Jo and Karen were super nice throughout the entire process. They listened to me and were able to…read moreget me exactly what I dreamed of! The final product was even more gorgeous than I thought it would be. I highly recommend!

Our representative was very knowledgeable, yet none of the employees were dressed to sell expensive…read moreproduct. There was a delay in installation, and they had to put temporary covers on my counters, which were boards that had a highly toxic odor. When our countertops were installed , they were really nice, the backsplash was installed and grouted at later dates, and again, they were stunning. However, the grout where the tiles met the countertops cracked, my husband went to see our representative about getting them re-grouted, he was rudely spoken to by a different employee and we were told that they'd do it in the summer when the weather got better, and that cracks occur in colder weather. Following his conversation, I emailed our representative pictures and a request to get a date to repair and I did not get a response, and that email was sent on 1/15/25. I'm very disappointed in the after care service and will not recommend this company. My husband ended up caulking the area and it looks good now.

A part of my kitchen sink rusted and caused a major leak under my sink. I assumed the sink would…read moreneed replacing and the granite would be an issue. I got TR Granite from yelp and communicated with them. A representative came out the same day and was very knowledgeable as to what needed to be done to fix my sink. He was honest and up front when he could have tried to sell me a sink. I appreciated that very much. A few hours later a gentleman came and replaced parts in my sink and it's as good as new. And at a cost less than a plumber would have charged. A very small job that was given the same courtesy as a big job. Rare qualities these days. Would highly recommend.

I had a Quarts counter that was 1/2 inch too wide (new refrigerator). I asked if they could help…read moreand received a resounding yes. Not the "that's too small a job" I had expected.They offered to remove , trim, and replace it or I could bring it in. I dropped it off and picked it up the next morning. The edge treatment was an exact match. Old fashioned customer service. Thanks

Outstanding. I ordered four bathroom vanity tops (see example). The products delivered are…read moreexcellent. The customer service from Kaan and Mustaffa was also excellent. Loundoun Granite was not only the least expensive but they delivered in less than two weeks. My wife and I could not be happier with the outcome. Highly recommended!!!

If your looking for great work at a reasonable price look no further. This father son team is…read moreresponsive, professional and confident in what they do. During the pandemic they made themselves available and more than impressed me with their respect for your time and space. We were rushing to get the kitchen remodeled so we could finalize the refinance and Loudoun Granite made it happen. With final measurements taken and a 24hr turn around time due to a cancelation my kitchen was completed 5 days earlier than expected for the appraiser. Thank you guys for the wonderful work we will be referring you to all our friends!

DO NOT BUY FROM THEM. HORRIBLE HORRIBLE HORRIBLE. Jeff said that he wouldn't even come measure…read morefor granite countertops without a deposit of 50%. When we called to ask questions before scheduling, he was unbelievably unprofessional. He actually hung up on my husband. I would never give them a cent of my money.

They did a great job on my granite kitchen countertops! Quick turn around in getting a quote,…read moretemplating, and installation. They were even able to do a complex cut to eliminate a seam which was amazing. The entire staff was great to work with. They went above and beyond to make sure I was happy at every step of the process. Would definitely use them again.

Very poor customer service after two weeks sales still had not walked across the street to prepare…read moreestimate, just to replace one countertop.

The customer service here is pretty good. I was able to reach the owner/higher management quickly…read morewhen I noticed water damage to my cabinets. The water damage was due to the granite countertop being cut too shallow. When water from the sink splashes onto the countertop, it ends up rolling straight down onto the cabinets below, damaging them and eating the finish. The company came out to take a look and said the problem was with the cabinet installation and not the countertops. The person who initially measured my cabinets and sold me the countertops, Cindy, no longer works at this company and as a result the company does not want to warranty their work. The company is blaming the installation of my cabinets, however, the cabinets were already installed when Cindy took measurements. If the cabinets were a problem, then why didn't Cindy say something instead of going ahead and ordering the granite countertops? In addition, why didn't the people who came out to install the granite say something? This company should stand behind their work whether or not their employees are still employed here. Very disappointed.

Awful. They took a $400 Kohler sink, cut the back flange off and charged me an extra $150. Voided…read morethe warranty. Ask Kohler help line. Kohler help was shocked. They had never heard of this. Crafter has no technology so everything is "handcrafted" i.e. curved lines are uneven. Nothing is symmetrical. They apparently didn't seal my granite. Guess they saved the cost of sealer. I asked for a 25" x 25" remnant for a small vanity. They said it was so small they throw them out. I requested they save a piece the next time they cut a kitchen. They did and charged me $100/ sq ft. full price. They seamed the countertop next to the sink instead of with the sink. Longer seam that shows. The color is off. So a big warning! Odd they have a perfect score for their reviews???

Excellent Service and Fabrication. Craft Countertops installed MSI Romano White quartz countertops…read moreto complete my kitchen remodel. I can't say enough about this company. They are professional and honest, and provided a detailed line item quote for their services with so no hidden fees or surprises. Their prices are very reasonable and must less than other local fabricators. Measurements were taken Tuesday and countertops installed on Friday. Arrie and the team kept me informed at every step of the process. I asked that a cutting board be fabricated from the slab and it was done without question and delivered to my door. I strongly recommend this company and that's a high compliment because I am very particular. Thank you Craft Countertops.

Creative In Counters installed my counters 12 years ago and did a fabulous job. We recently had to…read morereplace our stove. It is a slide in model and there was a filler strip behind the stove. The filler strip needed to be removed with the new stove. I called these guys, they came out within a few days and did the work for free since they installed the initial countertops. The other estimates I got to do this work were between $500 and $700. The guys came. Did they work quickly and efficiently. We're very considerate and very helpful. And there was no charge since They did the initial install. Highly recommend their work and their customer service.

Excellent installation of our new counters. I especially commend Kevin and Mauricio for their…read morediligent and careful work. They were even more perfectionist than I am, and that's saying something. Kevin's ability to seam a very complicated stone pattern was impressive. Mauricio wouldn't rest until the measurements worked to a tee. Randy helped with selecting an absolutely stunning slab. Mario did a great measure and recommended a deeper overhang on the center island so we'd be more comfortable, and he was right. Overall I would definitely recommend this company and I say THANK YOU for helping to make our kitchen update beautiful.

I had a broken kitchen cabinet hinge, could not find an exact replacement and had called several…read morecabinet shops over the course of three months. My regular handyman was unable to repair it. Chris came out, took the cabinet door with him, found the exact hinge I needed, and returned to rehang the door, all within a week or two at at reasonable price considering travel, research and labor. I will hire Chris for all my cabinet/woodworking needs.

Chris does amazing and artistic work that is high quality from top to bottom. He works with you to…read moreproduce a product that is perfectly to your liking, is quick, and is just a great guy to work with. We had a built-in desk with bookshelves created and it is gorgeous! I highly recommend him. Thanks Chris!