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    Chicago Northside MRI Center

    3.7 (146 reviews)
    Open 7:30 am - 7:00 pm
    Updated 2 months ago

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    Really terrible office. Repeatedly failed to properly enter my insurance pre-authorization. Will never book here again.

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    Listen to your clients and don't touch people unless you ask or inform them. My experience was terrible.

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    Poor covid 19 policies. Staff not wearing masks and will not wear them on request. Immunocompromised and elderly please use caution.

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    Page 1 of 4

    Ask the Community - Chicago Northside MRI Center

    Review Highlights - Chicago Northside MRI Center

    The staff was very nice and helpful (thank you Jackie), and my x-rays were super fast (thanks John)!

    Mentioned in 5 reviews

    Read more highlights

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    Advanced Medical Imaging Center - They should be answering their phones as well as cancelling appointments.

    Advanced Medical Imaging Center

    1.4(48 reviews)
    2.1 miThe Loop

    DO NOT GO HERE! Above and beyond all of the problems mentioned by the other patient reviewers on…read moreYelp (that this seems to be a fly-by-night, inappropriately regulated facility) you may NEVER get the results of your MRI - so going here is WORTHLESS and POINTLESS. I went here to get MRIs done on 3/31/17 and despite both me and my orthopaedic surgeon's office calling non-stop, e-mailing, contacting the office manger, regional rep, etc., I still have not gotten, nor has my doctor gotten, the report regarding my MRI's. I have contacted the Illinois Department of Financial and Professional Regulation (https://www.idfpr.com/Admin/DPR/Complaint.asp) and I am in the process of contacting any/all relevant regulatory authorities in regard to this inadequate facility. I suggest that others do the same. This place should be shut down in my opinion. I will never go here again. In filling out the complaint form, I filed it against the business/facility (you enter the business name in the "Last name/business name section on the online form) and then select "Medical corporation under "profession." Here is what I wrote: This facility will not communicate with patient/customers post MRI. I have been contacting them via telephone and e-mail since my visit on March 31, 2017, to obtain the reports from a knee and hip MRI and have been unable to obtain them. If you view their ratings/comments on YELP (Advanced Medical Imaging Center) you will see that this is a systemic/ongoing problem and issue for this facility. My doctor's office was also UNABLE to obtain the MRIs/reports in order to review them with me at the time of my appointment 4/18/2017. This is medically dangerous and breaches the standard of care in that the date of my injury was 3/8/17 and I have no idea what the results of the MRI are due to the lack of care and customer service provided by this facility/health care corporation and its staff.

    New management hasn't helped. One month since my x-ray and no results (and no bill). Exam room…read morewas highly unsanitary. Scanner appeared to be held together with masking tape. I plan to complain to the Illinois Department of Professional Regulation. Do not go here.

    Photos
    Advanced Medical Imaging Center - Waiting area

    Waiting area

    Advanced Medical Imaging Center

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    Souma Diagnostics

    Souma Diagnostics

    1.0(30 reviews)
    1.9 miRiver East, Near North Side

    I had no problem with my ultrasound technicians (always lovely people), but Souma Diagnostics…read moreretains an abysmally-run billing service. I advise anyone who does get a bill from Souma Diagnostics to look on your insurance portal where you can view claims for the dates specified in your bill (it won't register as Souma Diagnostics, it may come up as a doctor's name instead). Your insurer should indicate what insurance covered and what, if anything, is left for you to pay for each service. It should also specify that you shouldn't be charged over a certain amount for each service. In my case, I was over-billed almost $300 (with the signature "PAST DUE" stamp on my statement). That December 2018 statement was actually the first bill I received from Souma for services provided from November 2017 until March of 2018. I tried calling the number of the billing vendor (no answer). I called Souma directly and told them I couldn't get ahold of their billing service. Souma called the billing service and told me they had no trouble getting through so I hung up with Souma and called the vendor, who, surprise! actually answered. I explained some discrepancies in my bill according to the information on my insurance website. They did not disagree with me and I ended up paying what I was meant to pay instead of the inflated amount my statement showed. Don't let a shoddy billing service ruin your day! Contact Souma directly and tell them if they want to receive payment for services rendered, they need to find a more competent vendor to generate accurate statements.

    Same as the other reviews; I received a bill that said I owed over $300. I contacted my insurance…read morecompany that told me Souma Diagnostics had been paid the agreed amount and I owed a $20 copay. I've now received another bill from this company for $55. Per my insurance company, I actually owe this amount of money but have called the billing department multiple times to pay and never get a call back. I must say, the ultrasound technicians are great; however, they don't deal with the money aspect of the company.

    Lex 4 Health - Dr. J. Robinson Alexis

    Lex 4 Health

    5.0(2 reviews)
    1.1 miRiver North, Near North Side

    I started seeing Dr. Alexis while training for the New York City Marathon, and I've felt completely…read morein good hands from day one. His practice is fully equipped (including ultrasound and STEM therapy), and he takes a thoughtful, individualized approach to care. He's personable, intelligent, and explains everything clearly so I actually understand what's going on with my body. I especially appreciate how Robinson tailors his adjustment techniques to each patient's preferences and training needs. When I've picked up minor muscle strains from strength work, he's made sure I got the right care with more frequent visits when needed. He's been excellent for both injury management and maintaining my overall spine health during marathon training. Highly recommend if you want someone knowledgeable, attentive, and genuinely invested in helping you move and feel better.

    Dr Robinson is amazing! Not only does he listen but understands how much I'm a mess, lol ... we…read morediscussed my concerns, what exercises and treatment will improve my mobility and back issues. He gave me homework to do at home and finally I'm feeling so much better! Thanks Dr Robinson

    Photos
    Lex 4 Health - Neubie assessments use electrical stimulation during movement to identify neurological dysfunction and aid nervous system recovery.

    Neubie assessments use electrical stimulation during movement to identify neurological dysfunction and aid nervous system recovery.

    Lex 4 Health - Ashley, our dedicated Office Manager, plays a pivotal role in ensuring the smooth and efficient operation of our entire office environment.

    Ashley, our dedicated Office Manager, plays a pivotal role in ensuring the smooth and efficient operation of our entire office environment.

    Lex 4 Health

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    Chicago Northside MRI Center - medcenters - Updated June 2026

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