I purchased a vehicle for my 19yr old as a gift and now 3 months later I am still unable to give it to her. The staff is very kind and the facility was clean but if you are buying used and paying in cash please go somewhere else. I thought going to a major dealership would be better than a local side buy here pay here but boy was I wrong. When the gentlemen went crank the car the was a hesitation to start which he said the car hadn't been cranked in a while and it was probably smoking due that and the cold. We went for a test drive and heard some noise on the front left tire, and it was shaky. I should've walked away then. They offered to repair what they felt was the cause. I came back and the noise was gone. I paid cash in full, brought it home and by day 2 the door handle broke off, there was animal hair all in the creases of the seats (caused and allergic reaction to someone in the backseat). The dealership reimbursed the cost of the detailing and the door handle. Then found the Driver side speaker was blown and the bluetooth stopped working. Month the altenator went out and and the battery was weak. Two separate mechanics stated that the altenator was bad when I bought it and had been running off of the battery the entire which is why the hesitation every time it cranks. The salesman was 99% sure the wheel bearing had been changed out on that front left tire but when I received the documents all they had done was resurfaced the rotor which was a temporary fix and a practice that is being phased out due to it only being a temporary fix. There is still an oil leak that is still being looked into which is the reason the car is still smoking. At this point I can't give my daughter the car and it has been 3 months since purchasing it. Be careful even at a big dealership when buying used. A friendly smile will still take your money and sell you a headache. read more

They sold me a wrecked vehicle. When I went to have them fix it they only partially fixed some of them and caused more damage to my hood they were supposed to repaint. Refused to replace the broke headlights so now I can't drive safely at night. They will give you an off brand car fax that won't show accidents and then when you get the real one it shows major damage from wreck. Went to get them to take it back and they were showing me another wrecked car. read more

Purchased a car in November and still haven't received the license plate. We've called multiple times, but no one has provided a clear timeline. The salesperson claimed he tried calling but left no voicemail, and the Sales Manager gave conflicting dates when the plates were sent and when we were going to receive it-- but still no plate. To make it worse, our temporary tag expired on December 2. Apparently the plates were sent to us January 3rd. Now they're asking us to contact the DMV and post office to file for a lost plate, even though this is their responsibility. We're forced to get a new plate ourselves. This situation is completely unacceptable and poorly handled. read more

Went to get my oil changed two weeks ago and today my car was towed due to the plug and a few bolts not being tightened enough. read more

Asheboro Honda - The bolt we found in the bottom of the oil pan cover husband said it's the plug - Car Dealers Near Me - Asheboro, North Carolina

I went in for a basic oil change and tire rotation, and to replace my spark plugs. After an hour and a half they said my car was ready but they couldn't get the spark plugs. Then after driving 25 miles my oil light came on and the car started sputtering. The oil filter was loose. The dealership sent a tow truck to come pick me up and brought me back to fix the issue, but I was disappointed they didn't offer to refund me for the oil change, since they wasted about 5 hours of my time, and very well could have destroyed my engine. They didn't even clean the oil off of my car (it had clearly been spraying oil all through the entire underneath of my car, all the way to the hatch). I retraced my drive the following day and it was clear my car had been leaking quite a bit of oil the entire time I was out. The price I ended up paying was also about $30 more than what I was quoted. read more

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Buyer beware!! I was sold an extended warranty under false content and when I tried to question the general manager Mark Swain about it, he didn't even have the decency to answer my calls. Once I gave him my name, he would hang up on me. This happened repeatedly! He would never contact me back, I have sent emails, left messages, and called. They do their shady business and then don't even have the balls to answer when confronted about it. I have never done business with a company as shady as Asheboro Honda and I hope I never do again. read more

Even if this was the last car dealership in the world I still wouldn't buy from here. I bought a 2024 C-RV over the summer not even two weeks later I found a heavily decomposed snake in the fan of the car. I took it back up there for them to tell me the driver side fan was damaged it cost me $600 to fix and replace KEEP READING because last month the check engine light came on I took it to a different dealership they told me antifreeze had been spilt of the thermostat damaging it. If I could prove their negligence and complete incompetence I would sue but I'll settle for warning others. Either they are corrupted or lacking complete competence read more

Excellent Service. Quick appointment scheduled. Finished promptly. Great experience.

paid a lot for our Honda HRV and this is the 3rd time I had to bring it to Asheboro Honda to get fixed!! It's a 2923 and I think they were just speeding cars through the assembly lines to get them to the dealers. Now I wish I would've waited! read more

