03 May 18 Chicago , Illinois I recently had occasion to have minor same day surgery performed at St. Joseph Hospital. It was an excellent experience. Everyone with whom I had contact maintained a high degree of professional decorum. I arrived early , breezed through registration , and was sent to the same day surgery unit. I was greeted with welcome smiles and tender care by Jocelyn , Amanda , and a host of others too many to name. Dr. Aftab , the anesthesiologist , introduced herself with a smile and walked me through the procedure in a reassuring voice. I was transported to the O. R. and the next thing I knew I was waking up in recovery a short time later. A couple of hours thereafter I was released and on my way. As everyone at St. Joseph Hospital was so friendly ( lots of smiles ) and professional I would highly recommend St. Joseph Hospital to anyone in need of medical treatment. Also , a shout out to my ( IBJI ) surgical Doctor , Scott Rubinstein , for a job well done ! read more

I had a few procedures done yesterday and at every touchpoint throughout my visit, I was met with someone who was professional, friendly, kind, and helpful. The nurses were outstanding: smart, fun, and reassuring, and my doctor was friendly, calming, and concisely explained things in layman's terms. Overall, it was as good of an experience as I could ever expect at a hospital. read more

Gentleman who greets everyone at the image (x-ray) services is extremely kind and welcoming! Technicians are also very sweet and knowledgeable. Hospital itself is modern and clean read more

Overall my experience was good in the Emergency room. Staff was friendly and understanding, with the exception of one doctor. Dr. Parr was rude and disrespectful, she had no bedside manner/etiquette. She came in to ask me what was going on; I began to explain my symptoms and she started walking out as I was still talking. Terrible way to treat a patient. read more

My experience was very good! from the reception downstairs to the 3rd floor where I checked in for my Surgery everyone was nice and friendly. My Procedure was successful thanks to my Doctors -Dr. Maria Teresa Tam, Dr. Mariha Khan , Dr. Danielle Lukish and their team. The nurses took special care of me after my procedure - Nurses- Rena, Precious, Kenyatta, Allison, Rita and their team were all super caring and ready to help. All staff on 11th floor were very nice and helpful. I would recommend. read more

How Emergency Department visits should be. All the staff was very nice and helpful. Short to no wait time. I would highly suggest coming here over Northwestern ED. read more

I came to the Emergency Room with extremely high blood pressure that was increasing. I was frightened, alone and very anxious. There was no one in the waiting area and the lone receptionist was filling out paper for a lady. I explained that I needed to see a doctor quickly and told to sit down. My anxiety and breathing grew laborious and my heart beat harder I sat there alone. When at last I did see some medical staff, they were indifferent. I More than anything, I wanted someone to care. Someone to hold my hand and say that they were there for me, that they were going to fix this and not to worry, everything will be fine. That's ALL I wanted. I was alone, frightened and in tears. And not one staff showed the least bit of compassion. I will never return to this hospital. There are choices. Carol Hitchie, Chicago Il read more

I would give no stars if I could-this review it for the ER. Horrible experience at the ER, the son was seen but they did not do the proper tests that the triage nurse even wrote on his chart. They were discharged & then I was told we had to re-register to be seen so they would perform the needed tests, not the expensive CAT scan they performed (which will not be paid). We registered & waited over 4 hours for him to be seen again. When he was seen they once again did not perform the needed tests. All in all, we were there 9 hours and they refused to perform the needed test. I would never use this hospital. Once they were bought out by Amita Health, patient care is non-existent has and only profits matter. We will be filing papers against the bill and the lack of care. read more

After years of suffering from back pain due to Degenerative disc disease I went to see Doctor Samip Morker and I can't believe how amazing Dr. Morker and his team were able to put together a plan long term plan to help me be pain free. All you will say is "why didn't I do this earlier!" Thank you Doctor Morker and team. read more

Ascension Saint Joseph - Doctor Samip Morker Amita Health Care - Hospitals Near Me - Chicago, Illinois

I went there on Wednesday the 29th for a Shot in my back. 2 times I've been there and they gave me almost no anesthesia. I talked to the nurse anesthetist beforehand to make sure this didn't happen again. She assured me it would all be fine. I never went to sleeep and was in horrific pain. I wanted out of the room and they all held me down to finish procedure while I moaned in pain. The anesthetist repeatedly told me to be quiet and to stop moving but I couldn't due to the pain and cold in there. I don't care about the cold. When in recovery I complained about this and they said there was NOTHING they could do.The staff was so awful to me that they had security force me out in the 20' degree weather without a ride. Care quality is a ZERO. Won't ever go there again. Btw the nurse anesthetist name was PAT...steer clear of this place all together. # nurse anesthetist was Sam not Pat, my bad. read more

