I walked in looking for one certain thing and left with with way more than I expected, there is a worker named Alex I believe service was amazing he is very much a good sells person he recommended things he thought I would like due to the product I was looking for. And honestly the products he recommended are amazing most definitely would be coming back due to his customer service need more workers like that! read more

Customer service is great, quality of products are good. Prices where great at first but now they suck! There kios machine is always changing and the machine shows different prices then there website. Don't get me started on Illinois taxes. Illinois is robbing people. This was my favorite dispensary but I guess I will look else where now. Lastly, my favorite weed was Lemon voltage and sadly it's gone and Assend does not have any Sativa when I visited today. read more

Ascend Cannabis Dispensary - Midway - This was an item that I wanted and was shown on the site on my phone. When I got to the dispensary, the workers said they don't have a 10.5 - Cannabis Dispensaries Near Me - Chicago, Illinois

Everytime somdthing has gone wrong they have always fixed it right away and always make up for it extra. Nancy is All around amazing! Her customer service skills and smiling face always make my day! She actually talks to me like a friend and calls me by name! Absolutely wonderful!!! She is always so fast and can actually use a computer fast and efficiently!! read more

I paid $59 for some shake smh not even a blunt.they take weed from you,and I understand medical marijuana shit but does assholes are not walking in dying I'm pretty sure they could wait their turn read more

the customer service alone deserves 5 stars. i frequent this dispensary and every time i go there, EVERYONE is friendly. the people who check my ID, the person at the register, security, EVERYONE is so nice and sweet and helpful. love their products. it also never takes long for me to get what i need, im usually always in & out. lovely dispensary, i love all of the Ascend locations but this one for sure is my favorite and the only one I go to now. read more

Educational Bud Tenders, Good menus and prices, Great location, I have frequented this location many times. read more

This was my first time here. I was looking for somewhere closer to my house. Erika and Jordan were amazing. Honestly, the whole staff was very helpful and very nice. read more

Super knowledgeable and friendly staff. They like to share what they know and educate. They helped my friend pick out some supplies that were just what they were looking for! There's definitely a post-work rush and the line will be longer. Also the payment situation is very weird. See my tip for more details. Basically, it's a cash or debit card only situation and when using a debit card, it's really just an ATM charge. read more

Terrible. I paid $65 for a full gram cartridge and it was broken. Adding insult to injury, they wouldn't help me at all and told me to contact the cultivator via email to get my money back. Waste of time and money. DO NOT GO HERE!!! read more

Williams customer service is the worst customer service I've ever experienced in my life. Ever since I've been buying from this particular dispensary, and when I am service by William, the guy with the dirty blonde ponytail his lack of customer service baffles me. He lacks energy. Seems like he's just there because he needs a job . He was offering people to leave him a review then I notice he never asked any of the minority in a store filled with customers. I wish I could speak to his supervisor. He gives you a vibe as if he having a bad day and wants you to know it . Just bad vibes all around. Definitely gonna recommend people shop else where. read more

This establishment doesn't care I was threatened by a security guard I would get shot 2 days ago Memorial Day sale hells bells 33.75$ I get there they tell me it's $113 I pay assistant manager Shannon says I did get a discount not true I'll never go there again that was the final straw I've been going here for a year read more

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Kathleen was very helpful..I went there to get something to help me with my insomnia and she was very knowledgeable about the different items and strains.. Kathleen was very friendly and she was patient with me & willing to answer any questions I had..plus the items she recommended worked great..I definitely will be going back.. read more

Ascend Cannabis Dispensary - Midway - Edible Gummies.. - Cannabis Dispensaries Near Me - Chicago, Illinois

I'm truly disappointed with my visit today. I been going to this place for about 1year and some months. The staff has been great and they know me by name. I kinda wish they had name tags so I could know them by names. But today I go in scan all that jazz and go to the back to be seen. So lemme get the holy grail he writes holy grail on the bag puts bag through window bag comes outs he staples it up sends me on my way. But I get home and it's not what I ordered so I call. They like no refunds and exchanges but once the bag is open it can't be opened until u get which is the law. So how am I suppose to check? They offered 15% but two of your workers messed up my experience it's sad. Like the crazy part is I been tipping that's why I'm blown and that return policy prolly needs some adjusting. Especially when the worker is in the wrong! read more

Ascend Cannabis Dispensary - Midway - Ask u can see - Cannabis Dispensaries Near Me - Chicago, Illinois

