Great customer service. Super nice gentleman. Highly recommend. Very reasonably priced.

Failed to produce a workable key for my vehicle. After multiple attempts, no followup

Great locksmith who was there when I needed him. He had my locks fixed up quickly and did a professional job that cannot be beat! Thank you Jeff! :) read more

Jeff is very helpful, knowledgeable, honest, trustworthy, dependable, respectful, and very reasonable with his rates. He has integrity, so I highly recommend his services. Working with him was a much better experience than I had with his competition. ASAP Lock and Key is the best in Humboldt county. read more

Everything I wanted and asked for at a great price and a much quicker timeline than I thought possible, couldn't ask for more. I need a key since mine was lost in the morning. By the afternoon I had a new one and a feeling of confidence if this were to happen again. read more

I had an emergency with my buzz door at my work. Couldn't open the door to let customers in and couldn't open the door to let customers out on a very, very busy day. Jeff rearranged his schedule and was able to come and fix my door right away. read more

Call this guy if you need keys. He talks a lot, but he gets the job done when he says he will and at a good price.

excellent staff and service. were able to help quickly without up charging for the short notice. very dependable

All I can say is LIFE SAVER! Jeff really went above and beyond to make sure I was squared away with help even though I was almost 2 hours away in shelter cove! I would 1000% suggest his services and seemed very knowledgeable and confident to take care of any lock help...even if you're like me and lost your only key to the Jeep while being 300 miles from home and visiting a new area! read more

I was in a huge bind last week when I accidentally locked my car with the keys inside. I happened to have been sleeping in my car that night with my dog. The night was cold and the surrounding shops were equally as cold to me when I explained my predicament. Then I got a hold of ASAP Lock and Key. The gentleman who came to my rescue not only arrived in exactly 10 minutes flat, but he was super friendly and sympathetic. He was so sincere, in fact, that he gave me a discounted rate. I had had a really crazy day that day. To have this gentleman who runs, as I consider, a miracle business cut me a break really just made me believe in humanity. Live close to Fortuna and locked your keys in the car? Call ASAP Lock and Key like I did and then sit back and wait to be rescued! Thank you so much!! read more

Jeff is professional, capable, and reliable. I highly recommend him. He programmed my keys successfully and I'm back on the road because of him. Thank you Jeff. read more

Jeff is the best. He has been kind, helpful and quick each time that we have needed keys made.

Did he fix our locks? Yes. BUT during a pandemic, you would expect a few things: First, you would expect that someone would come wearing a mask. Jeff didn't. Then when I asked about it, he said "Oh, he'd wear one, but he didn't have one," and "he wasn't worried about it." When I asked that he walk around the house to the back door he was fixing, instead of through our home, he said "he didn't mind going through the house" and I said that I DID mind and had to direct him around the gate. Then, as soon as I was in another room, he repeatedly walked through the house (again, with no mask or gloves on) instead of going around the outside. I am not trying to sound difficult or extreme, but my sister's roommate caught covid because of a plumber that was asymptomatic, came to fix their toilet, and accidentally shed virus in their home. Look, I can't complain about the service. He fixed a difficult lock and our locks are now rekeyed. That part is just fine! But he also played fast & loose with his clients' lives (and those of our coworkers and neighbors, his friends, his family, etc.) by ignoring the state mask mandate, repeatedly blowing me off when I asked him to stay closer to the doors/walk around the outside of the house, and he came wholly unprepared to safely work in someone's home by having zero mask, zero gloves, and zero compassion and thoughtfulness. I am totally stunned at his lack of regard for the health and safety of his clients, and in hindsight, I should have just said "If you don't have a mask, you can't come in." In other words, if you are at all concerned about your safety, or know anyone (like we do) that is immunocompromised, older, or very young, DO NOT book anything with this locksmith until the pandemic has ended. read more

Jeff is an outstanding person and so valuable to the Fortuna community. I'm so happy to see him doing well in this business, such excellent service and knowledge. read more

I called in at 4pm on a weekday, and the owner happened to be in the shop. I was asking about when he would be open next so that I could have some copies of a key made. He told me that even though he closed at 2pm, if I was headed his way, he would stay in the shop so that he could make my keys for me. He told me to just knock on the door when I arrived. I showed up at around 4:15, and knocked on the door. He was very kind and happy to help me out. He quickly made me three copies of a key, and when I bought some key rings for them, he offered to place them on the rings for me too. He even taught me a little bit about the key I brought in. It was a key to a fireproof safe, and he explained to me that the code etched onto the side of the key lets him look up the type of key and the exact cuts to make to create a duplicate. He is very knowledgeable and really cares about his customers. I will continue to go through him for any of my lock/key related needs! read more

