My experience with Steve was really great he opened my door Within 5 minutes very professional very kind and understanding please please use this company you will not regret it if I can give this company 10 Stars I would thanks Steve read more

My assistant googled "Burbank Locksmith" and found these guys online. Unfortunately she didn't look at the yelp reviews before having them come in for a job. We needed some locks placed on some cabinets in my surgery center. when he got there he told my assistant that it would cost $100 per lock, and we needed 5. I asked him how long it would take per lock and he said "what does that matter." He finally told be it would take about 20 minutes. I then told him that i thought $100 per lock was outrageous. He asked me what i did for a living and i told him a was a surgeon. he then asked me, "How much do you make an hour?" I regrettably engaged him in a debate about the difference between putting someones finger back on and placing a lock. His response was, "So you think you're better then me?" After i told him that we will look for someone else and asked him to leave, he called me an asshole in front of my entire staff and the walk out, damaging a wall. Talk about unprofessional. These guys are a joke. STAY AWAY. read more

I had a great experience yesterday with Lucas from ASAP Locksmith. My front door lock had suddenly stopped working. Lucas came promptly to fix it. He called me first to let me know what time he would arrive, then texted me as he got closer to be precise about his arrival. Lucas explained the problem to me and described a couple of solutions. His first option was to attempt a repair which was the less expensive choice. He explained that if the repair wasn't possible, it might require replacement. He was able to quickly and expertly repair the problem. Lucas and his assistant, Avi, were polite and professional. They charged me a very reasonable price. I am extremely satisfied with their work. read more

I got locked out of my apartment called the first number that came up on my search, gave address was here in 25 min after 4 min unlocked paid and on his way very professional came with a mask on and really tired to get me in my place i never write reviews but I want other poeple in this need to call these guys they were great read more

I am beyond glad I found Alex, and ASAP Locksmith. They were able to come out almost immediately and Alex was super professional, knowledgable (I had a few complicated key / lock issues to resolve), very expeditious, and just an all around nice guy. I will not call another company in LA again! TEN STARS! read more

This was a horrible experience. I was quoted on the phone that it would be around 50 bucks. The guy was late, called me several time and told me that he couldnt find the address. I repeated over and over again the address. when he got here it turned out to be 100 bucks. By that time I just wanted to get it over with. I wish I had read the reviews, I was matched with them with A.A.A. MOBILE, another con job. Please do not use this company it is horrible. read more

Great service. Came out on time like they said they would and got the job done for a good price. Nate, the tech that did the job was very nice. read more

Came by after work! Within minutes got copies for my motorcycle keys (special type of key) and house keys! Easy, fast and pleasant - a must !! Thanks guys ! read more

Horrendous experience. Guy who showed up was rude, had an attitude and it took him over 45 mins to eventually just break the lock which was a standard door knob. He kept increasing the price as well. I see glowing reviews here but for me it completely was an unprofessional and shady experience. Your call! read more

Unfortunately i locked myself out of my apartment complex and was unable to get service from my apartment mangers. I called ASAP Locksmith and Steve was here in no time. He opened my door in the matter of seconds and got me inside. This all happened around 245am so you can imagine how stressed i was. I highly recommend this service. Fair prices and great service! Life savers! read more

Full credit to ASAP for getting out to our house very quickly - within the hour of having called them. The service rep on the phone was very pleasant as well. In about 30 minutes they had repaired the broken lock and all seems to be well. However, as with any service such as a locksmith or plumber, one never really knows how the final bill is calculated - despite having asked several times upfront. The call out price of $35 seemed fair enough, but, as always, the "labor" was totally subjective and not by the hour. In fairness to them, its impossible to predict just how long any repair will take, however I would have liked to have seen a bit more up front clarity as to how the bill would be calculated. There seemed to be different explanations as to how this was determined. Overall, I would probably consider giving them another try. At the least, they seemed friendly and punctual. read more

I work in an office in large building that is shared with apartment,s which houses several senior citizens. My key wouldn't go into the key hole (seemed like someone tampered with it in trying to break in) so I called to get the lock fixed and was told someone would arrive 35 minutes.. Lucas was excellent in communicating with me and arrived sooner than expected! Some of the older residents were just anxious to get inside to their home but he was patient and attentive and very extremely helpful. Thank you Lucas! read more

I was locked out...and needed a locksmith asap. Called and a guy named Lucas showed up. Amazing customer service. Friendly, professional, and fast service. Went above and beyond his duties. Amazing !!! Amazing!!! If you ever have this type of crisis call Lucas!!! You won't be disappointed. Thanks again Lucas. read more