So I scheduled surgery two months in advance. Two days before they call to say I need an EKG and new labs and a physical (which would take weeks to get because you know, that's how time works) before I could be seen by the surgeon. Two days. Was trying to get in before the insurance for this year ended, but now have to pay another deductible. Last time I was here it was for an emergency operation on an MRSA infection (that my doc at the time failed to diagnose). they said they had cleared out everything. A year later it came back. Thank god, at least I can reschedule the surgery with a different hospital. read more

What a disappointment. Had an emergency and they took me to St Joes. The emergency room was good but they ended up admitting me. I have been here for 2 days and there is no plan to get me out. All they keep doing is giving me drugs but never explaining how they are treating my problem. I have seen a doctor one time each day in the morning and then nothing. I had to have an MRI of my knee and the technician said he wasn't able to do it and he further injured my knee by slamming the machine on it. So I have not had an MRI and I asked what I am supposed to do but there has been no response. Of course this was at the end of the day and the technician wanted to go home. Wouldn't you think a big hospital like this would have the right equipment? I also have been promised one of the required drugs I need several times but they keep telling me that the pharmacy hasn't filled it. Don't you think a big hospital like this would not have a problem like that? As much as I would like to recommend this hospital I cannot. Go to Northwestern if you can. read more

One of the worst hospitals I've ever been in (and that includes many hospitals in 3rd world countries). ER care was excellent and generally the clinical staff in ER was super. However a relative was admitted from ER to the hospital and, I swear, had horrendous experience. One resident was good, one specialist nurse was very compassionate, the rest would be fired after a day at any Holiday Inn Express in the world - beyond useless. To give a few examples of how awful the experience was - a request for water for my relative was promised "right away". After 30 minutes, I went and fetched it myself, passing the nurses' station where they sat slouched in their chairs - my relative went for various scans and once left her bed to use the toilet. Since she was on an IV, we needed someone to detach her. In spite of the fact that nurses directed an orderly to the room to transport my relative, none of the nurses ever came to detach her from the IV (I did that myself or had the orderly chase down a passing nurse). Never once was she re-attached on return until a physician doing rounds asked it be done. - Discharge orders were available (we had been notified by the system) for 20 minutes and there was no evidence of the nurse coming to remove IV. We called her and she said "there are no discharge orders" - it was only when we forced her to look on her own device that she acknowledged. Use ER (good care there) but do not enter the main hospital. Better to go to almost any other hospital anywhere read more

I have nothing but amazing things to say! I had a surgery two days ago left the hospital yesterday I had an amazing staff nurses and doctors taking care of me! everyone was super nice and friendly made me feel super comfortable and safe! I trusted them! Thank you so much for taking care of me! I will forever be grateful! I hope not to come back but if I must I'm in good hands! And I will for sure always recommend this hospital Thank you St. Joseph Hospital read more

Very unprofessional staff and doctors. They violated the HIPPA laws, were rude and arrogant, and made mine and others' stay a nightmare.

I just had the worst experience at the imaging center in Amita Health St. Joseph Hospital's outpatient center. Staff on the first floor at the desk were not wearing their masks. I waited 30 minutes for a procedure without being informed the the person who performs the procedure was not in the center, but over at the hospital. They didn't know when that person would be coming but said a supervisor would be over to talk with me. After another 10 minutes the non-apologetic staff person at the check in desk said that the supervisor was also at the hospital. At this point I left. Sitting in an outpatient waiting area during a pandemic is bad enough, but being left to sit there for 40 minutes with no end in sight is outrageous. I will not be back. Go to Advocate, go to Northwestern. Avoid AMITA Health. I would have given 0 stars, but that isn't an option. read more

A Word of caution....Recently, since taken over by by Amita, St. Joseph's has switched their food service from a "choice of menu" to a "Three Square" meal service.They market this as tastefully crafted selections but, in reality, the change seems to be nothing more than a ridiculous, brazen cost saving measure. Patients have no selection unless they vocally complain. When coping with an illness and hospitalization patients.people feel they have lost so much control, Eliminating menus is thoughtless, ill advised and should give people pause about Amita! read more