The bad reviews are real!!! Terrible customer service! I called to speak about a Honda CRV that was advertised as 1 price and then I was told the out the door price was nearly $4,000 more. Typically a mark up and fees is expected but $4,000 more is a bit of a reach. I expressed that they should be honest with the figures and was met with snappy remarks from Keisha their employee. I let her know that her attitude and the way that things were not being told up front lost her a sale. I would not recommend this dealership. I bought a brand new Honda last year and had excellent customer service from Burlington. This type of bad service must be tolerated at this Asheboro location, beware! read more

I have been looking for a small car for a daily driver so I can park my truck during these difficult gas price times we are all going thru. I Found a car here that I was interested in seeing, the vehicle was a bust a lot of dings on the exterior and cosmetic damage on the interior. Test drive was a typical one but something was off about the vehicle, and without having a mechanic do a once over I decided against it for the price they were asking. I understand used cars are just that and I expect some degree of flaws. Fortunately they had another vehicle that was in my budget looked at and test drove another civic. Ran well, looked clean (no dings or dents) and interior looked great. I left there with the vehicle. We didn't close the deal until we'll after they were to close which I was fretful because it is over an hour drive to this dealership. It is difficult to find new or used cars these days. So you have to jump on one if you find one that meets your needs. Days of thinking about it and getting back to a dealer are gone because they are moving off the lots pretty fast. The sales staff was pretty cool and very low pressure to buy, it goes back to low inventory and high volume of buyers. Unfortunately leads to no haggling on the sellers side. A positive experience overall who knows if I return just because of the distance, but I would if they have what I'm looking for next time I buy a car. read more

Asheboro Honda - New to me car - Car Dealers Near Me - Asheboro, North Carolina

I went here with my daughter who was looking to trade her car. She was interested in two different car models. They would only allow her to drive the more expensive model because the manager had something planned with his family and needed to leave. They added an additional $2500 to the price of the car for miscellaneous fees. When we questioned the manager about the fees, the outrageous down payment, and high monthly payments he acted like he had zero interest in selling a car and just wanted to get us out of the building. I would never purchase anything from them or recommend anyone going there. read more

I would give zero stars if I could! Buyer beware! Take whatever vehicle you are looking at to a mechanic to check prior to buying it! They sold me one that wouldn't pass their own inspection due to it having a bad frame. Patched in multiple places, and major frame rust. My mechanic said it is NOT SAFE TO DRIVE, and I need to park it. They DID NOT make me aware of this, but there's no way they missed it because they did a brake line replacement under it. They even signed a document stating the vehicle was not damaged. I've had it for a little bit, but my mechanic and everyone I speak to about it says there's NO WAY the frame would have rusted like that in the time that I've owned it. I checked the carfax, and it shows its from Maryland (explains the rust). Don't trust the off-brand carfax they try to show you, it won't bring up the history as well as carfax. So now I cannot sell it due to safety reasons, AND I have to pocket the expense of the frame repair. I did take my vehicle back to them to see if they would attempt to make things right, they straight out refused to buy it back because it would not pass their safety inspection. But it was fine to sell it to me with safety issues. One of the salesmen even told me that the prior sales manager would sell vehicles like that. My family has bought MULTIPLE vehicles from Asheboro Honda, but will NOT ever again. Have a mechanic check your vehicles, you may have to pay a small fee but it will save you money in the long run especially when Asheboro Honda wants to sell unsafe vehicles. read more

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP ! EVER! THIS IS A PUBLIC SERVICE ANNOUNCEMENT! I am currently 1 month into this nightmare. I purchased my BRAND NEW 2021 model year car from them less than 2 weeks ago. It is currently in a different Honda Service Center with an estimated $2k repair bill that resulted from the car getting so hot that 3 pieces of metal (under the hood) melted and fused together. The Service Center agent advised that the severity of the issue infers that the issue must have occurred prior to the sale of the vehicle. Dealership has not responded to 2 emails sent a week ago. This BRAND NEW car cannot be driven. The manager Mark tried to get me to agree to 0% financing through the dealership even though paperwork reflected 3.99%. Mark tried to convince me that I would only be paying $1.50 per month over 12 months on an over $20k loan. Even if this was true, (which it obviously is not), $1.50 does not reflect 0% interest. $0.00 reflects 0% interest. There were several unauthorized hits to my credit resulting from Mark's dishonesty. This BRAND NEW car was delivered in filthy condition. When I complained to a Honda rep, dealership told Honda rep, I asked for car "as-is." Any logical person would not request a car to be delivered dirty. Dealer eventually agreed to reimburse me for a car wash/detail and asked me to submit receipt. I have not heard back in 7 days and am currently stuck with an additional car wash bill. SEVERAL errors on paperwork mileage and balance was wrong in several places. Salesperson Kesha told me to "sign papers anyway" and they would be corrected later. (THIS IS NOT LEGAL). Car was delivered to me without any license plate attached to vehicle. I would like to mention again that my brand new car will not be fixed for an undisclosed amount of time (tech said it could potentially take months). Parts are on backorder and car is not functioning properly. THERE IS ABSOLUTELY NO REASON YOU SHOULD EVEN CONSIDER BUYING A CAR FROM THIS DEALERSHIP! NOTHING GOOD WILL COME OF IT. If a brand new car came from them this way, please please do not even think of buying used from them. The photos attached are what this dealership thinks a new car should look like. ZERO STARS. I would love to update this review if anything whatsoever was resolved but unfortunately, the problems have been getting worse and worse. read more