On a Sunday that we were in bad need to change our door lock, Leo and ASAP Locksmith came to the rescue with their 110% service! Thank you ASAP for a job well done and more importantly, for giving us peace of mind! We now know we can count on your Team the next time!!! read more

These people are awful human beings. I was frantic when I called them, but PLEASE notice that most of these reviews only have 1-2 reviews per profile. That's not normal for yelp. A few here and there yes, but not this amount. Here's the story: My mother in law was stuck inside her home because she has one of those inside locking locks. It's a special Medeco lock worth $600.00 I called this service and I told them it's a special lock. I specifically gave the brand name to make sure that they know this is special. They said they can do it. Guy came out fiddled with it, tried to pick it so on for 10 minutes calls me and says he needs to drill. I'm telling him it's a 600 lock and I don't want that please leave. I I was nice and courteous..at first. I said it's a specialty lock, I understand if he can't do it. If he wanted to charge me $15.00 at that point I wouldn't care or be upset. It is what it is. But then....what he proceeds to do is continue work. I call the ASAP locksmith I say what's going on they said they'll send me someone else "with more experience". Mind you guy A still continues work! I call ASAP again I tell them you know what forget it I don't want to use your company and then Jesse tells me I must pay $75.00. "He shouldn't have to do work for free" and I said WHAT WORK? She said he opened one lock for me. HAHAHAHA that's a big lie because theres one Medeco lock that's from inside. She can unlock all the other locks they're normal. So what am I being charged for. So I proceed to go off on her and tell her I'm telling you to cancel the service and she says well maybe the more experienced technician can do a better job. But I'm telling her I don't want to use YOUR COMPANY. We go back and forth and she says well you'll still have to pay $75.00. Sounds like she's grinning ear to ear. Its like talking to a wall. Meanwhile I'm getting calls on calls from this guy who still will not leave. I called the technician back and I said I told you to leave why are you still there? He asks me if theres a back door. Are you freaking kidding me? He tells me they're professional lmfao. I threatened to call the police and he said "oh okay what's that going to do? are you going to pay me? I'm not going to leave, you give me 75 and I'll leave"...is that supposed to intimidate me? I felt like I was talking to someone from the old country. Thankfully the guy left as I was on the phone with 911. No joke. I legit was on the phone with 911 telling them this man won't leave and I told their company that I don't want to use their services. And just now I get another call from another technician. They just keep sending them to you! And he said I still need to pay $15.00 for a service call. Its unbelievable what these people will do. Trust me. Don't call them. Now they are bombarding me with calls telling me I have to pay them money for 1 hour worth of work. I had to block their numbers. Scummy people. If you cant do it that's fine. If you wanted me to pay $15.00 for showing up then just say that. But don't tell me I owe you 75 bucks because YOU cant get the job done! This is why I specified what type of lock it is. read more

If I could give 5 negative stars I would. This place has poor service and give false quotes to back people into a corner to use their crappy service, which I'm quite sure is the only way they get customers. I lost the key to my Honda Civic and over the phone I was quoted $120.00, I repeated the price back to them 3 times and the man insisted. We set up my appointment... they said they would come to service my car at 7:00PM when they gave my initial quote at 5:00PM. Someone from their call center called me at 6:45PM amd told me someone would be at my house at 7:30PM to 8:00PM. I said fine. They called me to alter the times two more times, telling me that they were 15 minutes away and thus no one ever showed up. So, I reconfirmed the price for fear of the inconsistencies with the time thus far. They have the same person that quoted me $120.00 to call and try to convince me that I heard wrong... ugh no, I didn't. But, I told them, in an irritated tone by now, "just get someone over here I have work in the morning!" They agree to get someone to my house. I get three more follow up calls about this price I "misunderstood", again I tell them "get someone over here! I have work in the morning" and this unprofessional poor excuse for a business hangs up in my face. So, I called them & screamed my head off... they wasted my time waiting because they are unprofessional and misleading liars! Save yourself the headache and go with any other business! DO NOT WASTE A MINUTE OF YOUR LIFE ON THESE IDIOTS! read more

Locked myself out of my apartment and they were the best price around. Alex was a great locksmith got me in into my apartment in less than 2 minutes, couldn't of asked for better service! read more

Please look at my review history. I love giving great ratings, but this company is a complete rip-off and they don't deserve one! They take advantage of the fact hat you are in a desperate situation and need help. I blame their company's answering service, who quoted a drastically different price than what I paid. Their tech comes and quotes me $200 to break into my bottom lock, not even the deadbolt! Company is a rip-off do not use. Use a different company! read more

Alex came within 45 minutes from our call and less than 5 minutes later we were back in our apartment. Thank you!