It's expensive but it's medicine. Would find a new place if I lived nearer to one. Would like to see if MOCA has better products. Very new to this medical stuff, I'm just observing the change from medicinal into recreational over the next few months into 2020. My hope is prices will go down for medical when this change happens, or I'm going to be struggling. Though if you're only smoking flower, this place will be good for you. Edibles are the most expensive things on the menu for what you get from them. Gummies need more potency. read more

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My preorder was sold out when I arrived despite making my order 11 hours prior. They did nothing to accommodate just offered to sell me something more expensive. The last few times the product has been very disapointing read more

My wife and I came to Chicago for our honey moon. It was her first time in Chicago, so what better time than when it's finally legalized. Upon arriving, everyone was really nice and very helpful. The touch screen menu options helped out, and the array products were great. We will definitely be returning! read more

I ordered online, walked right in and they had my order ready. I even added the special deal they had going on to my online order while I was there. The staff were all friendly and patient. I would go back the hour drive based on reviews I'm seeing about other places. This is the spot! Nothing presumptuous about it! Though I was a little confused by the ordering process, because with a first timer discount and having added the deal, my total ended up being different than how it looked online. I guess I can chalk that up to being my first time, but it would've saved my guy a trip to the back if I could've added the special deal to my order online. I also signed up for rewards points but I was told they aren't (yet) shared between locations! read more

We found Ascend on our semi-annual trip to Chicago. It's very close to Midway, making it very convenient. The wait was short and the staff was courteous, friendly and knowledgeable and the dispensary is clean and well-designed. We developed a routine of heading to Ascend after we land, buy the edibles that were recommended and have some before we head over to Giordano's Pizza. By the time the pie is served, the edibles have kicked in and the pizza is even tastier! We call them "flavor enhancers" for good reason! Afterwards, we head out and drive to our Wisconsin destination! We also suggest having some an hour before Haagen-Dazs). Unbelievable! We enjoy the entire experience at Ascend and for those reasons, give 5 stars. The only negative, and no fault of the dispensary is the ridiculous sales tax charged! read more

Fuck dispensaries. This shit is way overpriced. Haven't been ripped off that hard since I was a teenager... bud doesn't even have THC in it. Boycott all dispensaries in Chicago until they lower their prices to black market value and include THC, ya know the chemical everyone looks for in weed to get high... kind of the whole purpose of smoking cannabis. read more

This was my first ever dispensary experience and the young feels that helped me choose my order to fit me was absolutely amazing and sooo helpful! read more

Went there 2 days ago at 5pm. Was passing by and saw the parking lot was near empty. Security guard would not let me in. Never once said I needed an appointment. Had no information on products or pricing. He said I could only get in if I was going to buy. He then asked if I would buy. I asked him how could I answer that if I did not know what products they had or their prices. He said he did not know. I asked what do the prices start at. He said $50. At this point, I'm frustrated and do not feel welcome. I'll take my business elsewhere read more

My favorite Dispensary got Medical Marijuana, prices are reasonable, Bud tenders know their stuff and online ordering makes my visits fast best Dispensary read more

So I have been to this place three times. The first time I went here they was very friendly and let me know about their store. The only thing is they had only one flower product. Everything was sold out. I end up getting 3.5g of the flower they had and it was not good. I see why it was the only one left. The second time I went they was sold out of flower and I ended up getting some gummies and cream for my back pain. I was impressed with the products but mad they did not have any flower. The third time and final time I will ever go there was a few days ago. I was going to see if they had any flower. FINALLY they had 5 different flowers to choose from. I pick one with high THC. I was so happy. (Also got some more gummies) but when I came home and tried the flower out, I was disappointed. This flower was dry and looks like they get it from someone off the street. It did nothing for me. I tried to support this place because it's so close to my house and they are friendly, but they need to go and get a different supplier. read more

The people are very friendly and helpful. They will answer questions you have, a lot has changed and this is not your grandpas marihuana anymore and advice comes in handy. No pressure, smiles all around. Security at the front door is personable and not at all intimidating. The selection is confusing but they will help you understand. Look forward to making it my place to go, enjoy, we have waited a long time (almost 50 years) read more

The staff is very friendly but you'll get different answers depending on the budtender you get. Know what questions you want to ask before you go. What kind of high to do you? How do you want to take it? FYI pre rolls are the same as the flower, it's just the shake. If you're new just go to the pre rolls, it's cheaper. read more

On Friday, I strained my back while comforting my Husky as he was being freed from pain by the Vet at home. After being compassionately understanding of my physical and emotional state, I was 'prescribed' CBD Flower. Within minutes the painful spasms had lessened the debilitating pain. The heartache is another story. By far, Midway Dispensary 'CARES'. read more

Great staff... from the security upon arrival; reception; and sale. Sales staff knowledgeable on how to mix n match for the perfect balance.

