Won't answer phone told me 2 months ago it was messed up and trying to fix it and still no…read moreanswer....

I'm a first time vaper and I went in during lunch-time to purchase my first vape stick. The staff…read morewas pretty helpful and hanging out vaping with their friends, but I didn't have time to make the purchase so I told them I'd be back later. I came around 6pm and I knew what I wanted from my previous consulting so I asked for the smok vape and some suggestions on the liquid. The front counter guy couldnt find my model so he told me I had to take the display model which is fine. He couldn't find the box for about 10 minutes so while I was waiting I asked to use the bathroom, but he said he'd get fired if he got caught letting customers in there. This made no sense to me as I just purchased 50$ worth of product and was being treated like somebody who wasn't going to make a purchase. All good, I left there with my ecig and no real instructions on how to use it. As soon as I got home, I opened the pack and accidentally pressed the button before any juice was in there burning my coils. Now I had a leaky ecig spewing juice all over my hands not knowing that the coils had to be kept wet for about 15min before turning on. I go the next morning to ask about the problem and the guy was more professional but not helpful at all. He explaned about the coils and I replaced the coils. I didn't want to burn out my coils again so I asked if he could spare some juice so I could presoak it before going home. I specifically said I would pay for it multiple times, but again it was against store policy to spare a few drops unless I pay for another entire bottle. I don't know what it is with this place, but I felt it was not a great place for people who are first time vapers as they aren't very helpful. My first visit was pretty good, but it kept getting worse... and my ecig still keeps leaking...

Robbie is the one to go see! He is professional, kind, and knows the information that nails your…read morepreferences! Thanks Robbie

Went in for a help and had the best service with Alexis she was so sweet and really knowledgeable…read moreshe helped me out so much! 10/10

Good shop friendly people good prices just my dr dabber was not charged when u got home and had to…read morewait to get super stoniee balonied so I cryed a lil but it's Ight

They always attend me for your smoke necessities! #1 smoke shop in Chatt in my opinion. I always…read morecome here and will continue to shop here.

Love love love this place! They have the best flower and gummy options! They are my go to place…read morehere in Chattanooga

Adam the owner is by far the best in customer service! The selection at his stores are always top…read morenotch! He is knowledgeable in his products and wants his customers to have the best experience! It's clean and his prices are the most competitive I've seen around! I definitely recommend going here whether you're a regular or passing through! You WONT be disappointed! I've been a faithful customer since he opened!

Had to make a trip for flower , and it was well worth the trip from AL…read more.. Pre-roll was () also for the ride home, few tokes and we was right as the mail... the flower nugzz are even better. "Will definitely return soon for Re-0" - and I'm a heavy smoker, good stuff out yonder . . .

From the owner: Products Vapes, Disposable Vapes, Coils, Juices, Nicotine…read more Services Vape, Vape and Smoke Shop Brands Candy King, Cloud 9, Freebase E-Juice, Freemax, Geek Vape, Humble Juice Co., Jam Monster, Juice Head, LOST MARY, Noms, RAW, Sadboy E-Liquids, SaltNic, Vaporesso, Voopoo, Geek Bar, LOOKAH, Fuego, Grav, Blazy Susan Locations Notes On the way to Lookout Mountain

The service was awesome, the people are friendly and knowledgeable and they have a great selection!read more

From the owner: Cloud 9 Smoke and Vape New Location: 6016 Ringgold Rd Suite 106, Chattanooga, Tennessee 37412read more

I visited Chattanooga Vapor Co while traveling from Orlando to Nashville. Along the way, I ran out…read moreof vape juice and was dying for a new coil. I searched for the nearest smoke/vape shop, and I ending up hitting the jackpot! The store is beautiful. It is clean, organized, and to say it is well stocked would be an understatement. They carry tons of coils, vape juices, tanks, mods, kits...you name it. But they also have an incredible selection of glass and smoke accessories too. The prices were unbeatable! I was truly amazed. The staff were friendly, knowledgeable, and very helpful. Even with a crowded store, they listened patiently to my requests and delivered a variety of products to choose from that would meet my needs. I went in for a coil and juice, but ended up leaving with a new glass peice, a new tank, several bottles of juice, and a great torch lighter. The only downside: There are no locations close to home in Orlando...at least not yet! I would love the opportunity to visit Chattanooga Vapor Co again!

My husband and I come here to the East ridge location, because we live nearby, but really because…read morethe employees are always so friendly and accommodating! Autumn especially is always so welcoming and kind and she's always going above and beyond to help us. Thanks chick ...

This place is a gem in a city like East Ridge. I've been going there for a while now and they have…read moreimpressed me on almost every level. First off, the atmosphere is phenomenal. It has a steampunk meets comic book theme going for it which comes off charming and intriguing at the same time. "Is that a 1/3rd scale Darth Vader figure up there on the wall holding an E-Cigarrette? My god it is." The theme transfers over into their house juice. With brand names like "Zombie Dung" and "Pirate" the skeptical interest pays off. They manage to make rich tasting flavors that I don't get bored of no matter how long I try them for. (Captain Jack is a personal favorite.) Service can sometimes be a coin toss. The employees are ALL more than knowledgeable on just about anything you can throw at them. They know everything about anything that involves nicotine and batteries. Unfortunately this coupled with the amount of traffic this place gets (and possibly the fitted vests) can make some of them a bit intimidating. I can chock this up to "professionalism". Regardless, the general manager Nicole has always greeted me with a smile and that's something I can respect in the customer service industry. Along the same lines, I always see the owner, Steve, out there working with his staff and personally taking a hand in fixing pieces customers are having trouble with. All in all this place is well worth the visit. Prices are competitive and juice selection is wide and well worth abusing the testers they provide. Without fail, when a friend tells me they're attempting to quit cigarettes I will always send them VIntage's way.

Absolutley the worst customer service of any vape shop I've been to !!!…read moreEmployees seem to be bothered by customers. Deep sigh and eye rolls proceed answers to any questions . Obviously annoyed to have web browsing interrupted. Will not return. Ever !!!