Lucas was fast prompt. Have iMessage updates and made sure to not damage lock. Came after hours. Top notch. read more

What a great locksmith company! They were efficient, Helpful and very easy to deal with. Steve was really great! He was explained everything! Thoroughly. I've used them before and I will use them again!!! read more

Don't trust their quote, he told me 75$ for one simple lock, arrived here and charged me 150$! Together with other fees came out to be 200$! Real dishonesty right here! Bye read more

Terrible service !! I had a lock with the passcode on it and the battery was dead. The guy was sent to fix it didn't know what he was doing at all he just took everything apart then after an hour he told me he doesn't know how to fix it. then said he won't leave until I pay him. So I didn't get my locked fixed and still had to pay them!! read more

Extremely helpful, great service and fast same day appointment scheduling. Steve helped open my safe in no time at all, will definitely return again if ever in need! read more

The best locksmith so lovely and fast. Def will call again if I'm a derelict and get locked out again.

If you get locked out, call them! They were fast and great. We were in our house in less than 5 minutes! Great business.

Rom was extremely professional and friendly. He replaced two locks in my unit. I will definitely recommend them.

Great service! Steve was great and very timely. He was very informative as well, also gentle with the car

Very Professional! Wore a mask, answered all our questions, and was very nice! Did a great job, would recommend!

I had a front gate latch that wasn't working. The technician was very nice and told me I needed a new lock cylinder. I don't know much about locks so I assumed he was correct. It was over $200. I paid, he swapped the lock, but it didn't lock properly still. I called and he came back and installed a new latch (which would have been much cheaper than the new lock) and the gate locked for about a month and a half before the latch stopped working again. I called to ask them to fix it and they said they only offer a one month warranty (who offers a 1 month warranty??) and when I pressed them they said that the technician who did the work wasn't with them anymore so they would need to send someone else and charge full price. read more

Sean was a great help by unlocking our door and being very friendly. He was fast as promised. Thank you Sean!

I called ASAP Locksmith and a gentleman arrived with the company in a timely manner. He asked me to take him to the locked door in question quickly because he said he was running late for another client. He took a look at my locks and said something along the lines of, "Since there's two locks (or twin locks or something like that), it's going to cost $75." Mind you, when inquiring on the phone, they told me it'd cost 19.99 or more, which is honest, but good Lord was I hoping for the impossible scenario that it might be as cheap as 20 bucks. I confirmed with the gentleman, "$75 for everything?" He said yes. I let him do his thing and I walked not far off to my car to get the money. I came back a minute later and he was already done. He looked at me and said, "Okay, that's going to be $225." Not to be crass, but my rectum did that thing it does when I'm in a scary situation, like getting chased by a grizzly bear, getting a gun pointed in my face, or being asked to hand over more money than I currently have to my name for a simple operation that takes no time at all. Called the dude a liar. He reluctantly charged me $150 instead. I have him $180, expecting change-which he didn't have- so I gave up and just ate cashews for the rest of the week because it's cheaper than going out and buying groceries that will actually sustain your living and breathing human body. I'm a dipshit but, also, the man that ASAP Locksmith sent my way was a swindler who cheated me. Next time, I'm breaking through the window and replacing the glass; I'm sure it'd be a more affordable option. read more

First class service from Lucas In and out in no time, at much affordable price than anybody else around. Call these guys when you're locked out! read more

Great service! Very professional and fair. Avi was amazing and was always on time. Highly recommend this service.

ASAP locksmith is really fast I got locked out of my house and I needed to change my lock anyway Zack showed up in 20 minutes and got be back in. I'm highly recommend this locksmith to anyone. Thank you and I will use you guys again if needed. read more

Steve did an incredible job with our lock out! A little pricy but definitely worth the money because of how fast he was. Very professional guy! read more

I recently moved into a new home and needed my locks changed. I called ASAP Locksmith and had them come out to my home & change the locks for me. They came fast & did the job well. Very professional and affordable. Will definitely keep them in mind for the future. read more

ASAP Locksmith - My code lock - Keys & Locksmiths Near Me

Horrible customer service. Locked my keys in my car and called them because they were "highly rated" and promoted the acceptance of credit cards, which was big because I do not carry cash. Guy shows up high as balls and says he needs cash because he didn't bring the card reading device. He then process to laugh in my face as I complain that I have to drive 3 miles to the nearest B of A atm... please go ahead and use this company if you enjoy dealing with children.... read more

Rome was absolutely amazing!!! He was extremely helpful and patient with such a hard lock that I had. He SAVED THE DAY!!!

Locked myself out at 4am and I was freaking out cuz I had to be somewhere in an hour. Brandon was over in 30 minutes from the time I called and was able to get me in my house in 5 minutes so I wasn't late. Super nice and really fast. Thank you again Brandon! read more