They installed my septic tank in my new home. It required a special system and they took care of…read moreall the process. They have a lot of knowledge and stand by their word.

Scoop was not only quick, fair and priced right, but he is also very personable. He did a very…read morequick job of my septic tank needs and we will be using him again on our other needs at our business, I highly recommend this company, 5 star experience!

I had a backup and thought I needed the septic tank pumped. I called Robby in a panic. He showed up…read moreearlier than expected and went to work. He informed me that my septic tank wouldn't need pumping for a couple of years. What I had was a blocked line. They cleared it quickly (it was less expensive than septic pumping) and cleaned up the mess. I'd been told by someone else that my drainfield would need replacing. Robby said it was fine. I was VERY PLEASED with the service and everything's running great!

outstanding job!! Very helpful and came when we need them at the last minute. very Happy and the…read moreentire team were very good Will use them again

Arrived in the window that they provided and gave me notice when they were on the way. Explained…read moreeverything that needed to be done and was able to complete the job quickly and efficiently.

CDS Plumbing is a nightmare. Be ready to manage your own project, check their progress, and call…read moremany times wondering why they are destroying your house. While they replaced our sewage line and it works, everything else was disastrous. What they did right: - Replaced the entire sewage line at a fair price. - Plumbing has worked so far. What went wrong: - Workers left doors/windows open with the A/C running. - Trash and debris were left everywhere; we had to clean it ourselves. - Cracked bathroom tiles. - Dirt and debris from floor work piled onto living room floors with no protection. - Concrete splattered on baseboards and flooring, causing permanent damage. The concrete work after plumbing was done by a different company. It was so uneven that floors and laundry room couldn't be finished. CDS "fixed" it by bringing the same company back, who sanded everything with zero protection. Our entire home was coated in concrete dust on ALL surfaces--furniture, vents, cabinets, clothes, dishes, pantry items, you name it. Cleanup was brutal. Six family members spent four full days moving out our home, cleaning everything off-site, laundering clothes and bedding, and washing dishes elsewhere. CDS only sent 4-5 cleaners who were reluctant and limited; the cleaning company confirmed CDS minimized staff and refused additional help. After moving back in, concrete dust continued to come through our air vents and settle on our belongings. Given that I have two children, I requested professional air duct cleaning due to health concerns. The owner was again rude and reluctant. We never asked for reimbursement for housing, utility costs, or the extra week displaced. Even so, CDS resisted. Dust continued to come through vents, forcing professional air duct cleaning for health reasons. The owner was rude, dismissive, and at one point said he would "not spend another penny," showing zero concern for our safety or family. Additional issues: - A worker failed to reconnect a pipe, flooding our laundry room. - Bathroom vanity measured incorrectly and is off-center. - Laundry room vanity installed at an angle; sink leans forward and won't drain. - I repeatedly had to inspect the home and property to find unfinished work and leftover debris, requiring multiple return visits. - Workers smoked marijuana in our backyard twice. Final thoughts: Plumbing works, but everything else was handled with zero professionalism. Damage to our home, unsafe conditions, poor workmanship, and dismissive ownership made this extremely stressful. Avoid CDS Plumbing if you value your home, health, or peace of mind. Pic 1: Bathroom vanity crooked and off the wall due to bad measurements. Last item left incomplete. Pic 2: Concrete spot in front yard left behind. Pic 3: Computer covered in dust after unprotected sanding. Pic 4: Bathroom items coated in dust. Pic 5: Bedroom floor left unprotected. Pic 6: Portion of kitchen/household items removed for cleaning; clothing laundered elsewhere. Pic 7: Cracked bathroom tile. Pic 8: Living room floor left uncovered, causing damage. Pic 9: Dust everywhere throughout the home. Pic 10: Pantry emptied and cleaned. Pic 11: Closet dust; workers questioned if cleaning was needed. Pic 12: Mattresses and large items removed; workers resisted sending help. Pic 13: Yard debris left; I had to call them back. Pic 14: Bags and children's shoes coated in dust.

unusual situation, unknown piping, documents wrong for building. With all this, they were able to…read morepump the tank with a lot of time and effort due to too much time since last pump out. They were very informative, efficient, and friendly. I would definitely recommend them for anyone who needs this type of service. Found the price acceptable due to the amount of time spent and the cost of diesel and two men for over 2-1/2 hours.

