Fundamental issues with execution of services and lack of communication among all parts of the…read moreorganization. I found it to be a difficult environment to thrive in and it would not be my top recommendation. Lack of training and guidance. Also compensation is on the lower end for the field. Employees are Required to use their personal cell phone for company business with no reimbursement, there's difficulty getting time off both scheduled and non scheduled, if you call in sick - you will be expected to work from home, regardless and time off is seniority based with zero flexibility.Staff as a whole can come across as petty and passive aggressive. People talk about each other mercilessly which was a huge turn off never mind affecting quality of care and the micromanagement of supplies for patients was just heart breaking to watch and caused so many unnecessary issues.

The staff, especially Joanna Scoles, provided both of our aunts with quality care, compassion,…read moreempathy and support during the last few days of their lives. Not only was Joanna and others there for them, but also provided their family with sympathy and information to make crucial medical decisions. We highly recommend their services. You won't regret it! The family of "CurleyWaters".

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

I was in Roosevelt Care Center in Edison after surgery for a broken hip. The nursing staff was…read morewonderful, as were most of the aids. One or two of the aids might've needed a little help or additional training on how to move a patient who has no ability to move themselves. The PT staff was 100%! Every one of them were kind, caring and compassionate. They made me do as much as I could without experiencing pain. They never pushed me to go further than I thought I could. I went into the place not even able to roll over onto the bedpan, and I left there 4 weeks later with just a cane. I highly recommend the place.

This newer building is where the hospice annex used to be, and seems to be what remains of the…read moreformer Roosevelt Hospital. Visitors can sign in at the front desk on the first floor, which also has a cafe and a hair salon with very limited daytime hours. The rooms and hallways appear clean and well-maintained, at least during the day. Being a long-term care facility, some of the patients (along with some of the staff) can be unruly and disruptive in the evening when other patients are trying to rest.

Adrian goes above and beyond expectations! She is trustworthy, honorable, creative, and…read moreresourceful! We literally see my 94 year old grandmother's mood brighten when Adrian walks through the door. It is so important for our elders to know they can still engage with life while at the end of their physical presence. Adrian does that well with planning outings and activities and giving us grandchildren resources about how to improve her lifestyle. I 1000% recommend You Are Not Alone Elder Care to anyone who wants to see their loved ones enjoy themselves as they transition out of this life.

Incredible, happy, peace I really can go on on the services provided by Adrian. the care and ease…read moreshe starts with to know her client and to understand her personal needs are special. Her genuine kind nature and listening skills are the best. The time she spends with my mom who has dementia is priceless. The cognizant stimulation provided is so special. The patience and dependability is world class. Mrs Adrian is a blessing and I cannot recommend her services enough. She becomes a sense of trust and a member of the family!

Horrible!!! Most reviews on this site refer to them being…read morelate. They were loading my 91 year old mother at Clara Maass Emergency room entrance to take her back to the nursing home on June 6, 2026 at 8:20 AM. THEY DROPPED HER ON THE STRETCHER. She banged up her elbow good. Unbelievable! Contacting them brings no results...

#1: The Drivers are NOT the problem: Once they finally arrived, the Driving team transferred the…read morehuman being with gentle respect and performed their duties with professional kindness, empathy, and care. The preventable harm appears to be a reflection of (GREEDY $$$ AF) OWNERSHIP that likely requires the Dispatch staff to overbook, shuffle between scheduled transportation clients and "emergency" calls, and reroute Drivers to make as much $ as they can grab. All of this clever maneuvering on their business side while a scheduled patient waits. Hopefully, On Time Transportation passed all this additional revenue to pay the good employees doing ethical and responsible work and hire enough personnel to meet their strategic choice to take on more and more calls. The Company name "on time" transportation is a complete oxymoron. This Company accepts a transport time from one facility to another. The patient gets emotionally ready and staff at the receiving location prepare in anticipation for the appointed time. The patient is now anxious and staff at receiving facility continue to wait, as the scheduled time passes with zero communication. Hours pass as the patient or their advocate is left with no communication until they ask the now "gone for the day" staff to call, only for "On Time Transportation" to respond with another non apology excuse and pushes to next hour. The patient and staff at receiving facility wait. The cycle repeats itself while the medically and emotionally vulnerable patient feels abandoned by the not funny anymore joke known as On Time Transportation. 4:00 no show, advocate/family member called and told 5:00, no show, advocate/family member called and told 6:10, (by now the patient's family member is left to do the calling) no show, called and told 6:30. The exhausted and traumatized patient was transported around 7:30pm. Consider the human being nearing the end of their earthly life and how they feel left waiting for their scheduled Hospice transfer to die with dignity: The OWNERSHIP & MANAGEMENT of "On Time Transportation" should spend a few 1:1 hours with a waiting patient, who by now, is upset and crying by the fact no one cared to provide one final ride "On Time" to a facility for what is supposed to be their own peaceful death with dignity. NOT at all peaceful and ONLY because of the GREEDY priorities to take on more and more "emergency" calls as the scheduled patients are left waiting in despair for "On Time Transportation"

excellent staff caring and very much upgraded hospital ! new cardiac labs , new machines ,beds and…read morestate of the art stuff ! excellent choice in emergency ! They need to add more beds and add to the hospital with continued growth! go rwj rahway because you will be at jfk for days!

My experience was very bad here. Came here several times for trouble breathing, feeling like throat…read moreis closing up and irregular heartbeat. Was seemingly lied to and belittled by every ER doctor here. Was told by a Dr Kelly " oh you feel like you can't breathe, What do you expect me to do there's nothing, what what" As also told by a Dr Kelley that four broken and possibly infected teeth would not cause breathing problems because respiratory is not connected to mouth at all (lie?). Dr. Womack and Dr Grayson repeated this. Dr Grayson also snapped and said heck if your teeth are bothering you see a damn dentist. We don't care about that here. Was told by a Dr. Silacci " your trouble breathing and heart problems are not the concern of this hospital." Was told by Dr. Davis "why are you expecting us to help you, how dare you expect us to fix your engine when this place is for tune ups. (Doctor likened patients to worthless pieces of scrap metal.) A nurse one time even put the pulse oximeter on my middle finger, showed me my own middle finger, laughed and then exited the room. Very bad. Hospital says that they will help you regardless of who you are or your ability to pay. They will not. I've had trouble doing things all my life. No one is really going to care what is really going or why something happened. Just shut up or TS. Things never really do get better as they say. Don't come here expecting them to save your life because they probably will not. Only worse. Don't know a place that is good to go as the healthcare I experienced in the area has only been bad. If you can't go elsewhere or fight for yourself....thats all she wrote. Even though you try to do what they day, you never really do get what you need. So keep that in mind as well folks. Whispers of gay conversion therapy also reared its ugly head. Didn't know that was still a thing. Yikes!