Excellent, thorough, and caring doctor and staff! I had a challenging condition...went to 6…read moredifferent doctors trying to figure it out. Was put on inadequate medication until I found Dr Seth Goodman. He and his assistant, Natalie, got me on the correct medication and guided me all the way through the process! I cannot say enough wonderful things about this doctor and staff!!

Dr. Goodman and his team are the absolute best in the business. From the friendliness of the…read moreoffice staff to the bedside manner of Dr. Matt (haven't seen his son although I'm betting he's just as amazing) is unsurpassed. He's attentive, thorough, extremely kind and friendly. Thank you, Goodman dermatology.

I will say this THE DOCTOR AND HIS NURSE WERE AMAZING!…read more I am updating this review from 2-4 stars as the office manager did call and apologize for her behavior and she did call my insurance and get the info that was needed for billing. I felt much better and more at peace with the experience and I have paid the appropriate amount and if you check in here - you do get a free gift so that was very fun! I love when that happens - always a nice little surprise. Here is why 2 stars! An employee walked in - girl at front desk "I'm here aren't I" My husband and I looked at each other - like what kind of place is this that the employee would be so openly miserable. Then people were walking in and out saying how they didn't want to open his car door because he was asleep. Come to find out, that's the pathologist who would be looking at sample. Regardless of why he was asleep in his car at 7am is none of my business and honestly, I don't want to hear that an employee came from LA and he is sleeping in his car. They have a new policy that you must have a card on file and you must pay your deductible at time of service. No one mentioned that to me - glad I had my credit card on me. I mentioned to the front desk that I believe my insurance prefix will change as we picked a new plan during open enrollment. She said, I will speak to my manger and call you once we know what to do. Okay fine. I call my insurance for something completely unrelated and mention todays visit. BCBS rep said "just have them call us and we will tell them what you are covered for on the new plan" Okay sounds simple enough Well, I call thinking I'm helping out and the business manager, Dahlia, huffs and puffs and tells me this is a HUGE issue and that I should have told them before I came in. I said "they said all you have to do is call them and they will give you the info" She said rudely "you just had very big surgery ( I was there 20 minutes as they scraped a needle head worth of what looked like a freckle on my face) and this will mess up billing". I said "okay, if you guys don't want to call, I guess we will deal with the mess when you want to get paid" she said "yep, guess so" JUST RUDE. I called back to get her name and told her I thought she was a bit rough - her response "I'm the office manager" I said "okay just needed your name for my message to the business. She replies "okay sounds good" Not a care in the world. Now I know why the guy came in all grumpy / if that's the culture and temperature in that office Again, surgeon, nurse and gal who helped me on the way out were great.

I keep getting double billed for a bill I already paid. I can't get a call back from billing or…read moremanagement. The AZ office is alright but everything goes through the LA office which is totally dysfunctional with horrible customer service. I also made an appointment with the AZ office that the LA office never set for me. I would not recommend this company!

Based on my full experience, I have updated my previous review…read more On 6/9/2026, I received a phone call from Arizona Dermatology Specialists and spoke with a medical assistant by the Name of Shannon, who informed me that my biopsy results were positive for melanoma. During the call, I was told there was no need for immediate follow-up because the biopsy margins were clear and that I should simply keep my annual follow-up appointment scheduled at a year. Because I have experience working in pathology, I requested a copy of my records and sought a second opinion. After reviewing the pathology report, I learned that the results did not indicate a positive melanoma diagnosis, as I had been told over the phone by Shannon. Naturally, receiving news that you have cancer is extremely serious and emotionally impactful. Learning afterward that the information provided to me was inaccurate was both upsetting and concerning. I contacted the office manager to discuss what had occurred, but at the time, no explanation could be provided beyond a commitment to follow up internally. My concern is not only the incorrect information I received, but also the process by which such significant results were communicated. Patients rely on medical providers to accurately explain test results, especially when those results involve the possibility of cancer. As a result of this experience, I have decided to cancel my follow-up appointment and seek future care elsewhere. I hope the office reviews its procedures to help prevent similar situations from happening to other patients.

