a small town; the shit would fly anywhere else. The reception staff is rude, plain and simple, just full of Karens! The doc is a clown; he didn't spend any time with our pet, approximately 5 min. Of course her took our $85.00 for a vet visit, without a problem. I feel that we need some over site here for fraud! Anyway, just drive 10 min away to Payson Animal Hospital if you really care about your pet! This place is a joke, you have been warned!