Thank you Dillz so much for your WONDERFUL SERVICE. Your were so NICE to take your time helping me,…read moreI'm new to vaping. Very knowledgeable with vapes. Excellent prices and a variety of vapes.

From the owner: We now offer DELIVERY! Purchase on our website!…read more We carry the biggest range of Texas compliant vapes in the Arlington & Mansfield area! Awarded Best smoke shop in Arlington 2024 & 2025. Discover Puff Palace – your ultimate source for curated smoking and vaping essentials. From top-notch products to expert guidance, we're here to elevate your smoking experience. Explore our collection of disposables, pipes, vapes, cigars, tobacco, accessories, hemp beverages, exotic and local chips, snacks and drinks. Elevate your journey with our commitment to quality and customer satisfaction.

Went there yesterday the place is really big on the inside and the selection is huge and the guy…read moreworking the counter was friendly and extremely helpful definitely will be going back

Biggest smokeshop in all of dfw!! They also price beat every smokeshop around!! Great customer…read moreservice!! They truly care about their customers and go above and beyond! The selection is Huge and out of this world!! Definitely check them out!

They have hemp papers, hemp wraps, cones, glass pipes and King Palms!!! They also sell piercings…read morejewelry, hookahs and natural tobacco products

Absolutely the best service around, also has the biggest selection of products! Love going hereread more

This has been the place I've used for juice and hardware for over three years. These guys are…read moreawesome. I had broke a tank, they ordered me replacement glass for it and then made sure I had everything I needed without charging me an arm and a leg. I would give 100 stars to them for their customer service, knowledge and not waisting time trying to sell product I'm not tryna buy. Over three years coming here I'll never go to another vape shop as long as they are open

They sold me a $40 vape that stopped working after a couple days with almost all of the oil still…read morein it. I barely got to use it and they said they wouldn't do anything about it at all. I've been to a lot of smoke shops and that's terrible customer service.

In town visiting family I left my charger so I came here and bought a battery charger yesterday…read more When I used it for the new batteries I also bought from here the charger got really hot and produced an electrical burning smell. When I went back today to return it or receive a store credit the cashier smelt the charger and said she could smell the same smell. She also called the manager and then asked me for the batteries I use so she could plug it up for 5 minutes and tell me nothing is wrong with it and they aren't going to do anything about it. DON'T BUY ANYTHING FROM HERE!!!! THEY ARE CROOKS. SALES ARE OBVIOUSLY SLIM TO NONE SO THEY TOOK MY MONEY! And then the cashier threatened to call the police on me because she saw me talking to someone that was about to go in the store. Not knowing I already called the police and they said it's a civil matter and if I'm not in the store then I'm not breaking the law. AND THE FIRE HAZARD CHARGER WAS OVERPRICED! Thieves with nasty energy. KARMA IS REAL!

Love this store but lately the displays have been harder on the eyes. I always have to ask the…read moreemployees to get multiple products out so I can actually look at what's inside or read the back. The employees were very helpful nonetheless!

They should change their name to "Scam Vape City where we specialize in Rip- Off. My bad experience…read morecost me $70.00 for garbage they sold ad Vaporizer, simply piece of JUNK, Made somewhere in the gutter of Hong Kong. The Scam Artist behind the counter refused to give a refund, I lost 70 Bucks and as retired senior it hurts. My advice to ALL "Avoid Vape City", period. Anoyher thing beware they will make you write a positive feedback to get 20% Discount.

The staff is always so helpful . I love this place. My go to for all vape stuff.been going here for…read moreyears

I buy juice from Luxor and have no complaints. All of the people I've dealt with have been pleasant…read moreand helpful. Something I dislike about the shop is that they unwrap new hardware to display outside of their boxes. This means that at least one person and perhaps a number of customers have handled something you're purchasing to put in your mouth. Another thing I dislike is that the store seems to open up (possibly labeled as "not for individual sale") boxes of parts like pods and sell them at inflated prices - close to the amount of a full box elsewhere.