DOUBLE BILL SCAM. I went to Stellar Pain And Spine Specialist next door to the hospitals. They have a scam setup with their billing practice. I was charged $750 by St Joseph and $350 by Stellar Pain before insurance and $220 and $140 after insurance for a simple visit with a specialist. The visit did not include any procedure but just a discussion about my back pain and possible solutions. Stellar Pain is charging visits as if it is a visit to Amita St Joseph Hospital and they charged the visit as if I used St Joseph's services. My total bill is $360 for a simple office visit. In comparison, I went to another doctor for the same type of visit and was charged only my $35 copay. I wound up having a little procedure on my back and my cost was only $330 -- LESS than the $360 combined charge from Amita St Joseph and Stell Pain to just talk to a doctor (no procedure). This is a DOUBLE BILLING SCAM and they know that the patient won't know of costs beforehand. I spoke with Both Stellar Pain and Amita St Joseph but both said they correctly billed the visit. THEY ARE SCAMMING PEOPLE - AVOID STELLAR PAIN AND AMITA ST JOSEPH. read more

Came here to get a simple wrist x ray done. The woman doing the registration failed to listen to me and input incorrect information several times. After, she forgot to check me in once the registration was completed, so I sat in the waiting room for almost an hour before complaining and learning this. Once I was checked in I was put at the bottom of the list even though I had been waiting for an hour and it was their fault I hadn't been on it originally. They also tried to accuse me of trying to give them a fake name when really they chose to think my last name was my first name without asking me. Would not return. read more

Worst Experience Ever: ER & Inpatient Unit I was admitted here due to a suicide attempt. My ER nurse kept telling me my pee was disgusting & that I probably had an infection (I did not), & then proceeded to tell other nurses about how my pee was disgusting. While I was being taken upstairs to the 6th floor for inpatient, the security guard with me made a suicide joke. The nurses on the 6th floor were very rude. They had absolutely no compassion & seemed like they hated their jobs & their patients. They were only there to get paid. There are no productive groups that teach you how to cope, just stupid groups like a check-in group, a current events group, & a music/art group. People have stayed there for weeks because there mood hasn't improved at all. There is nothing to do there besides sitting in the day room to watch TV or sleeping in your room. The psychiatrists never have a set schedule & show up randomly to the hospital, & you spend your whole day waiting for them. My psychiatrist would even come as late as 10:00 p.m. I have 2 eating disorders & was supposed to see a dietician, but I didn't get to see one until my second to last day, which wasn't helpful. I relied on liquid supplements for my meals during my whole stay. My psychiatrist also didn't seem to understand eating disorders & just told me to "eat more." He even kept me there longer because I wasn't eating despite the fact that when I've tried to eat the food, I'd literally get sick to the point where the nurses had to give me meds for my stomach. Overall a very horrible experience. read more

I would give them 5 stars because my doctor was amazing But I refuse to :( My nurse that was taking care of me broke HIPPA, she went to my aunt & cousin and pretty much told them everything what was going on in my room (we where both patients at the same time & we didn't even know it) read more

They have been outright extorting me for months, claiming I haven't paid a bill to their AWFUL robocall center and even sending debt collectors after me despite clear evidence I've paid! read more

I recently found myself in the hospital for a few days with issues relating to my Crohn's disease. First of all, so many POC working here, I loved that! Second of all, everybody was very qualified and kind and made my stay as comfortable as it could have been! read more

Few visits at the emergency room with my son and felt very disappointed. The doctors and nurses discharged him without helping us. On our way home, my son started feeling bad again and had to drive him straight to St Mary's hospital. Horrible experience. read more

This hospital isn't perfect but compared to other area hospitals it's good. The service has slowed down due to Covid but they are still patient oriented. I recently visited the ER and in spite of being slower than usual they did everything possible to help me. Covid has limited a lot of things but ST Joe's is doing a pretty fair job. read more

Worst hospital in Illinois. If I end up in a ambulance and they tell me we're going to st joes I'm just going to tell them to drop me off back home. read more

Worst Experience: Radiology I had the worst ultrasound technician ever, she was rude and unprofessional. I have been going to this hospital for the last 14 years but it's a different place now. I told the technician that she was hurting me but instead of "I am sorry" she said what do you expect and started arguing with me. This is not the first time I undergo the procedure so I know how different it can be. I wouldn't go there again. read more

I was sent to the emergency room and then was admitted into the hospital. I spent 3 days in the hospital. The nurses and the Doctors that nursed me back to good health were wonderful. They were very compassionate and caring. I could not have been happier with the care I received. I would recommend this hospital to others. read more