Send me a driver ALEX and he is found what he found, just some lid , pump it out and problems…read morewasn't solved. He said sewer line is clogged and We paid him $425. After this VERY HIGH level expert suggestion we rented Drain Cleaner, but after 6 hours cleaning, we still didn't get to the septic. Because ALEX is pumped out SECOND compartment , but not Main, he didn't found it and he not even open it. After this accident his boss is visited me in person, he said you have two septic tanks and you paid for one and one is pumped, so you must pay additional $425 for pumping out MAIN septic. He refused to pump out solids from main compartment. Now we have nice New Years gift from this company. Stay away from them

Nearly criminal pricing…read more My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I called another plumber I've used before and they quoted $250, so I scheduled them. When I called and spoke with Tim, he tried to explain to me how difficult of a job it would be to remove the toilet and clear the line. After questioning him, he admitted it would likely take under an hour. He then told me that he didn't quote $970 that he actually quoted $790 or something of that nature. I don't believe him over my mother and if you are willing to change your prices that quickly you know you're being unethical anyways. TIM, I'm a man of my word and I promised you a 1 star review. Stop ripping off senior citizens with your outlandish quotes.

Had a leak in my dishwasher and had to remove. Discovered the shut off valve was broken and had to…read moreturn off the water to the house. Called Brandon Plumbing and they were able get to my house is just a few hours. Had them replace all the valves under the sink, 3 in total. Also had them replace a leaking hose bibb that had had a small leak. Grateful they were able to get my water back on same day I called them. Total for the 3 values and hose bibb was $982.55.

Had a major back up with the plumbing. John came out that same day. He diagnosed the issue and…read moreoffered a couple of solutions. We decided on the knock out of the pipes with HydroJet. John came out the next day and completed the all the work. The Job was done quickly, neatly and professionally.

Received estimate to re-plumb entire house for $12,000. Technician missed simple fix of turning on…read morea shutoff valve. I called because there was no cold water in the master bathroom or at the outside spigot near that bathroom. The technician spent about an hour performing a full diagnosis but was unable to identify the problem. The bill for the diagnosis was over $300. At the end of the visit, he told me there were only two possible solutions: a partial re-pipe for approximately $8,000 or, preferably, a complete re-pipe of the house for approximately $12,000. After he left, I went outside and discovered that the rear hose spigot had a main shutoff valve attached to it that had been turned off. As soon as I turned the valve back on, the cold water was immediately restored, and the problem was completely resolved. The technician should have checked all outdoor shutoff valves. I was very disappointed that such a basic troubleshooting step was overlooked before recommending repairs costing $8,000 to $12,000.

We had our septic field replaced by these folks a few years ago. All went good with that…read more We've been trying for a week to get someone, anyone, at this company to call us back or book an appointment or act like they are in business at all with zero response. All we wanted was a maintenance call for what we thought was a full tank. Husband has called at least three or four times M-F during business hours and left messages, some labeled urgent and still --- nothing. If you want someone who will call you back or have a person answer the phone who can assist you with scheduling or relaying information either way, find another company. I'm not sure if it's the answering service that is the problem, or if it's the company itself that is the problem, but not being able to contact someone at all in a week's time is unacceptable. We called another company who said we have a different issue (not a full tank) which SHOULD be covered by our installers.....too bad we can't get them on the phone or in person. Find someone else to do business with.

We had a large wooden post fall and hit our outdoor spigot, which bent the pipe. We called and were…read moreable to get a technician on-site the next morning. Mike R. was our tech. Very friendly, knowledgeable, and not pushy whatsoever. He told us the fix was optional as everything was still functional, but we decided to go through with it anyways. He was quick and efficient and did a fantastic job! We also have used Russ in the past to help with leaking on our outdoor spigots a couple years ago, and he was fantastic as well! Better than better I love you better than better mommy and look at it PJs on then

We are extremely pleased with H.I.P. Home Service & Drain--again! This time for Hyram's expert…read moreinstallation of a bidet in our primary bathroom. He's installed a water softener, whole house filter, and tankless water heater for us in the past. He takes pride in his work and his expertise is second to none. That's why he's the only plumber we call--yes, he's that good!

Called at 7 am on a Sunday morning for a main line blockage. They were at my house by 9 am. Very…read moreknowledgeable and professional. Didn't try to upsell. Highly recommend.