Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

I am a newbie to homeownership and like all new homeowners, you do renovations. I had a contractor…read morethat put up a wall, dividing my room and leaving me a new utility room with no sprinkler. After talking to plumbers, I was told to seek out a fire sprinkler company. Metropolitan Fire Protection was great from the get go on responsiveness, price and service. They promptly respond to emails. They explained their cost estimates and discussed permit requirements. They explained the process and answered all of my questions. Their repairman was quick in removing the firehead and installing a new one. They also charged a lot less than their estimate. There are not a lot of fire sprinkler companies that do residential work. I recommend them.

They arrived quickly and fixed our burst pipe at a reasonable price. Very professional and great…read moreservice!

Had a gurgling toilet in my basement and David's team cleared the main sewer line and reset the…read moretoilet back in May. When the same symptom came back a few months later, I reached out and they came back out, properly diagnosed it, and fixed it -- no runaround, no excuses. Anyone can do a job once; standing behind the work when it doesn't hold is what actually earns trust. Honest, responsive, and they made it right. I'll be calling them for anything plumbing-related going forward and wouldn't hesitate to recommend them. My sincere thank you to you and your team Dave.

We suspected mold in our attic so we called Maryland Mold and Waterproofing. Nick came out did a…read morefull assessment, looking at both ends of the house and over a bathroom where is vents. He determined it wasn't mold. Gave us info to someone who can further investigate if we wanted another opinion. I was impressed with his professionalism and honesty. He could have easily lied and made a lot of money. I'd highly recommend them.

They waterproofed our basement and remediated the slab part of our house on another occasion…read more We've had two projects done at our house by them and we're very pleased. John and his crew are honest and trustworthy without fear mongering.

When we purchased our home in 2016 I saw their business card on the water treatment system so I…read morecalled them and asked if someone would come out to give me a "tour" of the system. I have never lived in a home that had a water treatment system and just wanted to understand what it entailed. Russell, the owner, was very polite, friendly and patient. I had countless questions and he took the time to answer them all and explained everything to me. I truly appreciate that kind of customer service!

We worked with Chris in sales and Adam for install on our new tankless water heater. Both were…read moregreat. Very friendly and helpful. They made an initial visit to understand what system was best for us and explained a few options so we could choose. Install was quick and Adam explained the system and setup. They even cleaned up and left the area nice and neat. I think we got a decent price and we would absolutely use them again in the future.

When I purchased my house 8 years ago, I relied on the guidance provided by a Mid-Atlantic employee…read moreand have never regretted it. Their service is provided on time and at a reasonable cost. For most of their regularly scheduled maintenance visits, they are so professional and efficient that I don't realize they've been here.

My wife and I have a 100+ year-old Baltimore row house that we bought in 2022 because we loved the…read morebrick wall and historic charm of the place, but we were having all kinds of issues with the floor and other parts of the home. We paid someone to replace the floor in 2022, but after a year, the LVP started peeling. They wouldn't stand by their work and instead offered to charge us for something they should've fixed at the time. Matthew from ACE Plumbing looked at the floor, identified the problem, and pointed out other (now obvious) issues leading that were leading to the feeling that the home was kinda falling apart. We initially asked for just the floor to be fixed, and other contractors only quoted us for the band aid solutions we thought we needed. However, Matt dug deeper and discovered rot in the siding, a leaking roof, and deteriorating walls, among other challenges. We chose Matt and ACE Plumbing over four other contractors because he was communicative, always available to answer questions, and proactive in giving advice that would save us trouble in the long run. Since we don't live in the home, Matt and his crew kept us up to date with photos and phone calls. As issues came up, he informed us of the process needed to resolve them. Throughout the entire process, we felt we were in the hands of professionals. Matt was able to describe the problems with our beautiful but old house, outline our options for a fix, and provide a timeline that worked for us. Another benefit was that Matt didn't just contract out the work we paid him good money for. He was on-site, getting dirty with his crew and taking videos to answer our questions. He wasn't just a glorified receptionist shuffling tasks to groups of unskilled workers. Professionalism was the hallmark of working with ACE Plumbing, and I would recommend them to anyone who wants to get the job done right!

Impressed with the entire process from calling to inquire about an estimate all the way through…read morecompletion of the work. Called A C E one day and Matt was here the next day with Mark. Together they diagnosed our issue; water pressure fluctuating up , down and sometimes off. The same day they obtained the pressure tanks needed and installed them. Matt and Mark were both professional, experienced, friendly and polite. We definitely have a new plumber. All done in one day with reasonable prices as well.

Steve and his crew are excellent. we used them 11 years ago for our pool deck and steps leading to…read moreour house. we rehired them to jackhammer out a pool skimmer and do additional concrete work around the pool. very skilled not to damage the skimmer and looks great with finishing off that side of the decking. the major project was a long winding front walkway incorporating the main front door and a side door and joining it into our driveway and then down to the pool. the other side they continued it down our hill creating a wall. in addition around our circle they built a wall with a cap and lights incorporated into the wall. the workmanship was superb. The cuts of all the bricks showed such skill. it took us 30 years to come up with a plan for the front and Steve and the crew did a superb job. so nice to drive up and see it when we return home. with Steve you are dealing with a true professional who is very easy to work with.never any confrontation. always willing to make any changes. I would use him again and I recommend him to friends and family.

This company was recommended to me. I called them twice, 5 days apart, for an estimate and no one…read moreever called me back. Disappointing.

Purchased my house just a few months ago in Annapolis and was experiencing severely low water…read morepressure with my well water. Never having had a well before, I didn't know where to begin and expected to pay hundreds if not thousands of dollars for a fix. The technician came out within an hour of calling, quickly found the issue - and not only fixed it while refusing any payment - but directed me to a different company for water cleaning services (that they did not cover) to alleviate future problems. Most highly recommend this place, and they will be the only ones I call for any future well issues I may have.

Typical Sunday of laundry and chores when I started hearing gurgling sounds coming from the pipes…read more Soon my faucets started to shoot out air and rusty brown water with sediment (if any). This is my first home with well water so I knew I was in trouble. I had no clue what to even look for. A neighbor got me in touch with Rogers & Sons. Nothing but great service from the crew. They showed up the next morning and were very polite & knowledgeable. The guys were able to diagnose the problem, get a new pump installed, and have running water in the house in just a few hours. Highly recommend!!