I visit my father in-law here once a week and have gotten to know several of the employees and they…read moreare all very friendly. The place is very clean, safe and the food here is very good. We always play pool and there are many other activities as well. He's very happy there which makes me happy as well.

my dad has been there for 2 years and loves it the people are so nice and friendly and the food is…read moregreat I recommend this place to everyone

Had the opportunity to meet with Rylan to discuss our families needs. A overwhelming process, that…read moreRylan made so much easier. We appreciated his helpfulness with answering all of our questions and making sure we felt at ease.

What's worse, a bigot or a coward? Thankfully, Ryland and Carrie don't have to choose. My father…read moreneeded a place to stay for a month after his hospital stay. Our agent set up a tour of the facility, during which Ryland showed us the respite room that was available. The next morning we elected to reserve the room and our agent sent in all paperwork and his patient chart. However, upon learning that my father had a history of mental illness, Ryland called and asked me a million questions and asked if he could meet him, to which I agreed. Multiple hours passed then Ryland sent a sheepish email to my agent saying that a resident's family had coincidently reserved the respite room while he was supposed to be meeting my dad but was "held-up". Does he really think I'm that stupid? Given the highly unlikely chance this was true, I asked if he could get him into an apartment, to which he replied "no". He explained that family has first priority, even though we were waiting on him to finalize the deal. I then emailed Carrie, the executive director, asking for clarification. She perpetuated the same implausible story of how the room was reserved. I then emailed her back, asking what options they had for apartments. If this story was true, wouldn't they take some accountability and try to work out a solution? No response to multiple emails. Just tell me the real reason why you won't accept him. Shame on you both!

It is an unfortunate event when one has to arrange for assisted living for a family member. That…read moresaid, if you do it, this is a very nice facility. It is spacious and they cook from scratch in the kitchen. Most of the staff have been there more than 10 years.

I had the chance to do a clinical here and see the staff work behind the scenes. I saw how the…read moreresidents are treated when nobody was around and it was pretty amazing. The staff was respectful and kind and treated each resident with dignity. This is a place I would feel comfortable having a family member live. The residents are made to feel at home and are free to make their own choices.The staff was amazing

This review will be fair but it will also be truthful…read more My dad lived at Nightingale Suites for 14 months. I placed him there because I had the unique opportunity of working next door at Springwood Retirement - independant living. Working next door gave me the ability to check on my dad daily. At first, things were fine. As the months went on, I started to notice the high turnover with caregivers and the QMAPS. I also began to notice that my dad's foot rests for his wheelchair were not being used on a regular basis. My dad became wheelchair bound due to having diabetic neuropathy - he was not able to feel his feet therefore, he needed the foot rests because he was unable to hold his feet up off the ground while being pushed in his chair. The fact that the footrests were not used caused him to drag his feet and his right ankle was repeatedly hit with the front right wheelchair wheel. I found a wound one morning, even though he was being dressed by the staff every day; they either didn't see it or saw it and didn't care and guess what, it became infected. The bad part about that wound was, my dad could not feel it either due to the neuropathy. Also, one morning I noticed his left elbow was extremely swollen and it had a scrape on it. When I asked about the injury, nobody knew what had happened. Additionally, there was one morning I went in to visit and noticed his carpet had a huge stain on it, to the right of his recliner. Upon looking at it further, I noticed that he had deficated on the carpet during a fall the day before; the fall occurred around 3:30pm the day prior and I was in to visit him around 9:00am the morning after the fall so, that mess had sat on the carpet for 18 hours. I ended up cleaning it up before I went to work. I then notified the director about the carpet situation and they had the carpet shampooed. My dad paid a lot of money for his care so I expected things to be better which is the reason for the 2 stars - things could have been better. My dad was also on insulin - 28 units daily, If his blood sugar was 150 or less, he was not to get insulin that day - 150 or higher, he would get his insulin shot. One evening I was visiting my dad, the QMAP came in to test his glucose, it was 150 therefore he should have not recieved a shot that day, he got the shot anyway and by the time I asked what his blood sugar was, he had given himself the shot - he was not himself for 2 days after receiving that shot. When I brought this issue up to managment, I was told, they would counsel the QMAP - the damage had been done at this point. There were also numerous times I found his medication in his recliner or under his recliner - medication management is one of the things that residents pay for, yet it was not being monitored correctly. Let me add, upon any concerns or compliants, the standard reponse is - "we will counsel that staff member" Now the fair part.....He did have a couple of good caretakers, he did enjoy the food and the company of the other residents. My dad was stubborn and would not push his button when he needed to get up to use the restroom but he also had advanced dementia and he was a level 4 which meant he was to be checked on hourly, I do not think that was happening and I say that because, I would be with him for a couple of hours at times and vary rarely would anyone come to check on him. I chose not to move my dad because he was so confused at times and I was worried that a move would cause him to spiral. When choosing assisted living for a parent, its hard. You never know what goes on when you are not there. Which is why I feel obligated to write this review and be as thorough as possible.

Our dads experience at Nightingale Suites went very well. His Care team was exceptional. they were…read morevery attentive we would recommend them highly to anyone who needs an affordable Assisted Living community in the area.

I've been doing this job for 6 years now and this is the first place in 6 years that has been…read moreamazing with bosses who actually are here for us staff and residents!! Highly recommend

My mom has lived here for 2.5 years and the care she has received is impeccable. Completely…read morerecommend this community because of the caretakers and the size of the community is smaller than many of the larger assisted living communities.

So far I am very impressed. I will check back in once my family members have been settled in to…read moretheir new home at Morningstar. My family was so pleased with the staff at Morningstar. They helped us every step of the way to move my sister and her husband into their new home at Morningstar. Tyler, Sean and Chad were knowledgeable and compassionate. The entire staff from the kitchen to the top was just amazing, they move couldn't have gone better. I feel confident that they will be well cared for.

I've worked here for over 4 years and I love everything about it. The staff all have their hearts…read morein the right place and all of the residents are like family!

Nice facility....too bad some of the staff does not match the quality of the newly remodeled…read morefacility. Upper management most concerned with their career path. Some resident assistants dread coming to work and it shows. There are several good employees, however the bad ones overshadow the good ones. Trying to get them to do all things youre paying for is a joke. Favorite response whenever a concern is brought up is " I'll look into it and get back with you"......from all people Ive talked to both in the industry and that have had loved ones in a facility, this is common place. Sad......would not recommend to put a loved one here.....

I stopped by this place to get basic information for my father in law. I pushed the button and was…read moregreeted with a woman screaming "Stop that!!!" Two other people were inside trying to get in to speak with the property manager. We all assumed we were accidentally pushing a residence call button. We were pushing #202. I called the phone number posted outside the door, again, I was greeted rudely. "Hello!!!" I asked if it was Morningside Retirement community & she said, "Yes, what do you want!!?" Yelling in my ear. I told her I needed basic information on availability and pricing. She again was rude yelling in my ear saying she only took appointments and was not on the property. She said her name was Kathy when I asked. Had a feeling she wasn't honest. Either way I would like someone from Corporate to reach out to me. If this woman is this rude to me I can only imagine how she treats tenants. No professionalism whatsoever and can treat potential tenants like that is unreal and should find another job if she is that mean & miserable! My email is chellenicole1@gmail.com

After reading numerous terrible reviews on apartments, especially moderately priced apartments,…read moreI've been very surprised at just how well maintained these older apartments are. There are a lot of features for the price and the owners, manager and maintenance person all seem to care about the renters. The people who live here seem to be friendly and respectful to each other. It's been a great place to live so far.