My husband was taken to St Joseph on the 11 th of August 911 when he got there the staff did MRI/CAT SCAN AND blood work and discovered he suffered a stroke he was admitted to 6 West on Friday the 13th I asked Dr.Masood (attending) who we fired back in January 2021 after my husband was admitted with chest pain and discharged with being told he had a thyroid problem and to follow up with a kidney doctor to find out he suffered a heart attack well this round on the 13th I asked Dr.Masood to have my husband transferred to Edwards Hospital were his current physician is, he told me I would have to call a hospitalist at Edwards that was willing to take him on, so several phones calls received from Dr.Masood who told me I would have to wait until Monday when hes doctor was in , so Monday 16th of August I get a call from the floor nurse stating that Dr, Masood discharged my husband and that I could either take him home at this time my husband is paralazed on the left side or let him go up to there rehab on the 9th floor so I told the nurse I still wanted him transferred to Edwards she (Tami) told me because Dr, Masood medically discharged him that they could not do the hospital to hospital transfer. I currently am trying to get him moved to Edwards. read more

FOOD ONLY ( inpatient) I was a patient mid August, 2019. The food was terrible! Even though the plate of food was served on top of a warming plate, every meal was lukewarm! The meat was bone dry at every meal, the vegetables were over cooked, in the midst of fresh fruit season they served canned peaches and pears and when melon was served they did not give it time to ripen so it was hard and not flavorful. They did have a nice spring mix of lettuces for the tiny salad but they ran out on two occasions and served iceberg instead. They also ran out of ice tea and milk on three days. I understand that this is a newer food service for St Joseph Hospital so hopefully it will get better. But when one is hospitalized a good meal can be uplifting. The servers were very apologetic and eager to help. When, to me, an essential part of my meal, that I had ordered, was missing like gravy for the dry meat and mashed potatoes or the requested dressing for my salad the servers went back to the kitchen to retrieve what I needed. FYI one can order extra salads to go along with a main course of plain dry chicken but one can't order a big, simple lettuce salad with chicken on top! That is considered "two meals". Until the food gets better, if your doctor is available at another hospital, go there. read more

I am a physician who went to their ER on Christmas morning with chest pain - what a joke - could have died before they did anything . Triage was nonexistent- was sent from one waiting room to the next . Finally got an ekg then back to waiting room . Then 1/2 hour later labs , then back to waiting room for an hour . Not one staff member introduced them self or gave a crap that they have a heart failure patient with active chest pain walking from one room to the next and back to waiting rooms . Waited six hours for an aspirin . No iv , no nitro, no lab results until we demanded to know what was happening all the while in pain. Finally said get me out and doctor comes in and says so what seems to bee the problem ? Are you serious - shouldn't you ask a chest pain patient with a know cardiac history that during triage ? STAY AWAY FROM THIS PLACE at all costs - will never refer another patient to any of their facilities after my nightmare experience !!!!!!!!!! Still do not know even one staff members name as no nurse ever came into the room ever !!!!!!!!! read more

Fantastic care, prompt to my needs, and comfort. ER team, Nurses and all the doctors were incredible!

I have had mixed experiences here. The laboratory for blood work is amazing and hassle free. The nurses in NICU are AMAZING and really do care about the well being of your baby. The delivery surgeon for my c-section was amazing. The financing lady at the out patient lab is rude and I will stand by my comment since she's still sour about my verbal transactions with her about how she messed up my Medicaid. The ladies at the front desk at the out patient lab are friendly and helpful. The labor rooms and people who work there are super nice except when they are overworked which I understand can be so draining! So no complaints there. Our pediatrician Dr. Silveria Galban is a 5 star doctor!! she deserves a raise. She's so great with our toddler and really does care. read more

OMG - I have been going to this hospital when needed or years but my latest experience highlights a CLEAR flaw. I have routine blood draws 3-4 times a year. In the past, I have gone to either Quest or Northwestern Memorial to have the blood drawn. The co-pay has ALWAYS been $20. I discovered that I could go to St. Joes for the blood draw instead so I went there...and was billed over $250 for the same service I received from Quest and Northwestern. When I called to challenge this I was told that it was because the tests were diagnostic (not true) and that I was counseled on smoking and testing was done on hypertension (neither is true). I just heard back from the hospital and was told that the reason the bill is so high is because of the way the doctor coded the order - even though the way he coded it WAS THE SAME AS HOW IT WAS CODED for the previous order. I was then told that the doctor would need to send some sort of clarification. When I asked for this information in writing I was told that this wasn't their practice - rather, they just call people. I said I was not satisfied with this and asked for a supervisor. I NEVER spoke to a supervisor. Instead I was told they would send the info via e-mail!!!! Customer service (big 0), Billing (big 0). I will continue to fight this but in the meantime folks - watch your bills from this place closely. Don't trust them just because it is a Catholic hospital. Looks like fraud here to me! read more

Best ER experience ever! Practically no wait time and great nurse and Dr. It was my second visit in about 7 years and great fast service both times:). Additionally, the rooms are private, not just a curtain between beds as I have seen at Northwestern. read more

