Did an amazing job cleaning our rug. We have cats that like…read moreto ... expel their dinner on stuff.... Looks brand new!

Alex was awesome! My rugs look 10 times better. They all needed some TLC and this place provided…read moreit! Thanks Gonsenhauser!!!!! I'd recommend you to everyone! Riggsie, Ocracoke, NC

Larry, the owner of the company went out of his way to oversee my kitchen backsplash and…read morereplacement of all the flooring throughout my entire home when Lowe's walked off the job because I complained about their terrible work. Future Flooring's workman and Larry saw to every detail making sure all my concerns were addressed. Best Customer Service I've ever experienced. Larry (the owner) views each and every customer as family and does whatever it takes to provide a satisfying and pleasurable experience for all his customer's. He takes it personally if you are not excited about your results. I have never met a more professional, personable and Customer Service friendly Contractor in my life. He has been in the industry for decades and extremely savy regarding flooring and tile recommendations or questions. Not only will the work done by this company be beautiful and reasonably priced, but chances are that you will have made a friend and associate for life. Vicki Kernazitskas

I used Future Flooring to replace carpet in my master bedroom and redo the floors in the rest of my…read morehouse. The process was seamless and the entire team was professional, efficient and responsive. They were flexible and worked around my schedule. I would recommend this company to my friends, family, and anyone looking to have their floors done in a professional manner. I'll definitely be using them for future work in my house.

Can you say A1 customer service? I worked with Chris throughout the process of reflooring our home…read moreafter there was water damage. He came personally to our home with samples, provided quick response updates via email and text. We were offered same day results as far as estimates went. We were able to schedule our flooring install within 2 weeks, could have been sooner but we had to wait on the install of our vinyl planking. The prices here were reasonable and if you're military, they offer a discount. If I ever need flooring done again I will be sure to come back to them. If you want great customer service, great prices, and a quick turnaround on your project reach out to Floors To Go and ask for Chris.

We worked with Chris on what type of flooring we wanted and he was very patient with how many…read morequestions and how many times we changed our mind. excellent customer service in his part! Our installers were Kenny and Marshall, they were so nice and got the job done very quickly. They had great interpersonal skills and we all had good conversations and amazing customer service! They did a fantastic job on our floors! They some how managed to make our floors look like they had no issues! Our floors were terrible before hand and they did such a great job it came out flawless! I HIGHLY RECOMMEND AND WOULD DEFINITELY USE THIS COMPANY AGAIN!!!

We were re-doing all the carpeting upstairs and shopped around at all the usual places getting…read moreestimates. The salesman at Floor Trader helped us select a carpet and nobody else came close to the total price Floor Trader gave us for the carpet and installation. The fee they charge for measurement is a bit discouraging but they credit this to the purchase price. The installation crew did an excellent job, they were on time, they removed all the old flooring, took care with our furniture, and put everything back in its proper place and finished the job in one day. We were very pleased with the experience and very happy with our new carpets.

Very promising beginning. Sales people do their job well. We had good recommendations and price…read morenegotiations. the problem came when it was time to do the install. It was not Floor Trader who showed up. They subcontracted us to someone else, who I was unable to communicate with due to a language barrier. I don't care where people are born, okay, but I would like to be able to communicate with people who are working in my home so that if there is an issue we can both understand what is happening! One of the gentleman spoke spotty English (certainly better than my Spanish, which is nil.) so we were able to work through the fact Floor Trader did not tell him that furniture movement was necessary, or that he would have to cut around the cabinets because the current floor extended underneath them. Or that there was damage to be fixed to the subfloor in the kitchen where tile removal had unlevelled the area. If I had been able to speak to them however, I would have also expressed the fact that there are soft spots in the new floor. Places that bow when I walk on them. In less than a month, the quarter round came off in once place where they had brad nailed into thin air, and a few months later the entire piece under the front door came loose. Where it is still attached it is hideous because the caulking job done between it and the baseboard looks like a child smeared sugar cake icing and let it dry - thick, jagged lines. Why didn't I take these complaints to Floor Trader directly you ask? #1, because I was 8 months pregnant and TIRED. But #2, because, ONCE THEY HAD MY MONEY THEY NEVER REACHED OUT TO ME AGAIN. Not to confirm that someone showed up to do the work. Not to confirm that the work was done. Not to ask about progress, and certainly never to do a "how did it go?" questionnaire. Not once. No Email. No Text. No Call. Probably the only reason they knew the install was happening was because the men on site kept having to call their own boss who would call Floor Trader to confirm things they should have already been told (like the furniture removal requirement). The guys were amazingly silent though. No stereo, no phone calls, no earbuds. And it was HOT but they never complained. I offered to set up a fan for them, but they declined. I think maybe it would have blown around too much dust? Oh, and we are missing the threshold we paid for. It's not one I cared about as it was leading into a closet, but the point is it was on the schematic. Anyway, would not recommend.

After a pipe burst, we needed flooring and installation in four rooms. We chose natural wood…read moreflooring that looks great from the front door through the dining and living areas. We chose new tile in the bathroom and it was installed flawlessly. The bedrooms were done in berber carpet, with everything put back in place. Thanks to Dominick and his team!

For months I contacted people about getting new flooring, even had guys come by and take…read moremeasurements but for whatever reason they were un-responsible with an estimate much less doing the work. And after bad experiences with the "big box" stores on major appliance and home related purchases, I wasn't giving them any more money. Of all things, my plumbing contractor recommending Dominion Floor Covering after I even complained to them about bad service, and I have to say I what a great recommendation. After my initial inquiry, Nick came by the next day, took the measurements and with 24 hours I had an estimate. After I finalized my material color selection I had the work scheduled. The day of the work the crew arrived one half hour EARLY (when does ANY contractor show up early?). The three man crew led by Steve with Ronnie and Keith worked with great diligence, and were done by 4pm. The overall finish of my new flooring is excellent, the amount of custom cutting for molding and transitions due to the layout of my home was first class, the place was cleaned up with no debris, the whole thing was just great. In all my years as a home owner, I've never seen anything like. I have additional flooring work to complete, and no doubt I'm having Dominion come back to do it. Highly recommend.

Was trying to get carpet repaired and they set me up extremely quickly to get an estimate and…read morerepairs done! Highly recommend them!

We were having our kitchen remodeled and used Interiors by H&W, for the floor tile and backsplash…read moretile. Mike Albertson was very helpful in selecting the best materials that fell within our budget. He even helped in color selection and gave us all the information we needed, to make an informed decision. His crew arrived prepared and completed the job in one day! I recommend them for any job you may happen to have. You won't be disappointed.

Family Flooring worked quickly and efficiently. I highly recommend their carpeting business!read more

Great selection and pricing. Randy at store level was great to work with. Gene (installer) was…read moreoff the charts good....phenomenal attention to detail.

Great price, fast and courteous installation. I had a few issues anyone getting carpet should be…read moreaware of. The expensive transition I had installed from the bathroom to the bedroom was taken up and replaced with an ugly gold cheap transition, and the same style transition leading to the closet was not installed well at all. I got the nice padding and now I have two doors that won't open. This problem was not brought to anyone's attention and the install team was long gone when we discovered it. One good thing was my stairs, the stairs look amazing.

Carpet World was very reasonably priced and I like their work. I am definitely selecting them…read moreagain for future flooring jobs.