My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Epic Restoration charged us $1,884.71 to demolish or "mitigate" 9 sq ft of our bathroom…read more There was no rebuild. No documentation. No accountability. Just a vague invoice and a threat to increase the amount if we didn't pay immediately. We hired them expecting restoration -- their website says they handle both mitigation and reconstruction. After demolition, they suddenly claimed they don't do reconstruction at all. When we questioned the charges and asked for moisture logs or any kind of justification, they refused and raised the bill. We took them to small claims court. We lost. But that doesn't make what they did right. We ended up paying nearly $2,000 for a torn-up bathroom and had to hire someone else to fix it. Learn from our mistake and hire literally anyone else. Everything in this review reflects our honest opinion and direct experience.

Jonathan and his team were exceptional! Ervin showed up to our home and was punctual, quality…read moreworkmanship, communication, and extremely professional. Would definitely recommend this business, thank you for restoring our home!

Jonathan and his team were great. I had mold in my basement and they helped get my life back…read moretogether they were efficient and fast. Great word. I recommend this business.

AAA did a fabulous job of rebuilding our finished basement after a flood. Everyone we came in…read morecontact with was very very nice.They were fast and really knew their job. The quality of work was wonderful and the price was less than expected.

Never use this company. Surface level their work looks fine but your restoration will not last you…read moretwo months. They have no attention to detail. I have had to redo so much work due to their lack of care. If you do hire them, monitor their work constantly. They will cut any corner they can to save themselves an extra minute of time.

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

State Farm referred this company to my home in Glendale wi which flooded on August 10. My daughter…read moreand I worked really hard to prevent flooding damage. The manager ovi podina of servicemaster restore was not concerned with the effort and effectiveness of our efforts to prevent mold. Which we believe we did an effective effort to protect our house from molding. Mr podina said our fans were not doing anything and our dehumidifier was not needed. Wow I guess insurance company subcontractors like this want to be the only solution. I was very disappointed in the company. We do have a claim but servicemaster will not be our contractor.

Words cannot begin to express how appreciative of ServiceMaster Restore of Tooele county. I had…read moresome water damage and my homeowners insurance set me up with ServiceMaster. They came out same day to assess damage. Although it's not what I wanted to see or hear, they were rock stars throughout the cleanup process. Chris, Mikey, Johnny, and Alejandro were amazing, along with the other crew. Chris was always on top of communication with me and setting expectations. They helped move stuff out of the impacted rooms, got all of the wet stuff out, set up fans, and engaged with me daily. These guys work seven days a week, and I've never seen such hard work and dedication before. They really are saving lives and putting them back together. The work was top notch and I was happy to be back in my place after a few days. They were funny, personable, understanding, and great to work with; even when I was going through one of the hardest things I've ever experienced in my life. I am so impressed with them that I'm at a loss for words. Just thank you. I appreciate everything you did.

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.

EcoDry came to inspect for mold from a toilet that had been leaking. They did a throughout…read moreinspection, explained everything clearly and luckily found no issues. Great to work with and I'll definitely been recommending them!

Had a very similar experience as those who have wrote reviews. Plumbing company (Stott) dispatched…read moreby our insurance would not start work on our sewage line until our basement was clean. Ecodry tech showed up without a call. We were told it would be free. We were charged 500 for the visit. Ecodry tech referred to the job as the "plumbers name"'s job.... Not our address or even the plumbing company. No costs were given up front. They knew we were desperate. Overall bill was 7,000. Stott plumbers were also wearing Ecodry hats when they arrived to work on our line. In the end of it all the plumbers did not even work inside our house. I could have done the clean up myself. It was a set up from the beginning. Moisture readings were inconsistent. They had a dehumidifier emptying into exposed soil next to the wood they were "drying." Crews were nice but would show up with little warning. This actually prolonged the job because if we were not able to be at the house they would not return until the next day. This also led to more after hours charges. I am not taking them to small claims court because the billing office was nice and negotiated our bill to be significantly lower. Salt Lake Valley residents beware of predatory behavior on the part of Stott plumbing and the Salt Lake branch of Ecodry restoration.

Good communication and nice employees, you love to see it. I love supporting local businesses.read more

Great company. Great employees! Its always a pleasure doing business with a company that has such…read morenice employees. honesty is refreshing when it comes to having a contractor do work in your home.