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Bought a CRV from them in Sept. 2019, only had 2707 miles on it when a hole blew out in sidewall of back tire. I had it towed back to Asheboro to check with Bridgestone to see if a factory defect. Have talked to several different people on several occasions and they haven't gotten me a new tire yet, it's been a week. They keep telling be they have ordered tire but waiting to talk to mfg. I mean come on people, this is a Honda dealership, don't you think you could get a tire and have it mounted and back to me in two days tops. I was promised yesterday that they would advise today, it's 1:30, do you think I have heard from them. I think they can afford to buy me a new tire, maybe they should get me a whole new set of tires. Not to happy with their support or time period on this experience. read more

I bought my car in Asheboro even though I live in Salisbury. I use to live in Randolph county. I called early July 8 and left a message to get my car checked Friday July 10 because I will be in Asheboro and they told me they were booked. I had to make a appointment for July 15. I wish I had not purchased the car in Asheboro. My car had their warranty so I have to take it there. No one called me back when I left a message. read more

I should have known. to not even bother with this place based on the reviews left by others. Took a car on a test drive on Monday, made and an offer on Wednesday morning that was accepted and planned to pick up the car that evening. Their lack of professionalism and failure to communicate with one another resulted in them selling the car to someone else all the while knowing that we were planning to purchase it that evening. Who does that? Shady characters doing dirty business is what you'll find here read more

I am a full-time RN going to graduate school full time and a single mom with 5 kids. Came to trade in my Odyssey after working 4 twelve hour night shifts in a row. Salesman let me know they were doing so much business they didn't need mine. Refused to show me what I was interested in and wasted my time trying to sell me something three times what I can afford. Lied about the competition. Salesperson's name was David Ford. Don't waste your time here. read more

I would like to start out by saying Andy who is one of the sales reps was great. It was his very first week at this dealership and he went above and beyond to try and get me a fair deal on a preowned civic. Here is where this dealership came short... we called the day before to let them know that we were driving 3 HOURS to come look at a specific civic that the had listed online. When we got there today, the inside of the car was absolutely disgusting, tire pressure was low, gas tank was almost empty, AND someone has been driving it since it was listed because there was roughly 500 additional miles put on the car in the 27 days it had been listed. Honestly I have no interest in going back if Mark Swain is still the manager, but if you guys go, ask for Andy. read more

Purchased a used vehicle from them in may. 2 days later I had a check engine light come on and the car would turn completely off in the middle of driving. When I called Caleb he assured me the problem would be taken care of. 3 visits later no results. In fact on my last visit last week was told to take it to gmc. Funny thing is why did I pay for a power train warranty with zero deductible if serviced by Honda to be told they don't work on my car smh. After taking car to gmc they found 5 stored codes and 2 new ones. It is a shady business practice to reset check engine light and tell me car is in great shape and since purchase I have been dealing with power failure constantly the entire time. Also 1 day after purchase kids got in back seat and rolled the windows down and the could only be rolled up from driver door controls. Again Caleb tells me they just fixed that before you picked up the car. Of car was in great shape why was repairs being done to it the day prior to pick up? I will never shop at Honda of asheboro again and I advise that you don't either or deal with a lemon. Shady business practice. The car was filthy at pick up and missing rear climate control buttons. Furious is not the word. But hey you will reap what you sow. Save yourself the hassle and visit one of the many other car lots in asheboro. Never again I promise. And I will do my best to spread the word to anyone who will listen. Not only do I have car payments but now also constant repair bills to make my vehicle drivable. Do better Honda of asheboro do better read more

