Level Up ran a new seamless gutter to the front of my home. Throughout the process of matching the…read morecolor, installation and cleanup, the level up crew were always friendly and professional. Timely communication from Isacc and Billy was an added benefit. I would recommend Level Up to anyone considering their services. SamT.

If I could give this company a zero I would. Do not hire them. They give you a very low estimate…read moreand then do a really bad job of re-roofing your house. I had to have a new roof put on after the ice storm. They did not take out a permit so there was no inspection. Emmet County opened up a investigation so an inspector came out. He confirmed that they had not done a good job. I messaged the owner three times last month with no reply. I finally called and a man did come out and went up and said that definitely there were things done wrong and he would be coming back to fix them with the inspector. He didn't know when so I'm going to have to call them again to get a timeline. Do not hire this company.

R Factor of the North is an excellent roofing contractor. We had shopped several different roofers…read moreand R Factor provided the best quote for the roofing material and services to be provided. They came highly recommended by our now-retired remodeling contractor who has done several projects for us. He still uses R Factor for his own buildings. The on-site crew was excellent. They cleaned up the property every evening before they left for the day and I never found so much as a nail after they left (it helps that they use a big rolling magnet). The crew would take time to explain to us what they were doing and what was wrong with the current roof (part of one roof had dimensional shingles that had been installed in the wrong pattern). Another part of the structure had sheathing boards that were over 100 years old; some boards had damage that they quickly fixed at no extra cost. They also made sure that my weather station and weather vane were reinstalled in the proper orientation. If they left at the end of the day and a section of roof wasn't completed, they would tarp the unfinished section to avoid any damage if rain should occur, even when precipitation wasn't forecast. In all fairness, three of the four workers were the offspring of the company owners, so they knew their family reputation was at stake. The owners were excellent, also. Ted and Trisha were very good at explaining what needed to be done and in helping pick appropriate colors. Before the project started we decided to change the drip edge color; Ted made a special trip out with samples to make sure we had the proper color. There was good communication throughout the project. We had a quick response for our request for a bid. If we had questions and they were not immediately available, they would return our call promptly. I highly recommend R Factor of the North and would definitely use them for future projects. Finally, if you are concerned about some of the older, negative reviews on other sites, know that those reviews reflect the previous owner. Ted and Trisha purchased the business in January 2022; reviews before that date should be taken with a grain of salt.

I am so impressed with R-Factor of the North. They completed my roof ahead of schedule, everything…read morewas cleaned up beautifully, and the communication and follow-up has been incredible. Extremely professional and very caring. Highly recommend.

Owen was great to work with. Super responsive and reachable always on his cell. Good quality work,…read morecame back to touch up a few things. Reasonable price. Showed up when he said he would. Can't ask for much more. Would recommend.

They never were able to make the scheduled time for the estimate. They never ended up reschedulingread more

I'll let the photos state what type of workmanship they are proud of. As far as Tevor Mitche I was…read moretold they use their own crew. A couple guys I spoke with only been in Mi. for a week, contractors and will return south in a week. Looks like w/o documentation from NE for ea. person you assume the risks if someone falls off your roof. Top tier costs at Hot & Now service.

From the start of this project Killen the salesperson to Mike the project manager and everyone in…read morebetween went above and beyond. Despite one small set back with scheduling which was dealt with and fixed within hours, these people who work for this company did what they said and did it with pride and honor. Calls were returned when they said they would call, texts were answered on Saturday and Sunday. We have done enough work on 3 houses to know the difference with a company that cares and a company that cares less. Brava Brava. I would use them again and certainly will recommend them to anyone who asks. Great job guys!

What a great company to hire. So professional, great/fair pricing, quality work, and accommodating…read moreand in every way. We had an addition put on our house and Lance was a great find! He and his crew were all of the aforementioned. They constantly went above and beyond our expectations and his recommendations for other trades were spot on. I will use him again and recommend him to anyone doing any type of building. Great guy/ great work, fast, Knowledgeable and constantly with the level out to make everything precise.

From the owner: Northern Mitten Building is a carpentry based family business from the Otsego county area. We have…read morebeen in the trade for going on 10 years. We deal with everything from cleaning gutters and scraping snow off roofs to framing additions and shingling roofs. Whatever your around the house needs are you can call us. We will match any competitors estimate. Don’t get the contractor that says “looks good from my house” Call now for your FREE estimate. “