We've lived at Broadstone Pullman for about a month now and it has been a great experience so far…read more The application/ move in process was seamless and Rashika went above and beyond to make sure we were aware of all of our options for our new apartment. The building is brand new, clean, and beautiful with great amenities. The rooftop patio is awesome and the ping pong table is a nice touch. I love the location and proximity to all ATL neighborhoods. I also love that all units have a washer/dryer included. We visited a lot of apartment buildings in ATL and none of them came close to Broadstone Pullman's exceptional customer service! I definitely recommend checking them out if you are searching for a new place to call home!

The gate is always broken! I haven't gone one week without an issue with the gate. The parking is…read morehorrible. There's new management every quarter.

originally made a review in the past and was politely asked to take it down, which I did in good…read morefaith. However, after continued issues, I feel it is important to share my experience. I first lived at AMLI Piedmont Heights in 2021 and had such a good experience that I chose to move back in 2023. At that time, the office staff was friendly and understanding, and I had no complaints. Unfortunately, my experience from 2024 to now has been very different. One of my biggest concerns has been safety. During 2023-2024, there was a serious situation where a stranger was given access to my apartment with a key by someone employed at the complex. After this incident, my locks were changed, but I was only given one key even though my lease stated that two keys would be provided. This was already concerning. On June 9, 2024, I lost my key around 8-9 PM and immediately contacted the office. I was told I would be charged $200 for a replacement because a locksmith was needed. I had an early morning flight and a family emergency at the time, so I agreed under pressure. After reviewing my lease later, I found no clear statement showing a $200 replacement fee. Management referenced Page 2, Section 9, but it only mentions keys generally and does not list a price. I also later learned from a former employee that I could have received a replacement key free of charge if I had waited about an hour and a half, which made the charge feel excessive and inconsistent. After I posted a review about this situation, the fee was removed and I was asked to take/change the review down, which I did. More recently, on March 11, 2026, I was notified that I owed five months of retroactive pet-related fees along with a one-time fee and an additional $20 monthly charge. I understand pet policies and I am willing to follow them, but prior to this notice I did not receive emails, written warnings, or any documentation stating I owed these fees. The situation arose after an individual in the complex began taking photos of residents' dogs on balconies. I was informed by a leasing office employee that this individual was upset due to a personal matter involving his girlfriend and a dog trainer in the complex. After noticing that a photo of one of the dogs I occasionally sit was taken between my balcony bars on February 9, 2026, at approximately 1:21 PM, I receive an voice mails pertaining about the puppy and I immediately contacted the leasing office to explain that I occasionally dog-sit and would comply with any required policies. I was told someone would follow up if there were concerns, but no one did. But this not surprising due to the lack of responsiveness to phone calls and the frequent absence of staff in the office. There are also ongoing property concerns, such as excessive dog waste around the property that is not consistently addressed, which affects the overall cleanliness of the community. I chose to live here again because of my positive experience in the past, but the lack of communication, inconsistent charges, and safety concerns have been extremely frustrating. I am simply asking for fairness, clear policies, and better responsiveness from management.

I toured this apartment recently, I enjoyed it so I filled out an application. However , since…read moreviewing I've had a few questions yet the phone just rings and rings. Have left messages via phone , email and txt and no one reaches out . If u can't get in contact with leasing office that is not a good sign, and comes off as unreliable. I even double booked a tour just to be able to speak to someone and they always say to just give them a call fir any questions or concerns but won't pick up the phone

Rented an air bnb here and it's centrally located near a ton of great things. Lgbt area and clubs…read moreare literally walking distance. A Whole Foods on one corner and the amazing ramen (e-ramen) on another corner. The front desk staff was friendly and spoke each time we walked by. I felt really safe here and would stay here again

This was a fantastic place to live. The staff is incredible from the leasing office to the…read moreconcierge to maintenance, every single interaction I had with them was positive. The apartment itself is fantastic as well. Gorgeous city views, the amenities are great, and having two rooftop pools is rare to find. Highly recommend.

YOU SHOULD HAVE A 24-HOUR CONCIERGE IF YOU'RE RUNNING AN APARTMENT COMPLEX! The fact that there is…read moreNO ONE available or reachable during emergencies says a lot about the property's management. The apartment itself is nice, but the management is VERY POOR.

First of all, I want to send a shout out to the maintenance staff here at the M by Radius. Thanks…read morefor the quick response and excellent work done on my sink and compactor. Put the request in and came home from work to a job well done. They even straightened up my belongings underneath the sink. Something I don't do....lol. Its never been a time where the "maintenance crew" has let me down or done a poor job. Keep up the good work guys.

This spot was a dream to live!! The windows and high ceilings made the space so large. I was in a…read more1bd1ba facing away from the Beltline. Each unit is a little unique on the sizing, but they do a great job of showing you whats available or similar. Such a quiet spot on the beltline. I did really enjoy how chill it was even thought it was right in the heart! I will say what comes with that is, the minute you step out the building (esp on the weekends, it is super busy!!) so be prepared! The space was great. Cons are there isn't much storage- only 1 closet (bedroom one & small), small kitchen (might not be an issue for some, but I love to cook and it was tight), and shared laundry (wasn't really an issue, just inconvenient)! Overall loved the space, but wanted some of those things back.