The nurse Practitioner that I saw told me I had a couple of pre cancer spots on my nose, she froze…read morethose spots and told me she would write a script for a creme or something to put on it, plus I have itchy scalp and she also told me she would give me some shampoo for my scalp. She said she would write a script for Hydroxyzine, which comes in pill form. My appointment was on Thursday afternoon, I had to call on Monday as there had been nothing sent to the Pharmacy and then only for the script for the Hydroxyzine. It looks like I will have to call them again.

If I could give zero stars I would. My son had 10 TINY warts on his arm and the put this "beetle…read morejuice" on them. They did say the warts would eventually blister and pop. They was not the case. My 8 year old has been in pain do to a very bad chemical burn that has left his elbow raw and missing flesh!when we took him back in they said it was normal!! This I'm sorry is not normal. We now have to deal with aftercare treatment just so he doesn't get an infection. I will never recommend this place.

My grandparents and mom referred me here and I am so happy they did. Super friendly and easy to…read morework with.

UPDATE: I wanted to update my original review because Dr. Svancara reached out to me personally…read morewithin 24 hours and went above and beyond to make things right. He apologized, took accountability for what happened and addressed my concerns directly; which is something that is uncommon these days. Although the manager who caused my initial complaint was not there, I noticed an immediate improvement in the professionalism and attitude of the rest of the front office staff during my next three visits. To me, that says a great deal about Dr. Svancara's character and leadership. Rather than ignoring the situation, he listened, took action, and made meaningful changes. That level of care and commitment to his patients deserves recognition. I am grateful for how this was ultimately handled and wanted to give him the recognition he deserves. ----------------------------------------- OLD REVIEW: Good doctor, incompetent staff. I've been a long time patient and they canceled my appointment without sufficient notice and took zero accountability. The manager on duty Paula, refused to fulfill her basic job duties by simply listening to and investigating my complaint regarding insufficient notice. I approached her with respect however, I was met with a dismissive and condescending attitude. Rather than showing empathy or attempting to understand the issue, she seemed unwilling to look into it at all. The way this situation was handled by the office staff was unacceptable. I hope Dr. Svancara reviews any recorded phone calls and security footage so he can see firsthand how this interaction was handled and ensure future patients are treated with the respect and professionalism they deserve.

I would love to give this place 5 stars but unfortunately due to Paula at the front desk I can't,…read moreshe is very rude, unprofessional, and she is the ONLY reason I am giving this place 2 stars, and the ONLY reason I still come here is because Abby is amazing at her job, and that is the ONLY reason I'm putting up with Paula being so rude and unprofessional and short with me, consider getting rid of someone who is so rude to people and specially the elderly who I've seen her being short with.

After have been going to this clinic for a few years I was informed my regular Dr had moved on and…read moreI would be seeing a different Dr. I was very disappointed in this different Drs demeanor. The fact he was an hour late didn't start things off well. When he blamed the scheduling team I was a bit confused. No apology. I was lectured on the evils of the sun. During my lecture he looked around the room, rarely looking at me. Was in for a full body skin check...he looked at my arms, chest and legs. I never was asked to stand or get off the table I was sitting on for an exam. He bragged about his own sun protection and various athletic achievements. Since moving to Arizona 7 years ago I have routinely been seeing a dermatologist to guard against skin cancer and other conditions. This was the last time I will go to this office.

Only go here if you want to wait over 30 minutes before being seen. An appointment time should be…read morethe time you're seen. If a patient is over 30 minutes late they'd still be charged a fee and the appointment would be canceled. An appointment is made at the time the patient can make it, if the provider can't make it then the appointment should be canceled 24 hours prior.

I am over the moon, and back pleased with Dr Justo,and his staff…read more I had waited 4 months for my consult ( as you can tell by the wait time he is an excellent doctor to be so busy to have months for a consult, but after my consult it is smooth sailing scheduling for procedures). It was worth the wait. I had also scheduled with 2 other doctors for second, and third opinions. The opinions turned out to be exactly what Dr Justo explained to me. I chose to schedule my surgery for Ptosis with Dr Justo. I had Ptosis surgery on both eyes. It was a very short procedure, and my healing was amazing. I am so excited with my results. When I say excited, I mean EXCITED. The staff thru the entire process exceeded my expectations 1000% ! Dr Justo is so calm, very knowledgeable, and will sit with you answering any questions you may have. You feel as if you made a new Friend , add in the staff, makes it plural Friends! I would send everyone to this office. I felt I was in good hands!