After purchasing two new vehicles from Asheboro Honda in which partly was due to the service agreement they offered - I have to say I've been nothing less than disgusted with the service received. Not only do I come from out of town to have service, but then have to return because the supplies are not available- even after the appointment was made two weeks prior. Beware of their false documentation- on two different occasions of oil change- they documented they rotated tires in which they did not (we marked tires and followed up with service manager who stated they must have not needed rotating) that doesn't call for false documentation. So now they rotated tires at 20,000 and the ride is terrible due to their lack of rotating previously. Does Honda Corporate take complaints regarding dealerships? I need to escalate this. Tires are not cheap... read more

Do NOT take your vehicle here!!!I took my '08 Ridgeline to have diagnostics done on the transmission on 5/18(9 days ago). I told them something was wrong with the transmission. I sat and waited for over an hour, which is fine, I wanted them to be thorough. I was told that there was nothing wrong with the transmission but that I needed swaybar links. Today, I was stranded on the side of the road because my truck would no longer move and the automatic transmission temperature light came on. I called the dealership and spoke with Gabriel, gave him my information. He said that he would call for towing and have it towed to the dealership for me and he would call me right back. That was well over an hour ago and I have yet to receive a return phone call. Thank goodness I had friends that live close by that could come get me. I'm just glad I did not have my four-year-old son in the vehicle with me. My question is, did they even look at the truck? Did they dismiss me telling them that there was something wrong with the transmission because I'm a woman? Or do they really just not care? read more

After visiting other local Honda's and getting the run around, I called to make an appointment and spoke with Kesha. I told her the run around I was getting and couldn't take much more. I just wanted to buy a car without dealing with the extra BS. She told me she would put me with a good sales rep. Good is not even the word! His name was Greg and I highly recommend him. He was a straight shooter and went above and beyond to get what I wanted. Kesha and him really listened to what I was needing . I got a great car, and the Finance person, Jacob was really fantastic as well. I strongly recommend this group of people. My experience was much more personal than the wheeling and dealing kind of place. read more

Saw a vehicle online and got the paperwork done over the phone. They were fantastic to deal with. Worked with Kesha, David Ford and Jake in finance. I drove 3 hours each way, got a great new Honda, and was treated like royalty. read more

Thank you Nick Weidman for your help in the purchase of my car.Great salesman ,very nice and very knowledgeable about all the cars.I appreciate that you took time and not rush me through the buying process.Anyone looking for a good sales person ,Nick is the best. read more

It was my first time buying a used caf and was surprised by how easy and Fast the process was. Little did I know that Greg (the salesman; steer clear from him) would sell me 2012 Chevy Cruze with extreme leakeage. He told me I was making a great desicion and then my mechanic tells me that in a month I would have to change most of the internal pipes. When I went back to the dealership to see if something can be done Greg said that all the cars that are at the lot are road ready. But why sell a car that will break down in a month and be fine with it. Great service but the will scam you. And remember the name Greg! Dont let him sell you anything. read more

Choosing a used car is never easy. Trust me, I have done it several times, and several times I've been royally ripped-off! (if you want names, I'll gladly post them.) So, that's why, when my son needed a good car that fit his budget, I reached out to the wonderful social network looking for the name of a dealership that kept popping up. There is power in the people of the World Wide Web and there is power in numbers. Asheboro Honda, you can now add me to your long list of fans because the people at Asheboro Honda did not disappoint!! So, without hesitation, I recently went there again when my other son needed a vehicle. Why would I go anywhere else? Their Manager, Caesar, will work with you personally and if he's with another customer, he'll make sure that you are well taken care of by one of his awesome salesmen. Why risk it out there in this crazy world where you don't know who you can trust anymore?! ...As my parents always taught me, there are many people you need in your life that you can TRUST... Doctor, Lawyer, Contractor, Mechanic(Shout out to "Hard Knox" and "Quality Auto Repair"), Car salesman, etc., etc. ...And once they have proven themselves as just that, you have a customer for life. Again, why would you go anywhere else? Thank you again Caesar and to all of the folks at Asheboro Honda!! (A big shout out to Aaron and David!) Sincerely, Kim Kelly Greensboro, N.C. read more

Great online prices offset by ridiculous markups on items you don't really need, but are added to the bottom line anyway.

