I have been impressed with Luke's professionalism - he called me back quickly, was unable to come right away but I was fine with that- he was able to fix my garage door spring no problem - I asked him to come back a few days later to readjust the door due to the new springs and he stopped by without any hesitation- always friendly, polite and efficient ! From my experience I highly recommend Ashbeck Garage Doors! read more

We had an appointment with Luke to replace the torsion spring unit above the garage door. We chose Ashbeck door because of all the great reviews. They are certainly well deserved, the service was outstanding, he went above and beyond to make sure the garage door worked like new. Highly recommend, customer service like this are rare anymore. read more

We needed a 9-1/2 x 12 ft insulated door for a new shop. We originally went with our regular guy, but after a 3-1/2 month wait he still was unable to get a door from his supplier (due to covid), so I called Luke. Luke was in our shop 6 days later, and the door was expertly installed within 4 hours. It works so well we decided against installing an opener. We are thrilled with the door and the service. FYI- the reason I called him was he was 9/9 on perfect reviews here. Now he is 10/10. Thanks Luke! read more

Called Ashbeck Door last week because my door wouldn't close and Luke returned my call promptly. He gave me a couple tips to try over the phone, but I'd already tried them myself before calling so he made an appointment to come out and see what was going on. Then he called to alert me when he was on his way and upon arriving was able to make some adjustments to the opener and get it working, letting me know that it was on it's last legs (it's 20 years old). He didn't charge me and wouldn't even accept some cash to cover his gas cost for coming out. Throughout all our contact he was friendly, professional and I believe completely trustworthy. Luke runs an honest and reliable company that I would hire, and recommend, for anything garage door related! read more

Luke came right on time to our appointment! He assessed our problem within minutes & walked us through the issue and all of the potential solutions. Once we picked the solu that worked best, Luke had the parts on hand to fix it. Luke know garage doors. In an hour our door was fixed & now works like it's brand new. We will be recommending Ashbeck Door to everyone we know. read more

Luke installed a garage door opener on one of our doors and adjusted the other door, all in a timely manner and for the quoted price. He was very knowledgeable about the job, and very respectful and honest. Thank you, Luke. read more

Luke did an excellent job installing my garage opener. He took the time to come look at my door before giving me an estimate and by far he was the most affordable business. He went above and beyond with the quality of the job and made sure I was satisfied. Thank you Luke!!! read more

This isn't a review it's a tale... a tale about what customer service should be in the TC- I swear crappy customer service has become the norm in the TC, but NOT Ashbeck Door. Luke was excellent- great communication, considerate of my time, honest and did an awesome job. I had 3 companies come out to give me a quote on my door- 1st one was almost $700 more than Ashbeck quote , 2nd one didn't even send me a quote (thanks for wasting my time for your guy to look at it for nothing), and then Luke came out and did a temporary fix (at no charge) and gave me a very reasonable quote. He knocked out the job a week later and it looks great. If you go anywhere else in town for your garage door needs, you're paying for name recognition and not quality work- basically, your an idiot if you don't use Ashbeck Door. read more

We tried looking for a company to install a garage door opener, but the vast majority of them had poor reviews (for one reason or another). We stumbled-onto Ashbeck Door and saw great reviews, so we gave them a call. Luke was professional, informative and very easy to work with; he came out, helped us to figure out what we really needed and gave us several options. When he returned for the install, he briefly discussed the plan and got right to work. He was courteous, respectful of our time and space and dove-into the project. Right on time, he let us know he was done with everything, and then walked us through his completed work. (He also gave some love to our other garage door which was completely unexpected). His pricing was transparent and fair, and I was happy to pay for the work that he'd accomplished. We look forward to being able to refer our friends and neighbors to Luke, since we know he's not a dud, and he will get the job done. I look forward to the day that our old garage door craps-out so we can connect with Ashbeck Door again. Thanks, Luke! read more

Historically, I have utilized several garage door repair companies in the Tri-Cities for both my home address and my rental homes, with mixed results. I decided to give Ashbeck Door a try based on the excellent reviews, and I was not disappointed. I found pricing to be fair, communication to be excellent, and the quality of workmanship to be top notch. They replaced the openers and several moving parts, and for the first time, my home garage door is whisper quiet and closes well, creating a good seal. I recently had similar results with Ashbeck Door repairing the garage door springs on a rental home. I am very impressed, and highly recommend Ashbeck Door. read more

After calling several garage door repair companies, i got around to contacting Ashbeck Door. Compared to all the other companies, this was a small locally owned business that offered to come out same day, do a free estimate on the spot. The other companies were booked out for several days. Our garage had been caught in an upright position and we just couldnt wait. Thankfully, Luke with Ashbeck Door made it out within a matter of a few hours. He looked at the door, assessed the damages and had it repaired within an hour or so. I would Highly recommend this company for several reasons. They are fast, friendly, affordable, small business owners (which we always prefer) call Ashbeck Door today for your garage door needs, you wont regret it. read more