Love this place, always so friendly.. and my girl Erika always on point. You should check the spot out!

Big space with a small selection. Staff was not really helpful for new customers from out of town. Check out Maribis instead - way friendlier! read more

Nice service good product. Efficient process. Convenient parking and easy to get to. Very well secured.

Tremendously friendly staff! Fast, no-fuss transactions, and a nice variety on the rec side from which to choose! Fantastic experience! Will be back! read more

The best recreational experience. Menu is much larger than other places I've been. They're starting to limit things because of shortages which is understandable but even with that their menu is still bigger than the competition. And yes everything is "expensive" due to the tax which is out of their control but at least from my experience you'll still walk out of here with a lower bill compared to other spots. Lines go fairly fast here as well. My only complaint is that I wish they would post the rec menu online along with the medical one so people can plan ahead. I can't wait till the recreational side takes off in the coming years. This place will only get better that's for sure. read more

I guess there's a reason all these recent reviews are 1 star. Unfortunately this dispo isn't amazing, and if you can i suggest driving a little farther for a different dispo. The staff is a hit or miss, some are nice and some don't care. The prices are just meh and the sales really aren't sales. I think the worst part is quality of items, i bought two prerolls only for both of them not to hit at all! I had to break the prerolls and put it in a bowl and even then it was difficult because they grind their weed fo dust. It was ground sooo fine the marijuana fell out of the joint through the filter :/ disappointed please don't waste your money here, especially on prerolls read more

Such a wonderful place to go for much needed help. I could not ask for a better experience. The team is quite knowledgeable and they are all about helping people. I got a very good vibe from all the people I met and talked to. If you need guidance in your pursuit of relief, this is the place to go. read more

Ascend Cannabis Dispensary - Midway - Cannabis Dispensaries Near Me - Chicago, Illinois

Fibromyalgia hit a few years ago, and with the opioid scare going on, didn't know where to turn. This awesome staff guided us through the application process and was great at educating us on the basics. These guys really are the BEST!! Caring, Professional, Knowledgeable!! Let them help you feel better... read more

Finally legalization let me go wait 2 and 1/2 hours to get into Midway dispensary only to buy a couple of pre-rolls wedding cake flowers which did not taste like marijuana at all did not smell like it if they call this cannabis then it must be the stems mixed with the leaves grind it up roll it up and rip them off also spent like an idiot on some edibles I bought two edibles ate one waited about an hour nothing waiting another half an hour still nothing two hours past I said the heck with this ate other one finally I felt a little tingle did not feel marijuana Buzz my friend bought two cartridges we were together he had his own pre-rolls I smoked my own did not feel nothing from them $40 down the drain the Edibles another $80 down the drain what a waste I can't believe that they are getting away with this the state needs to get in this and regulate what it is they are selling because I truly honestly believe after 30 years of being a pothead that what I smoke and Edibles are bogus I say stick to the source before legalization I know I am going to pick up the phone next time I want some pot call my plug read more

Great dispensary and now with there reservations it's even better with no waiting and very kind and quick service. There was only one small issue and that was with one of the security guards, stocky heavy set older guy with glasses. Very rude and setting a bad example for this business. If you can't be nice to the customers then don't work there. Other than that I give this place two thumbs up. read more

My experience was ok. I didn't like that they don't provide any pictures of any strains. I understand it's Chicago so showing off any flowers for display could excite possible criminals, but at least provide an idea on how the flower looks and smells. So you really have to know what it is you want before you go and hope it's what you wanted. I'ma still go though. read more

Decent product. Better than average prices. Good menu usually. As a medical patient I love it, if you're rec oh well lol. I'll say this, don't waste your time or money with rec taxes. It's not worth it, either get a card or shop on the street. And if you say the card costs too much, then so does dispensary weed at rec prices. read more

Good product great customer service overall a very good experience. I have been to many dispensaries around the US and this one is one of my favorites. read more