ASAP Lock and Key - Key copies and keychain labels - Keys & Locksmiths Near Me - Fortuna, California

We had several locks re-keyed by Jeff at ASAP this morning and couldn't be happier with the service. He showed up on time with a warm demeanor, carefully confirmed our needs, and finished the job quickly. (All keys and locks work smoothly) Jeff also took the time to explain some nuances relating to our older locks, and fixed a sticky door while he was here. It is clear that he takes pride in his work and in providing a high level of customer service. read more

When these people say A.S.A.P. they are not messing around. I called this morning because I lost the key to my car and needed a new one made. He pulled up in front of my house while I was still on the phone with him. He said "I'm here", I said "I see that." Of course it probably didn't hurt that he had just finished a call a few blocks away, but come on people, this just doesn't happen. I was a wreck from what I'd been through and Jeff was so nice, explained things so that I understood and really helped calm me down. I had my two new keys in under 20 minutes and at a VERY reasonable cost. I couldn't have been happier and if you need any type of key service, this is the place to call. Thank you so much Jeff. Sincerely, Joan Sanders Fortuna, Ca. read more

Jeff from ASAP provides us services for our commercial office and retail building. He manages a master key and sub key system for the building, and is always knowledgable and very professional. He also rekeyed my new house for me as part of my home warranty program when I moved in! I would recommend him for any commercial or residential client. read more

Jeff is an amazing human being.. I submitted a request with my insurance and got a text saying ASAP Lock and Key would contact me within 24 hrs to have my house rekey. I swear 10 min didn't even go buy when I got a call. Jeff was at my house within 20 min. He is a professional and gets the job done. Thank you so much Jeff. Wishing you a life time of success.. read more

Super quick response! I called at 3 pm-ish and Jeff was at my house within an hour. Replaced all of my exterior locks and gave great security suggestions. He was fast and efficient and I paid a very reasonable price. Super nice guy! Thanks for the quick work! read more

I cannot give Jeff enough stars. I lost my car keys 2 hours south of Fortuna, in the woods, and Jeff made the drive down ON A SUNDAY and saved our weekend. He was as quick, professional, and courteous as he could have been and I cannot recommend his services highly enough. Thanks Jeff!! read more

Jeff was able to work me in at the end of his day on the same day that I called him. He was able to remove a double cylinder deadbolt that I had SEVERELY mangled trying to take it off myself. He was awesome!! His customer service skills are amazing and he generously took the time to share his knowledge and experience with me! I would highly recommend him and only wish I had more locks for him to fix! read more

Kind, prompt, helped out and did a thorough great job. Highly recommend!

Thank goodness I went to see Jeff at ASAP Lock & Key; he saved me over $100 that I would've paid to the Ford dealership for reprogramming my car key. Jeff was incredibly friendly and nice, and I would highly recommend him. read more

I didn't purchase any assistance from Jeff but while talking to him over the phone he actually gave me a ton of great advice to save money in my situation, whereas all the other companies were giving me inflated quotes. I would trust this man any day. read more

Awesome dude. The crazy thing is i called him and he happened to already ne on my street talk about asap. Got house open in 15 minutes and even gave me an extra key! Thanks and hope your knee feels better read more

My friend visited the beach&had a break in! Got keys and paperwork(address etc) Later the car was stolen and they arrested female driver with drugs in her pocket.CHANGE THE LOCKS if this happened to you.these folks will return! Jeff at ASAP is going to take care of all the details,honest & on time read more

Jeff from ASAP has just left after fixing the lock on my front door. He was prompt, efficient, knowledgeable and friendly. Perhaps part of my previously unsatisfactory experience was communication difficulties with the answering service. ASAP has been redeemed and I would now recommend services. Just keep trying if message response is slow. read more

Horrible, could not change my ignition, could not make new keys for my door. Broke my automatic lock button, did not reinstall my door panel correctly, all he did was find a similar key that will unlock the door but not lock it and charged me $90. Blamed it on my truck, it's a 1995 Chevy Silverado, pretty common. read more