Billing department is a joke! That alone has put me off this hospital for good. I had great care while I was a patient here but the billing department has continued to screw up time and time again. For some reason they do not understand basic insurance billing which is their job!!! I kept getting bills saying my insurance had denied my claims. I repeatedly called the billing department to tell them the insurance was filed with the wrong department and to fix it. These DA's never did, despite me calling nearly 10 times and having my insurance provider reach out to spell it out for them on what needs to be done. Now it's too late to file the claim as it took them over a year to get it to the right place. They want ME to pay the full amount now due to their screw ups. Now I'm potentially out thousands because of their idiocy. Will NEVER deal with anything remotely related to this hospital ever again. read more

Beware: This is a Catholic hospital, so their dogma is more important than your health. I was told that I would not be able to get a tubal ligation here if the birth of my fourth child turns out to be caesarian, which is probable. If I have my baby here I will have to go to another hospital later on for a separate surgical procedure. That is simply bad health care. read more

I would NOT recommend this hospital or it's doctors to anyone. I had a decent experience with Dr. Ema Dzaka, so I recommended her to my brother. He called and made an appointment asking for her specifically and they stuck him with another person Dr. Greising. Dr. Dzaka was on vacation and no one mentioned this to him when scheduling. My family and I are dealing with a sensitive issue, we are all getting tested for a rare, genetic disease that my father (who is in hospice care) may have passed down to us. Dr. Griesing was not confident and had to ask colleagues about what blood test to give. This hospital is extremely disorganized and due to the incompetence of the staff and lack of communication, we both worry that we may have this disease. Eventually, after many phone calls to Dr. Dzaka and Dr. Griesing, nurse Kattia calls him back. He has since messaged her with questions and she has not responded. Perhaps they should reconsider how they treat their patients. Do not waste your time at St. Joseph's! read more

BEWARE OF THE SCAMS RAN BY THIS HOSPITAL. Before the ultrasound procedure they gave a quotation with a much lower amount and after the ultrasound they billed me over 400% higher amount under different code for the ultrasound. Please read below for my story. Doctor from Saint Joseph Hospital recommended me to get varicose veins ultrasound done before he could kill those veins in my legs. So as per recommendation I went to their ultrasound department area to get it done. When I went to get the ultrasound done I have requested the nurse at that department to provide me with an estimate for the ultrasound. She gave me the estimate for the ultrasound and the breakdown for procedure was: Total cost: $411.00 and my deductible after insurance payment was going to $115.08. I agreed to that and got the ultrasound done and ultrasound lasted 20 to 25 minutes perhaps. When I received the bill for the ultrasound my deductible became $459.46 instead of $115.08 and total cost for the ultrasound became $1,683.00 instead of $411.00. The bill was inflated by over 400%. What kind of scam are they running here? They have collected $1,223.54 already from insurance company and they are after me for $459.46 which is over 400% more than the initial estimate given to me in the amount of $115.08. People should pay attention to these kind of price gouging without being honest upfront. If they told me the day of the ultrasound that the total cost was going to be $1,683.00 I would have refused the service at that high price. You can get MRI done for that price. Talked with some their supervisors or managers in charge and no one was willing to take responsibility for making the decision on this matter and kept pointing fingers at other departments for the mistake. If you have experienced these kind of scenarios at Saint Joseph Hospital then please join me and let's file complaints against them and force them to change their ways. read more

This company ( presence ) that took over St. Joseph's is doing underhanded things to cover the costs of acquiring this hospital and several others in Chicago. This morning, I had my third negative experience with this company. I was asked to sign a "consent form" ( and not even asked for my insurance cards). I read consent forms now, and yes indeedy, it says that I may be billed by the "independent contractors" who are not under presence's insurance. Office manager agreed the radiologist would bill separately and again very nicely tried to get me to agree to sign by saying that almost all of it would be covered. But, if you sign the form - you are agreeing to a bill that could be anything that this doc decides to bill you.. thousands probably. If you have good primary and secondary insurance, everything will be covered at other hospitals that are not presence. I have been to Stanford Northwestern and University of Chicago hospitals several times since I acquired complete coverage insurance and never was billed extra by the hospitals or the medical offices affiliated with them. If you read around in the hidden one star reviews, you will see this pattern. Last fall, it had the lowest rating of companies in business journals. I was billed in one office for a shot that wasn't covered by my insurance, and not informed of this. After waiting two months, another presence hospital cancelled an important visit because they were "renovating their lobby". Had I actually had this procedure - who knows what I would have been billed. I have called their executive offices and complained. Why does someone pay for secondary insurance? To pay the bills. read more