I had an upper blepharoplasty performed by Dr. Justo about 4 months ago. Immediately after the…read moreprocedure, I could see that the incision above my left eyelid was visibly higher than the incision on my right eyelid, causing my left eyelid to appear larger than my right eyelid. At my one-week appointment, Dr. Justo's assistant, Mandi, removed my stitches. I was hoping to speak with Dr. Justo at that time to show him my concerns, such as the uneven incisions and the way my incisions were stitched up, which caused "lumpy, bumpy" scarring, as one his assistants called it. I asked Mandi if I had a follow up appointment with Dr. Justo, and she said "just if one is needed." After waiting for weeks for the swelling to go down (in hopes that with time, the incisions may line up more evenly, and that I would be able to see more of my right eyelid), I finally called Mandi to inquire about a follow up appointment to address my concerns. Mandi asked me to email her a picture, which I immediately did. She called me shortly thereafter stating that my left eyelid was definitely still swollen and to give the swelling at least 2 months before following up. After 2 months had passed and my eyelid incisions were still not even, and my left eyelid looked bigger than my right eyelid, I emailed another picture to Mandi who called me right away ready to schedule a second surgery. I let Mandi know that I first wanted to meet with Dr. Justo to discuss my concerns and to see what my options are before scheduling another surgery. She also let me know that I would have to pay a facility fee for the surgery. I told her that I shouldn't have to pay a fee for something that was not my fault. She then said there is always a facility fee, and then scheduled a follow up appointment with Dr. Justo. At my appointment with Dr. Justo, I first met with Dr. Justo's assistant who asked me what my concerns were. I asked her if she saw the picture that I sent, and she said probably, and again asked me what my concerns were. I showed her the uneven scarring, and then the lumps and bumps around the incisions, and stated that I wasn't sure if the stitches still needed to dissolve. She abruptly said, "They are not dissolvable stitches! Didn't you get the paper with instructions after your stitches were removed?" I told her no, and let her know that I was trying to determine whether the stitches were dissolvable as I could still feel them behind the bumps in my incisions. She told me that I should have been putting hydrocortisone on the lumps and bumps and to do so. She then took pictures of my eyes and then left the room. She returned to the room with Dr. Justo who handed me my before and after pictures, which included the picture she just took. Dr. Justo pulled himself right up to me closely on his stool and asked me what seemed to be the problem. I closed my eyes and started to explain that the incision on my left eyelid was higher than on my right eyelid, and I was abruptly cut off with him stating that he "respectfully disagrees". I again started trying to explain to him what I was seeing, and was cut off again with him again stating that he "respectfully disagrees". He then showed me the pictures and said that my eyes looked vibrant and that he would use my picture to advertise. I asked him if he looked at the pictures that I had sent, and he said he probably did but that didn't matter because he was looking at my eyes right now. I then tried to continue to explain, but was cut off stating that he wouldn't remove anymore skin from my right eye as it would only cause more problems. I let him know that I didn't want to have another surgery if that wouldn't help and just wanted to let him see what happened and to see what my options were. He gave me a large smile, shook my hand and left the room. Very passive aggressive and not willing to listen to patient concerns. After my experience, I would not refer anyone to Dr. Justo.

Amazing! Amazing! Amazing. Expert Dermitology service. Incredible staff all with top notch…read moreexpertise! Dr Julie and Shawna are simply the BEST and I, having had MUCH sun exposure, would know. I've been to 4 other dermatologists and this office excels in patient handling, expertise, and the finest care ever!!

Unfortunately this place has gone downhill. I had money deducted from my account without receiving…read morea bill. Then received a bill for over $1000. Their billing is SHADY and the billers are inept. The lady just kept repeating they sent a bill. They absolutely did not. So I received and paid my other bills fine, but a mysterious $300 was taken without a bill? The lady from the billing department just kept repeating they sent the bill. Well it's not in my email or text, so you took my money. On top of this my doctor left that I had for 6 years and the medical care has really gone downhill!!