I Just Showed up for the first time today. Because my puff co chamber got messed up. Called all the…read moreshops in Dalton (My area) nothing ! I waited until 9am for Smoke shops to open. I called here , they did have the chamber. Showed up to find out the shop opens from 7am - 11pm! I waited a whole two hours to get high when Mike who runs the shop, is about his money !! Spent almost $100 in shop , will be going back to shop from now on A Man respects those who have the quality products and the time for you. Logically, you can't beat that

Bought a vape from this place Sunday morning. Tonight (Monday) it's hitting on its own and getting…read morehot. Called to see if they could fix it since it's obviously defective and was told that they won't be doing anything about it because it's been a couple days. Pretty crappy service if you ask me. I understand policies, I get it. But I've gotten 3 vapes from this place that have done the same thing less than 24 hours later, and this is the first time I've ever called to see if there's something they could do since it's happened so many times.. I won't be coming back here. It's not worth it. Prices are great but quality is not there. You get what you pay for here, and that's cheap crappy products.

Robbie is the one to go see! He is professional, kind, and knows the information that nails your…read morepreferences! Thanks Robbie

Went in for a help and had the best service with Alexis she was so sweet and really knowledgeable…read moreshe helped me out so much! 10/10

great prices and communication very much recommend coming here. great quality productread more

My absolute favorite vape shop that has ever come to cleveland, I will never go anywhere else at…read morethis point!! Absolutely phenomenal FULL selection of vapes, hardware, juices, EVERYTHING! hands down THE BEST that I've seen around town. I'm talking products that I haven't seen anywhere else in years, parts to pieces I've only ever been able to order online. And the prices and deals are outstanding, bundle deals that cannot be found anywhere else in Cleveland. The man working here is one of the most genuine people that I've seen around cleveland - honestly ever. Let's us sit down and chat for as long as needed to research products, he's very interested in learning about the products just as much as us vape nerds. You can tell that he wants to be informed about what is on his shelves. You can also tell that he spends time cleaning his shop every single night - tester vapes replaced, not a single fingerprint on that glass. It's super shiny, clean and beautiful in there... like a kid in a candy store! He's also just very genuine, friendly, and fun to talk to. Whether we're actually in to buy from his selection or just come in to see him and chat - it's the most perfect vape shop around town. PLEASE come check Puff N Huff out!! An absolute new hidden gem that you WILL not regret stopping into if you have any kind of fix.

Owner is cool, all the workers are funny, I drive all the way from chick just to stop in. Nice…read moreshop, great product, and they appreciate return business.

Had some issues with my e-cig...called the store and talked to the nicest gentleman and he told me…read moreto bring it by and they would be glad to take a look at it. Another nice gentleman working there, fixed my problem and had it back in working order in no time. This made me a very happy girl. Thanks y'all.

I have been using this store for awhile now and at first thought it was great with great prices…read more After awhile though i started to have trouble with my coils that I bought there. They would last just a few days and burn out. They would offer to replace some but not all and it started to become a huge money pit. The owner in several occasion admitted me that the quality has went way down from his foreign supplier. I couldn't understand why they would sell coils knowingly the quality was not there, but didn't say anything since they were replacing them. It started getting to be a hassle though having to waste time and gas going there and even then they didn't always offer to replace there bad coils (I mean going bad after two days). What has finally drawn the straw I bought a new mod from them and in less then two weeks it caught on fire and is no good. I have reached out several times for this to be addressed and no one has gotten back to me. I have paid for a $50 paper weight with it not even being usuable and I have only had it for 12 days

Awesome owners..pleasant and always helpful. Very positive attitude! Always willing to try new…read moreproducts so I get them here

Anytime you rate a business of this type, there are certain to be subjective elements that creep…read moreinto the process, that may be completely unfair to the business. That's a bit of how I feel about Cigar Man. Let me explain: If all you are looking for is a reasonable+ selection/variety of cigars, priced at reasonable prices, with a knowledgable staff to answer your questions, Cigar Man will work for you, as it does for me when I'm looking to grab cigars for home, or before I hit the road. If you are looking for some of the more personally pleasing aesthetics, like a clean, expansive, luxurious smoking room with the ability to smoke later into the evening (shop closes at 6:00p) while enjoying maybe a little bourbon or single malt, this is not your spot.

Step inside this Smoke Shop, shut the door please, and the whole place is the Humidor! This is a…read moresmall business that is Veteran Owned. The Owner is very knowledgeable and happy to help you with your selections! There is a small lounge in the back, which is comfortable, available for you to enjoy your Cigars here! The owner made a recommendation for us and he proved to be spot on with it! Prices are very fair and the conversation is entertaining!

The clerk was awesome! Helped and suggested items. Only down side is there hours are limited and no…read moreweekends.

My wife needed a scooter to help her get around so we bought a golden scooter from these folks. The…read morewomen that helped us was very helpful and knowledgeable about the product. We payed their price $1900.00 for the scooter. About one week after we bought it my wife wanted to try it out so I fully charged the battery and she took it for a spin around the block in our neighborhood. Everything was great and she loved it. The net week the rains came. After that my wife's cancer took a turn and Hospice was called in. So her new scooter ridden one time was no of no use. I called the store and spoke with the women we bought it from to see if they would take it back she said no. I said I don't expect a full refund just some of it back she said they couldn't take it back. I don't remember a sign that said all sales final. I said ok and hung up. I thought it was a very sorry way to do business. I wouldn't buy from them again. That's why the 3 star rating other wise I would have given a 5 star.