While my experience with Ford Factory Lofts was absolutely negative, I must give credit to the…read morekindness of Lindsey in the leasing office. I'd been approved for an apartment about a month ago and was scheduled to move in this Friday when I was informed that the current tenant had been ghosting management and didn't moved out days past the end of their lease. As a result, they wouldn't be able to fulfil my move-in date, which due to my circumstances, meant I needed to pull out. While I fully accept this issue had more to due with the tenant and not the complex itself, I wasn't informed about any of this until I called 4 days prior to my scheduled move-in date to once again ask for photos of the unit that I never received since there were none on file....? Finding availability here is very hard since the location is "relatively" cheaper than its competing apartments on the beltline trail. The application process was fast and all done through the phone, but their website is completely false at conveying how the place actually looks. They claim their courtyard had recently undergone renovation but after seeing the space, I realized all of my friends were right when the compared it to looking like a prison (It very much does). The trash chutes and stairwells are pretty disgusting and the courtyard looks extremely dated. Nothing about how much concrete is in that facility makes it come across as the "hipster-industrial" vibe you're hoping it is. It's a pretty instant hit in the face as soon as you walk into the courtyard how uninviting the common area is (the elevators are also in desperate need of a face lift). Few more things- the website advertises the units having "fully equipped kitchens" which is fictitious. In reality, they're very small galley kitchens with micro-sized, outdated appliances (which I wouldn't complain about if the rent wasn't $1700 a month). Nothing about the apartments or the community space is "luxury" or looks like it's worth anything close to what you pay for it. Their units are extremely bare canvases for you to decorate as best you can to forget the fact that it's a cold, outdated warehouse. If that's your thing and you absolutely have to live right across the street from PCM, then maybe its for you. Fortunately, there's many better deals in metro ATL that look much more like what you're paying for (I found a nicer/more affordable place 1 hour after Ford Factory called me with their tails in between their legs to tell me I couldn't have the space i was promised) so all is well. TLDR; DO NOT apply for this place without visiting it first- and know what your getting yourself into with your unit and the community area.

Everything at this place is a disaster…read more First of all the price that they gave us when we moved in was not what they ended up charging us. Parking is a nightmare. You would think they would do something simple like assigned spot spaced on the location of your unit but instead it's a free for all. Resident also get booted constantly. On top of that cars get broken into on a regular basis. Resident parking is supposed to be gated, but the gate is constantly broken and left open. Which leads me to the security of the building. When we took our tour we were told it is the most secure building. But the doors are constantly left propped open, the key fob system is constantly down leaving the doors open to anyone and the building vulnerable. We were also told that there is 24 hour security on the building that you can call at any time. I've called this number several times and no one ever answers and no one ever calls me back. The building itself is not well kept and is constantly dirty, trash in the hallways and parking deck. Everything is rundown in the gym and the pool and clubhouse. Maintenance does not take care of anything if you can even get them to respond. And when they do fix stuff they half ass it and it breaks again within days or weeks. The management at this place is terrible. They don't enforce in the policies. They can't complete simple tasks like answering the phone or emailing you back when you contact them. On top of that every time I've been in the office, the workers are talking about their personal lives or their weekend plans. Now they've decided to even close the office completely on Wednesday. I swear none of them want to do their job! It's pathetic. And this is just the tip of the iceberg. I WISH I WOILD HAVE NEVER MOVED IN HERE

Don't waste your time here the property manager Bret has a piss poor attitude. He's not welcoming…read moreat all I would prefer to speak with Tania, if she isn't available just leave and come back another day. Bret is a complete joke! He's also racist. It's always a different leasing agent. New management is definitely needed. Parking at this location is horrible, you will get a boot for simply parking on the line which is insane. The property clearly do not screen the residents and their animals. I've seen several aggressive breeds such as pit bulls and Rottweiler that lives on the property. There is no way 60-80lb Rottweiler should be living in this building. There's a great dog park/courtyard, but it's constantly filthy. There have been multiple issues with aggressive dogs that aren't very well policed. Maintenance is horrible! They don't fix the problem. It's definitely the best value in the neighborhood (which is getting pricier as more restaurants, shops, and luxury high rises go up). But the building is definitely showing wear & tear, and as other reviews have commented, not kept up particularly well. The Brady markets itself as a "luxury apartment" complex but it is NOT luxurious - hallways are raw, elevators are frequently dirty, and there's a contingent of residents that are loud & disrespectful. I know other residents who have had bugs and mold/water issues that aren't always properly or promptly taken care of by building management. And let's not forget all of the hidden fees your charged monthly!

There is a new manager in town and her name is Aysia. She is definitely taking her time to make…read moresure all concerns are heard. I requested for the flooring to be attended to and for the walls to be retouched before moving in and she made sure to get everything done. Yes this is an older building but the new management team has been focused on giving everything a facelift. Atlanta had a major power outage recently that knocked out the elevator power and within minutes the management team communicated and had the maintenance team servicing the elevators. This building is centrally located and you're able to walk to all restaurants and shopping places from the building. I love it here and will be here for a while as long as this team stays in place. Special thanks to Symone, Kayla, and Dominique as well for always being friendly and smiling.

They got rid of the property manager that actually did care. Now we are hit with apologies and take…read moreour own trash out to the dumpster for a whole week. Then we ask about a credit for the TWO trash valets we are paying (personal and community) you are told this fee is built into your rent so they will "see" what they can do. Pretty sad but I will say this is what you are met with when nobody lives on site but the maintenance guys. It's not the women in the office homes that look like this, so it does not matter to them. So when you are seeing this building being price lower than the others in the area please believe you are going to pay the price one way or another. Also after all the fees they have added under this new name because it was Arium prior you are basically paying the same as everyone in the area.

I would not recommend this place. I saw signs of both rats and roaches during my stay, which made…read moreme feel very uncomfortable. No one should have to deal with those kinds of conditions. I expected a much cleaner and better-maintained property. Save yourself the headache and stay somewhere else.

In the past few months this place has gone downhill fast. 2/3 elevators have been broken for a…read moremonth and will remain broken until ???? Management has ignored requests to prorate our rent while there is no elevator access to the top 2 floors. DO NOT LIVE HERE.