CDS Plumbing is a nightmare. Be ready to manage your own project, check their progress, and call many times wondering why they are destroying your house. While they replaced our sewage line and it works, everything else was disastrous. What they did right: - Replaced the entire sewage line at a fair price. - Plumbing has worked so far. What went wrong: - Workers left doors/windows open with the A/C running. - Trash and debris were left everywhere; we had to clean it ourselves. - Cracked bathroom tiles. - Dirt and debris from floor work piled onto living room floors with no protection. - Concrete splattered on baseboards and flooring, causing permanent damage. The concrete work after plumbing was done by a different company. It was so uneven that floors and laundry room couldn't be finished. CDS "fixed" it by bringing the same company back, who sanded everything with zero protection. Our entire home was coated in concrete dust on ALL surfaces--furniture, vents, cabinets, clothes, dishes, pantry items, you name it. Cleanup was brutal. Six family members spent four full days moving out our home, cleaning everything off-site, laundering clothes and bedding, and washing dishes elsewhere. CDS only sent 4-5 cleaners who were reluctant and limited; the cleaning company confirmed CDS minimized staff and refused additional help. After moving back in, concrete dust continued to come through our air vents and settle on our belongings. Given that I have two children, I requested professional air duct cleaning due to health concerns. The owner was again rude and reluctant. We never asked for reimbursement for housing, utility costs, or the extra week displaced. Even so, CDS resisted. Dust continued to come through vents, forcing professional air duct cleaning for health reasons. The owner was rude, dismissive, and at one point said he would "not spend another penny," showing zero concern for our safety or family. Additional issues: - A worker failed to reconnect a pipe, flooding our laundry room. - Bathroom vanity measured incorrectly and is off-center. - Laundry room vanity installed at an angle; sink leans forward and won't drain. - I repeatedly had to inspect the home and property to find unfinished work and leftover debris, requiring multiple return visits. - Workers smoked marijuana in our backyard twice. Final thoughts: Plumbing works, but everything else was handled with zero professionalism. Damage to our home, unsafe conditions, poor workmanship, and dismissive ownership made this extremely stressful. Avoid CDS Plumbing if you value your home, health, or peace of mind. Pic 1: Bathroom vanity crooked and off the wall due to bad measurements. Last item left incomplete. Pic 2: Concrete spot in front yard left behind. Pic 3: Computer covered in dust after unprotected sanding. Pic 4: Bathroom items coated in dust. Pic 5: Bedroom floor left unprotected. Pic 6: Portion of kitchen/household items removed for cleaning; clothing laundered elsewhere. Pic 7: Cracked bathroom tile. Pic 8: Living room floor left uncovered, causing damage. Pic 9: Dust everywhere throughout the home. Pic 10: Pantry emptied and cleaned. Pic 11: Closet dust; workers questioned if cleaning was needed. Pic 12: Mattresses and large items removed; workers resisted sending help. Pic 13: Yard debris left; I had to call them back. Pic 14: Bags and children's shoes coated in dust. read more

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CDS was hired in January 2026 to remove and reinstall hot water heater and drain pan after mold remediation. After reinstalling hot water heater and drain pan on Friday, we awoke on Sunday to water seeping through the 2 year old newly installed wood flooring. We called on that Sunday and they sent out their plumber, Henry. He said water was not draining through the drain hole. Water was coming from condensation from the A/C unit. Henry said flooring needs to be pulled up and drain pan needs to be installed properly as it was the cause of the flooding. I talked to CDS manager and they called a Restoration service to come and dry out the flooding. Protegrity Restoration arrived that day with 6 fans and an industrial dehumidifier and says flooring needs to be removed to dry the concrete and insure no mold. On Monday I talked to Justin Cook, the owner and explained the problem per his plumber and the Protegrity recommendations. He said he would send his handymen to pull up flooring to totally dry.If handymen unable to reinstall, CDS will hire a flooring pro to do the job.The handymen sent by Justin said almost entire floor needs to be pulled up to properly dry. Justin is also sending Josh(the original plumber) to pull out the HW heater and drain pan and reinstall properly. We hired original floor installers to do the job. They said not all the flooring needs to be removed. Told Justin this and he said to send him the invoices when job is done. Final invoice amounted to $2650 for labor and $360 for materials and now Justin says he will not pay that as this was only a $600 job. I told him I felt that since it was his plumber who caused the damage, it doesn't matter the cost. His company should be responsible. My final conversation with Justin, he says he will not pay for the damage. I mentioned my only recourse is to talk to a lawyer. He became nasty and hung up on me. So, bottom line is that this company seemed concerned about doing a good job, but when things went wrong, they were not willing to back up their earlier promises. read more

