If there was a lower rating, they would get it! The owner is very nice, but it ends there. We had…read morea basement flood. We didn't get a call back to begin the restoration for a month, then they showed up and we were supposed to already have our paint color, our carpeting, etc. picked out. We were told there a certain place to get our carpeting, unfortunately, we had not been given that name. We could have been picking all those things out, during that months time. Unfortunately, the original paint was a blue-gray color and the new color was a total gray color. Every mistake they made they blamed on my husband's paint job (gray on the white ceiling, runs in the paint, gray handprints on the white ceiling, handprints on the new gray paint, gray paint on our crown molding-- that had been put in after the original paint job--gray on the white door frames and on and on. They relayed our carpeting to see if it could be cleaned before it was replaced, and it wasn't even stuck down in some places (which actually was a good thing, because we were able to see that they only replaced part of the padding and our original 1/2" 8# with 3/8" cheap stuff. They had to come back multiple times to paint places and things they missed like door frames and places on walls, and floorboards that hadn't had nails puttied and painted (3 walls in one room!) My husband had to go back over many places where the paint hadn't covered. Originally, we had wood baseboards, and we just realized, because there were large chips in a couple of places, that they had been replaced with pressboard! After 5 months we were finally able to get our carpeting in, but the painting is not yet done, but you can rest assured that Nuvo won't be doing any more work in our house!

Unbelievable Service and quality. I have used Nuvo for years and have always had great results…read more Honest, on time and willing to go the extra mile. I would recommend and have recommended Nuvo. The owner is very responsive and always makes sure the job is done right!

I Had a tree service crew leave oil and hydrologic fluids all over my driveway. I was super…read moreupset. These steam cleaning guys showed up...on time, even cleaned up my left over leaves from my frnce line and cleaned my driveway every inch! Even wiped up splashes. Above and beyond. Was spic and span...just like new when they left. Never looked better!

Robison will get anything you need for your flooring needs, from products to the installation.Great…read morecustomer service, very timely and knowledgeable. Always my first choice for any flooring needs. Great company!!

The carpet that was sold to us showed signs of wear within less than 2 months. Never was an…read moreexplanation of different carpet fibers explained to us until after the fact. Wendy and Sonny are nice people, however for the amount of money I paid I would have appreciated feeling some satisfaction with what I received. After having issue after issue they never even offered some prices breaks or discounts for customer satisfaction. They also installed carpet in my mothers home which had install issues (which remain un-resolved). The carpet (which had a pattern) was laid in opposite directions and portions weren't even tucked to the tack strip. Nice people but am NOT impressed with the carpet, installers, job done or follow through to make sure the customer is pleased. Felt a little like they took my money (nearly 9k) and ran for the hills.

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Epic Restoration charged us $1,884.71 to demolish or "mitigate" 9 sq ft of our bathroom…read more There was no rebuild. No documentation. No accountability. Just a vague invoice and a threat to increase the amount if we didn't pay immediately. We hired them expecting restoration -- their website says they handle both mitigation and reconstruction. After demolition, they suddenly claimed they don't do reconstruction at all. When we questioned the charges and asked for moisture logs or any kind of justification, they refused and raised the bill. We took them to small claims court. We lost. But that doesn't make what they did right. We ended up paying nearly $2,000 for a torn-up bathroom and had to hire someone else to fix it. Learn from our mistake and hire literally anyone else. Everything in this review reflects our honest opinion and direct experience.

They did good work once they started. They had multiple jobs going on so there were weeks we didn't…read moresee or hear from them. The finished product is fine. Good materials. Nice choices of flooring. Staff communication could improve amongst themselves and with clients. Overall the product is four stars and I would use them again just be prepared for delays in communication. Prices were high for material and labor.

Just completed a full remodel with CDS. I could not be happier with the results. Their attention to…read moredetail and customer satisfaction was fantastic. Scott Barben and his team are very professional and attentive. I give my highest recommendation for CDS and their team!

AAA Restoration Utah is hands-down the best water damage restoration company in Utah. After we had…read moreunexpected flooding in our home, their team responded immediately and treated our emergency like it truly mattered. From the first phone call to the final walk-through, everything was handled with professionalism, urgency, and genuine care. They took care of the entire water mitigation and drying process, including removing damaged materials, setting up industrial dehumidifiers and fans, and making sure there was no risk of mold or long-term structural damage. Their technicians were knowledgeable, respectful, and incredibly thorough. They explained every step so we always knew what was happening and what to expect. What really stood out was how easy they made a very stressful situation. They helped with insurance documentation, answered all of our questions, and worked quickly so our home could get back to normal as soon as possible. The quality of their work was outstanding -- everything was left clean, dry, and safe. If you're in Utah and dealing with water damage, flooding, burst pipes, or emergency cleanup, I can't recommend AAA Restoration Utah enough. They are honest, fast, reliable, and truly experts in their field. This is exactly the kind of company you want when your home and peace of mind are on the line. Thank you AAA Restoration Utah for taking such incredible care of our home!

Did not show up for first appt. When they did show up, the work was very subpar, to say the least…read more Also, did not tell us until he got to our home that he would charge extra for spot cleaning. Very rude and disrespectful to his customers and does not do a good job cleaning

The workers take its job serious, as to make certain that the customer is completely satisfied…read more They worked incredibly hard and do such fantastic work! I would recommend them to anyone who needs their carpets deep cleaned. They do have other skills in related areas, which is an added bonus. Thank you for your honesty, dependability, and professionalism.