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    Ashe Home Care Inc

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    7 years ago

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    CarePartners - Outside

    CarePartners

    3.7(7 reviews)
    81.9 mi

    Horrible referral coordination system. My parent is a former client there. He received in home…read morenursing support In 2024. He improved & his case was closed. A new issue arose (regarding wound care) & his doctor sent a referral for in home nursing again. We waited for a call, with no response, so the doctor sent in another referral. Still no response from them to schedule. My father called CarePartners directly, with referral services noting that they no longer have the staff to work in Fairview, NC. That is fine, staffing is an issue. However, how can a medical provider (of essential home based services to an elderly individual), not call (after 2 MD referrals), to say "I am sorry, we don't have the staff to provide in home nursing support in your area currently"? If you can get care from CarePartners that's great. But, they don't seem to do any follow up outreach (while needy patients are waiting) to tell you they don't have the staff.

    I cannot speak to the hospice centers, as I believe​ the nursing staff is probably pretty great,…read morebut when it comes to the billing department, Care Partners shows absolutely no care. Care Partners supplies medical equipment to Mission Hospital in Asheville, NC. I received a large bill for two prosthetic devices that I thought would be covered under my insurance as I broke my ankle and had been out of network. I had to call several times to get them to bill my insurance, and when I called, they noted that they hadn't received that information. After several tries, they did forward to my insurance, who unfortunately​ did not cover the items, despite the fact that I had received them in an emergency situation. I questioned the bill because I couldn't believe I was charged $145 for a $14.50 device, and they showed absolutely no compassion, instead charged me the full price and wouldn't budge. They kept focusing on the financial agreement that I had signed in my doctor's office when I was in pain from a broken ankle. I explained my frustration about the medical industry and the lack of access to affordable health care and asked for a discount​​, since I would be paying cash and I was currently not working. They threatened to hang up on me and so I finally caved in and paid the bill in full, again being taken advantage of by a health care system that has no interest in providing affordable services to those out of work. I feel terrible that I was forced to pay this bill, because otherwise, they would have sent it to a collection agency.

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    CarePartners - Delivering another client donation to a great charity! #hospice

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    Delivering another client donation to a great charity! #hospice

    Companion Home Care - Michelle Belton, Certified Dementia Practitioner and owner of Companion Home Care Inc at Memory Care Forum in San Diego, CA

    Companion Home Care

    5.0(3 reviews)
    104.4 mi

    I can't say enough about Companion Home Care. Michelle Belton allowed me to keep my dad at home…read morewith a MOMENTS notice during COVID. The nationally advertised company I was using couldn't meet basic requests for months and I knew would never meet the challenge when I was faced with what turned into day and overnight care. Companion Home Care is a local company and Michelle has gone above and beyond for my dad and family over and over again. Every bump in the road I faced was met with Michelle's help. I am so thankful to her for giving me the gift of keeping my dad with me the last six months of his life. I learned so much from the providers that made things I was struggling with easier. He had the same people daily for months. Caring for a parent with dementia and health needs was more challenging than I could have imagined. My 93 year old dad was 6'5" tall, had mobility problems, advanced dementia, was legally blind, and had many health issues. Because of Michelle's dedication, my dad was able to stay with us and received wonderful care before and during hospice. My dad loved the people caring for him. They were sweet, kind, thoughtful, and did their job well. I never worried about his care. He was happy and the providers were well trained and knew how to take care of him. Everyone arrived as scheduled without exception and I was able to meet the work challenges I was facing during COVID. They made such a stressful year so much better. Some how, Michelle met the challenges I faced each and every time, even with the problems COVID added. They were all there for my dad until the very end. I will be forever grateful to them all.

    Companion Home Care was the best of the 4-5 home care agencies in Roanoke that we tried for my…read moregrandmother. Other home care companies sent different caregivers from week to week and there was never any stability for her. Companion Home Care was a God send as they sent the same caregiver each day, who my grandmother happened to LOVE, and even when she was not available they had a quick replacement that was fantastic. Huge thanks to Michelle and Companion Home Care.

    Photos
    Companion Home Care - Michelle Belton, founder of Companion Home Care Inc of Roanoke, VA

    Michelle Belton, founder of Companion Home Care Inc of Roanoke, VA

    Companion Home Care - Happy birthday Mr. Rogers!

    Happy birthday Mr. Rogers!

    Companion Home Care - Caregiver, Melissa Anderson caught this pic My gentleman has dementia. We go everywhere hand in hand. It's the only real assistance he needs

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    Caregiver, Melissa Anderson caught this pic My gentleman has dementia. We go everywhere hand in hand. It's the only real assistance he needs

    Ashe Home Care Inc - homehealthcare - Updated July 2026

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