Arrived in the window that they provided and gave me notice when they were on the way. Explained everything that needed to be done and was able to complete the job quickly and efficiently. read more

This month our natural gas hot water heater started leaking. So I did a little research on cost of the units; installation cost and warranties. I contacted CDS and they sent a representative out to assess and provide a solution. An estimate was provided which I considered reasonable based on my research and they were able to install the same day. Knowledgeable, prompt, efficient which is what I believe in. Got it installed and was able to submit for a Peoples Gas rebate. I would recommend this company. (Brandon area) is whom I worked with....... BA read more

Jordan explained the situation about the plumbing back up. He was very quick he let us know exactly how much did a wonderful job I would recommend them to anyone. read more

Extremely rude management combined with workers that do not do actual work. First the worker came in and dirtied my bathroom with his boots then they proceeded to tell me that nothing was wrong with my bathroom when there was a major leak that cost me thousands to fix after. They did not even do actual work and then they charged $125 for a service fee. They asked to pay via zelle to a wrong number then they call me 2 weeks later to tell me to pay via a different number. I tell them that the money is already sent to a wrong number and they still said that i owe them even though they were the ones to provide me with a wrong number. Also, Shortly after they left my bathroom was still experiencing issues and the leak got worse. I had to call another company that explained that the other guys did not know what they were talking about. Manager or owner named Justin Cook was extremely rude screaming over the phone to say that i owe them money. Never use this company, might as well do the work yourself and go to Home Depot. read more

Complete rip-off!!! My house backed up and I called several plumbing companies and those companies could not see us until the following week. We reached CDS and a tech came out Wednesday night. The tech looked at the situation gave us a price of $$$$.$$!! My wife said she needed to talk to me to figure out things. I called them Thursday morning @ 9 am and was told by Justin "the owner" that someone would be out around 4 pm. Around 4:30 we had to call them and they responded they are still coming out like 6-7pm. No one showed up that night. The next morning I was told someone would be out around 8-9am. No one showed until 12pm. My pipes were clear at the time of inspection. They used a fancy camera that must of cost $100,000.00 (you will see in the total) no clogs, nothing, in the house or to the city sewer line. They took a pressure washer to the pipes and cleaned them out. The techs were here for 2.1 hours. It cost $400 to remove a toilet are you effing kidding me?!?! So the total came to $2,678.00 for two hours, oh and plus 3% to use a card (who carries 3 grand in their pockets nowadays). I spoke to the "owner" and asked "hey since I had to wait a full 24 hours can I get a little off. "Oh man I wish I could!" So I hope your techs make $400 per hour because I sure in the hell don't. So please do you research and go with someone else!!!!! Stuart's plumbing is who I would have gone with if they were not booked for the next 6 days. read more

CDS Plumbing Services installed a new water heater in our home. They are very professional and courteous. They got a minor part needed for the new water heater quickly from Home Depot. Excellent service and I recommend them. read more

there were very helpful and the girl on the phone was respectful while scheduling for a tech to come out. They came out the same day for my running toilet and got it fixed right away. I would use them again if I need any more plumbing problems fixed! read more

My family and I have been without water for 3 days now. we had another plumbing company come out and they couldn't figure out the issue. within 10 minutes of being at our house, Jose was able to identify the problem and get it fixed. he was very knowledgeable and hard working. we will never use another company! read more