Hi. I had to wait a few weeks to calm down about the horrible experience we had with Asheboro Honda. Everyone was exceptional and great except for Mark Swain, the manager. The night we purchased our truck (11-17-20) the finance manager told the guys in the shop to make sure they checked both both left side tires because there was only 16 pounds of air in them when he drove it in from the next-door lot. Before we left he told us to make sure we kept an eye on those tires. Our tire pressure went down several pounds on the left side on our 1 1/2 hour trip home. Over the next week every time we drove it the tire pressure was down 10 to 12 pounds in both tires. So 10 days after we purchased the truck I went back to a Asheboro Honda and they checked the two tires and there was a nail in each tire. Mark, the manager told me that I must have ran over something. He did not want to help me in anyway whatsoever. I was just another customer. I had three small children with me and he could've cared less with me driving off the lot with nails and my tires. He only wanted to patch one and I had to figure out what to do with the other one. When I insisted on them putting two tires on my truck he refused. Until I went to the desk crying, so upset, all I wanted to do was to safely get home. The manager treated his employees like little children. Embarrassingly bossing them around. It was absolutely horrible and I felt sorry for all of them. I could go on and on and write so much more. He suddenly agreed to put two tires on our truck after I told him I would definitely be putting in a review. But he told me it would be Monday before the tires would be in, and this was Friday (11-27-20) He went in the other room and made a phone call and suddenly he could have the tires the next day. So I stayed in Asheboro with family and picked my truck up the next day. I was told that evening that he was joking with a salesman about how cheap the tires were that he put on. With zero warranty. Don't get me wrong I'm very thankful for the tires. But the manager could've cared less what was on my truck. Oh! And before I end this review... He called the head boss man, Dan Lackey, and covered his butt and told lies before I could leave my review just so he wouldn't get in trouble. I have never left a bad review anywhere. But if I could save anyone else from being treated like I was treated, then that is what I want to do. I will never buy a vehicle from Asheboro Honda again. It's pretty bad when you're standing, talking to a manager of a dealership and your kids are hugging on you trying to console you because all you want to do is safely get home. Oh yeah, most of the salesman there don't like him either. I promise you those are facts. Go somewhere else and get your vehicle, as long as Mark is there all he wants to do is get a sale. HE. DOES. NOT. CARE. PERIOD. read more

There is a time and place for everything. Great place to buy a vehicle but GOD forbid the post-purchase details such as window tinting or owners manual. Customer service is a little unbearable. Almost 5 hours waiting on tinting and they still forgot the owners manual. I get free oil changes but I can't afford to take a week off to get it done. All this was set up more than two weeks ago. Sad. read more

Bad customer service from service department. Was told to bring Honda in on Monday for paint recall and it would take 4 to 5 days (Honda nor the dealership provides loaner vehicles). On day five after not hearing anything from dealership we called and was told someone would check and call back. No one did. The next day, day six, we called again and was told 'sorry, the message must have been left on a wrong number and the car would be ready 'sometime next week'. Not the answer that we were looking for so asked for a manager and was told that there were NO MANAGERS ON THE PROPERTY ON A SATURDAY. Go to this dealership at your own risk, and don't believe what you are told. read more

I Bought my 2008 Honda Civic in June of 2014 i started noticing my paint around the trunk and all four doors was starting to chip away and fading so i took it back to Asheboro Honda and they said there was nothing they could do for me !!! Not telling me at the time that there was a promotion to fix the bad paint now after 1yr and 8 months the car looks like it was in a car grave yard!!!! And now my car is so bad it looks like it is 30 yrs old. So i started checking on the web and found that Honda cars are having a lot of problems with all Honda civics and there shottie paint jobs. So i thought i would call American Honda hoping they would stand bye their automobiles but guess what that is not happening they put my problem in there regional managers hands called me around 10 times over the last 3 months and i guess they had me just where they wanted me, sent me back to Asheboro Honda for photos and sent me out to get some estimates and so i did and the cost to fix there sorry paint jobs was gonna be around 3000.00 dollars and i got the call today from Asheboro Honda telling me i was declined to get my car fixed.I guess after they sell you your new or used car they just throw you under the bus!!!! They have there money now they don't want to deal with your problem but really its not your problem its Honda Mfgs Problem they know all about there Shottie paint problems and all the compliants they have received from all the consumers!!! I AM HIGHLY UPSET WITH ASHEBORO HONDA AND THEIR EMPLOYEES AND AMERICAN HONDA!!! JUST LETTING THE CONSUMER KNOW WHAT EVER YOU DO STAY AWAY FROM ASHEBORO HONDA AND ALL CIVICS... read more